Forman & Field www.formanandfield.com

My order arrived with significant damage. The box had been stood on, burst open with damaged and leaking contents. F&F were contacted and photos sent. Their customer service manager was dismissive of my complaint and refused to resolve the situation to my satisfaction.

The food was vastly overpriced and did not meet our families requirements. I certainly would not use them again.

Better off at the local fishmongers.

We received a present of your smoked fishes a couple of weeks before Christmas. The salmon paupiettes were delicious, but the salmon pates tasted off , even though well within the use by date and the smoked trout and tuna were inedible. We gave them to the dogs!

We have placed quite a few orders with Forman & Field over the years and have never been disappointed. Their smoked salmon is absolutely the best - ever.

i am sorry but we had the food last night and to say we were disappointed was an understatement!

when it turned up and i unpacked it i was quite flabbergasted by how small the lobster was considering the cost.

the beef wellingtons looked like they had been thrown together with out any - see my pictures.

we decided to reserve judgment until we ate the food so we did last night

lobster - hardly any meat in it - flavorless and extremely chewy and i followed the re heating instructions to a T absolutely disgraceful even if we'd been charged £30 in an actual restaurant for that i would have complained!

the beef wellington again was disgusting i couldn't even eat it the meat - i really cant believe it was fillet was so chewy and had a really unpleasant flavour to it. i couldn't even eat it!

the dauphinoise potatoes again we couldn't eat it was so salty and trust me i like a lot of salt but this was ridiculous!!

the tarte tartin was at least just about edible - pretty non descript if i'm honest - i've made better!

all in al la total total let down and waste of money! i've never been so disappointed in my life - i was so happy when i found your website and thought i'd be using you a lot but after this no way

This was a birthday gift and it was disappointing. The chutney leaked, small amount of cheese and the date puddings had dismal instructions which ended up with melted lids! Waste of money.

We had placed a large order for Christmas 2019. One of the products was the ballotine of stuffed goose to feed 14/16. DON'T order it if you don't want to eat pork stuffing. There is precious little goose and was so embarrassed feeding our friends pork and apple stuffing, we had basically paid £130 for a roll of stuffing.

I have sent numerous emails and quite expected a refund particularly as we had placed a very large order but after 5 emails I was offered £65 off my next order!

I will NOT be ordering again and neither will the guests we had for dinner that night! Shame on you Forman and Field

I ordered smoked salmon paupiettes and game roulade for my Christmas lunch. The photo of the paupiette showed it stuffed with chunks of lobster and crab. Mine had nothing but pink mush inside. Similarly, the game roulade with orange and thyme stuffing was 95% stuffing and a tiny amount of game in the middle. Very poor for the price! I think they are trading on their name, not their reputation

Ive always thought that fabulous food can only come from a good home kitchen or a fine restaurant. I've often looked down my nose at the thought of having prepared food delivered.

Never will I do that again. I've now had four or five deliveries from Forman and Field and have never been disappointed. In fact, I think my wife may be tiring of hearing me proclaim "This is the best Beef Wellington/Smoked Salmon/Pate (and that's only so far) that I've ever tasted."

Ever order has arrived well-packaged in sturdy containers and, despite the efforts of delivery men who seem to experience difficulty with the concept of 'This Way Up', has always arrived in near-perfect condition (the only 'victim' was a packet of delicious crackers which, due to an up/down transposition effected by a delivery oaf, was landed upon by a heavy jar of pate).

My only 'issue' with this company relates to those crackers - or rather, their packaging. The package states that these crackers will keep for up to a week in ambient conditions. I defy ANYONE to keep these for more than a day. They are borderline addictive (and utterly delicious).

I made my Christmas order in October 2018. It never showed up. No explanation from Customer Services except “be confident, it’s coming”. Then they went home for Christmas. I complained to a man on his Twitter account. He wrote that they had “lost” my order. Now I’ve read the reviews of F&F on Google Review and Facebook I realise that they have been messing up delivery logistics for years and there are a lot of unhappy customers. It’s a shame, most of the products are good, but don’t order if you are time/date dependent as the delivery may be late or never appear.