Radley Handbags

I was super excited when I brought a Radley London purse for the first time on Mother's Day. To my surprise one month later the scrap broke. It was so embarrassing because I was checking out at the store. Once I picked my purse up the scrap broke. As I examined it closer I noticed the extremely tiny screw had fallen out. Luckily I noticed the screw on the counter and was able to retrieve it. I'm just appalled at the fact that I spent $200 on this purse for it to break on me in such a short amount of time.I wish I could upload pictures.

New design and stylish bags with affordable price. They also have easy return policy.

I purchased Radley handbags and quality is excellent. Collection is huge and has wide variety. Price is affordable. Once ordered deliver is fast. Customer service is fast and helpful. Recommended to friends. Happy customer.

Bought 2 purses and 2 wallets. The one purse I purchases looked like it had 2 scrapes on the side and thought I could repair however after using the purse one day I noticed that the bottom and sides of the purse were losing its color. The color actually came off. After notifying Radley they told me they do not have any product to correct this nor was there any replacement offered. So sorry I purchased Radley products. I will steer clear in the future and let my friends know also.

Ordered a handbag online on Saturday and it was delivered on the following Tuesday. Received three emails and two texts informed me when bag would be delivered within one hour time frame.

Do not like ordering goods online as I like to see what I am buying but liked the look of a bag so decided to go for it. It lived up to my expectations! EXCELLENT SERVICE Would not hesitate to recommend.

I ordered a purse 2weeks ago the parcel was delayed and even thought I've sent them 6enail query's to find out what is going on I've only had the automated reply. Worse customer service ever

I love Radley bags so much but my first order with their online shop disappointed me. I've ordered bag outside of UK and faced a problem with provision of passport details to the transport company. Tried to contact Radley several times to help me but got no feedback from them. Imagine! More than 5 e-mails without any response! Now my order went back to shop and I do not know what will happen to my money and to my presents:(

I was delighted to buy a Radley handbag/ backpack for holidays and travel so not daily use, and extremely disappointed when the trim on the hand strap came apart. But I was horrified when Radley advised they could not repair it themselves ( I would be willing to pay as I have had the bag over 12 months) and just recommended another repairer. I thought I was paying for a quality item from a reputable company and find that having taken my money they are not interested in maintaining any reputation, or my satisfaction with the product. I will not be buying Radley again and will advise all my friends and family against it too. Of course if I had read these reviews before buying the bag I probably would not have made the purchase. The

I purchased a watch in october 2015. Since then i constantly get emails from them. Have now requested 11 times to get them to stop, 6 times using the unsubscribe button, 3 times to customer services and 2 through their facebook page.

Unfortunatly they still keep coming.

If you respect your own privacy, DO NOT PROVIDE YOUR EMAIL DETAILS to Radley London

Made an order on the Radley website on 14th December of 4 items, I received an email on 22nd to say whole order had been cancelled as one of the items was out of stock, I phoned straight away to place another order as it was a Xmas present. I was assured by their customer service that I would get the items the following day (23rd) only to receive an email on the 23rd at 17:10 to say the order had been canceled again, no present for my 15 year old now!