Fashion Contact Lenses www.fashion-contactlenses.com

I placed an order almost a month ago and STILL haven’t reveived my order!! I emailed them at least 10 times and they havent acknowledged any of my emails. Their phone number does not work either. They will charge you and treat you badly. This is NOT a fake review. Please don’t ever order from here.

I got my contacts in the mail and I was confused. Because on the package it has a customs declaration. It says that inside the package was mascara that was valued around 5$. To me that very weird to have the wrong price and item labeled on a package.

Now I have ordered several pairs from fashion-contactlenses.com. I am so shocked to read all the bad reviews. I have always been pleased with my order and know full well it takes 2 to 3 weeks before they arrive. It's coming from the UK so I expect it. I was always e-mailed a invoice from my order. Now it's been 2 years since I last ordered from them so perhaps things have drastically changed which makes me sad. Especially as I had always had a good experience with them. Best of luck to all.

I inspected them and they appeared to fine. I open the first one, put it in and it is fine, then I open the 2nd one and didn't notice until I opened and went to put in my eye that there was a tear in it.

This is the rude email I got back when I asked if I could return for a replacement...

We cannot issue refunds or exchanges where contact lenses have been opened, this is clearly stated in our mailings and terms and conditions that opened contact lenses will not be refunded or exchanged,

Contact lenses are not sent out to customers on a trial and test basis as they are sterile items that are inserted into the body,

As the customer you are told not to open your lenses unless you are happy with them, all contact lenses are sent out in clear vials so the lenses are very easy to see if damage is suspected, or if you feel the color is not for you,

we ask the customers not to open and check before opening as damage after opening can only be down to the customer through incorrect handling and care,

We do give enough notice on this,

First of all I work in customer service, and would never have reponded like the above. So I wrote back recommending that in the future she should simply explain that if opened you cannot return/refund even if damaged. Then leave it at that instead of going on and on about why they don’t, and making assumptions of incorrect handling etc… I know how to handle them and use them often for costuming. This will be the first and last time I order anything from Fashion Contact Lenses. Something that was damaged should be replaced but to be honest if that was the policy and I would have accepted it without being angry if I hadn't recieved such a rude email from this person...if that is even a real name. Horrible customer service!!!

Took 2 weeks to receive lenses and as soon as I got them I noticed a slit in one so I had to open it to make sure and it was already torn. Of course did not receive a refund so it was a complete waste of money. This company is a complete joke DO NOT order from them.

I got the eclipse green contacts for 19.95 hoping they look like the picture .....WRONG!! Not even close in color they look completely fake! And to top it off its painful to wear!! That was nothing but a waste of money.....

Do not purchase from this company. They do NOT provide you a confirmation # after placing an order.

When you contact them about the shipment, the take minimum 3 days to respond to your email!

I haven't received my product yet and its been over a week! I need to call my bank and get my money back.

First thing to clue you, is that the site provides NO way for you to go back and see what you ordered, when and how many. No "sign-in" you see, no "account" so no back checking your order. The site says in the fine print that they send an order confirmation, but the don't. I emailed about my long-lost order, and after about a week, a snotty woman emailed me back and with no dates at all, just basically said they are on the way. Don't waste your hard-earned money, and then wait hopefully for a product that will never arrive. I'm retired, so I am going to report them as high as I can go and everywhere else. You have been warned.

I bought a pair of contacts from this company, and after I purchased them I read reviews and I read a lot of bad reviews. I was very nervous and just told myself I wasn't going to get my contacts. But not even 2 weeks after I ordered I got my contacts in the mail. They are very comforatable and I love the color. I never revived a tracking number, and never tried to contact them. Overall I am very happy with these contact lenses. I purchased the Freshlook Colorblends in Gemstone Green, I payed $16.95 for the contacts itself, which is fantastic. Defiantly would order from them again.

I purchased contact lenses from his site,they arrived in plain unmarked vials. The order was for the brand "Extreme Colour" contacts all the sites that I visited the product pictures show the brand name as being clearly displayed on the vials they come in. Additionally the product that I received in no way resembles the lenses pictured ,in fact they look just like the "Funky Eyes" brand contacts that I already own.

"Funky Eyes" has been know to come in unmarked vials,I suspect that fashioncontactlenses.com has pulled a bait and switch on me. I am extremly upset,"Funky Eyes" is a MUCH less expensive brand,I feel gyped.