
Midas Diamonds Manchester
Layout of shop
Quality of service
Value For Money
Midas Diamonds Manchester
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User Reviews
Quality of service
Avoid
We bought my engagement ring here and the diamond fell out numerous times. When I asked for a refund they called the police to remove me from the store. A solicitor’s letter was sent and after a year they eventually refunded. Disgraceful, aggressive and unprofessional to say the least.
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Value For Money
Awful Place!
A place that robs off old ladies. Who are happy to take your hard earned money but don't want to know you as soon as you leave the door. Who demand your money when it's suits them. Who make you pick jewellery you don't want. When questions they are abusive and try to kick you out there shop. When questioned again they ring the police to remove you from the shop. When calm they threaten to take you outside. Really don't know how they are still running as a business. I would tell anyone never to buy from here. Joke of a place!!!
Quality of service
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Excellent Customer Service-above And Beyond The Norm!
Midas diamonds was recommended to me by a friend and they sure didn't disappoint! With working full time I found it difficult to get in store to see their selection of engagement rings so I contacted the owner who went above and beyond to help me in my search! I emailed him photographs of what sort of ring I was looking for for my now fiancée and he responded almost immediately with suitable options within my budget and found exactly what I was looking for! I also needed the ring at short notice but couldn't get to the store to pick it up so he arranged next day delivery with a guaranteed return if we were not satisfied. We obviously did not require this service as both my fiancée and I love the ring-it is just perfect! We are now returning to choose our wedding rings and can't wait! A fantastic, family run business-you won't find customer service like this anywhere else!
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Excellent Product & Service
Could not be any happier with the service I received from Midas. They were always there to discuss anything and kept me upto date with the progress of my purchase. I wanted a special design to be perfect for my partner and it was absolutely gorgeous. Better than what I could of imagined. Would 110% recommend Midas to anyone and will be using them again in the future.
Value For Money
Great Customer Service
Thank you so much, I am really pleased with my bespoke eternity ring, the workmanship is superb! I wanted an eternity that was something special and after discussing various options the design was agreed upon. The end result is just WOW!! The eternity ring matches my old cut diamond engagement ring perfectly.
All the staff are really helpful and friendly, I would definitely recommend Midas Diamonds!
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Massive Thank You!!
Thank you so much to all the team at Midas Diamonds. I am so pleased with the rework on my engagement ring and repairs to my eternity ring. My engagement ring is stunning and I am so pleased with the end result; It is beyond my expectations. Service as always is first class. Would recommend to family and friends. Thanks again Midas!
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Five Star Service
I have shopped in this store for many years and can recommend it strongly for bespoke jewellery and repairs. The staff are knowledgable, professional and offer an excellent service. I had 2 rings sized this week, they were ready the same day and look like new! Ended up buying a beautiful pair of diamond stud earrings as they were so well priced!
Fantastic Family Business
Had my engagement ring purchased here a few years ago and went back to buy my wedding rings a few weeks ago. First of all the remembered me by name even though I haven't been in for some time, helped me and my wife to be design our rings via computer which makes it feel personal and the result is beautiful hand made rings. Great service all round
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Disgusting Treatment
My fiancé took her engagement ring in to get it resized. They messed it up then got into some kind of argument with her despite admitting fault. I am absolutely disgusted with the way she was treated. I would not recommend this service to anyone .. EVER. Angry does not even begin to sum up my feelings.
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Wish Every Day Was A Midas Day!
Spent a gorgeous Saturday afternoon at Midas, working with their designer on my engagement ring. Such a professional service, with loads of ideas, but not pushy at all. Love being able to see the design on a digital drawing, which makes it seem real and less scary committing to a big purchase.
Would recommend Midas to anyone looking for a stunning jewellery that's competitively priced and comes with expert advice. While I was there they cleaned my other jewellery, which i thought was a lovely touch and it felt like the staff were genuinely keen to help.
Great choice of jewellery in the window and also worth asking about their bespoke options. Have told my fiance to take note for birthdays, anniversaries etc!
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