Instant Discounts

The place is a shambolic joke where they have no idea what they are doing. The people in charge are rude and lack respect for who they are dealing with and the sort of people who would rip their nose off to spite their face.

I have never done an online review before however this company is beyond a farce i thought i would do a civic duty to warn people from using them.

Been with the company for many years now and always fair, better service than the banks own terminal call centre would not swap and go else where there contract and terms are the Same as all the others except they have offered my loyalty solutions and the bank does not

Worse company i've ever dealt with. They'll try and charge £195 to close account even though they cannot prove you've signed this in a contract. Even worse is that the card handler (in our case Elavon) say they cannot close the account unless Instant Discounts approve it. Currently seeking legal advice and will be contacting FSA about this company as service is dreadful. It's now been 6 months since i wrote to them to tell them i was closing the account, hand delivered the terminal, and still nothing.

AVOID AT ALL COSTS - IN MY OPINION A CASE FOR WATCHDOG TO LOOK INTO

I was looking for c.c terminal using google and found they website

so i call them and ask few questions as i don't know who they are,:

Min. contract, min. monthly fees, percentage etc. all good,

but you know what people says : If It Is To Good To Be True that Prob. It Is, So i had follow up questions and THEY Duck ALL Answers

then become rude and hand up.Be Aware & don't get rip off.

I pass they offer as if someone don't answer your questions :

business related questions only !

then chances you get screwed are great and for that reason

i cant recommend them but wish to warn others.

BEWARE THIS COMPANY. There are hidden costs which you get hit with when you terminate your agreement. The company is disorganised and it is impossible to get an answer from anyone. You don't get a response to emails unless it relates to an invoicing issue. Unhelpful and rude. AVOID, AVOID, AVOID.

Instant Discounts is a unique and well constructed loyalty and gift card platform enabling retailers with any type of hardware

IDL has invented a great idea by introducing the Loyality Gift cards, which is very appreciatable. Nice innovation. Very fast growing company by making use of talented resouces. Though the resources are very talented they are being paid very less, and the work environment doesn't seem like a corporate.