Klick Photopoint

Ive just recently entrusted my film to these fools Out of a roll of 36 27 were damaged.

All look like they had been driven over by a Tarmac steamroller.

Not even a hint of apology offered or refund given.

AVOID !!!

The shop or staff have nasty litte tricks, the one that caught me out was offering two sizes of print when there is a smaller size that I would have taken. It's not a big problem I know but Klick have lost a customer, I normally prefer the smaller business but Asda have a much better service so Klick can STICK IT.

MAKE ALL THE SIZES AVAILABLE PLAIN TO SEE

I received poor service at bromsgrove

Staff appeared to be too busy talking and seemed as though they couldnt be bother to serve.

Always seem to open late at mornings and close before closing time, I find it hard to pick up my pictures before work and after.

now use boots or tescos.

Klick Photopoint offers good quality and prompt delivery. Cheerful service. I often pre crop my pictures to suit the size of the print and have little trouble with cropping

I use Klick in Workshop for all my digital printing and have little or no problems.

My son recently bought various items from Klick Photopoint in Worksop and was sold a 1Gb SD storage card to enable him to retrieve photographic data from the internal memory in his camera. The camera does not have the software inbuilt to enable this operation to be performed. So I accompanied my son back to the shop to return the card and have his money refunded. They informed us that no refund could be given as once the item had been removed from its packaging, it could not be resold.

They also misinformed my son saying it would enable him to produce better quality photos (from a 2 megapixel camera!).

The quality at Klick Photopoint was poor, and the images were cropped. Staff were also unhelpful.

Ordered a personalised calendar as a Christmas present for my Mum on 23rd November 2006. Received on Sat 2nd Dec but picture quality was appalling, plus they'd cropped huge portions of my images. They'd actually copied my images at the wrong resolution. Returned the calendar to be redone, and amended my images to fit their dimensions to avoid further cropping. Was told the cut off point for orders was 9th Dec, so I would get it back for Xmas. I called in frequently, but to no avail. No Calendar on Xmas Eve. Perhaps it'll come in time for a New Years pressie? No such luck. Checked each week - finally it arrived on 15th January - 7 weeks after my order was returned (labelled priority!). Klick use the same labs as Max Speilman (who also offer the caldendars). I feel this service is appalling - no store should offer a service they can't actually honour. What's more, the new calendar has streaks running through it, but there's no way I'm returning it again otherwise my Mum won't get her present until March. Astonishingly bad service and quality.

I picked the envelope up for Klick from the airport on arriving back . In the busy few days on returning from holiday, I thought it would be easier sending the films in the post. I paid for 7x5 prints and for the pictures to be put on CD. I received back the worst prints I have ever seen, one free film and a gizmo for holding a piece of paper on a desk.

For prints from 35mm I will stick to Boots in future. I am now going to pay Photobox to print the shots Klick didn't. One of the films had been exposed by my daughter opening the camera back. There were at least 10 printable shots on the CD that came from Klick. They only printed one - which wasn't even the best preserved.

The prints from the other film were all so over exposed you can barely make out the subjects. The pictures on the CD are actually not too bad, although again a little over exposed - so Klick is at fault here. I'm not messing about complaining, as photobox will give me perfect prints first time and cost around £3 including next day delivery - not worth the phone call and time to complain to Klick.

I would not let this company develop my films if they paid me - you only get one chance from a 35mm film. Once it's ruined, it's ruined.