Last Night of Freedom, Newcastle

Amazing weekend in Liverpool, the accommodation was perfect for our group - big apartments with a butler serving our drinks when the hen arrived. We went to Level after this and they kindly threw in a bottle of bubbly for our hen. On the second day we did an old school sports day which was so much fun and then a meal at Slug and Lettuce where again we were given a free round of drinks for our hen

It’s not easy organising a hen for 11 ladies, but Last Night of Freedom made it a success!

This organisation were very quick to take our £1,000 and then THEY cancelled the event due to restrictions. They still are holding on to £800 of our money and are not answering messages through their own web site. The Stag is now married so the planned Stag Do will NOT be going ahead. Where's our money?

Disgusting that they will not communicate!!

Solicitors will need to be brought into this!!

Had a hen do weekend away just gone and the provider of last night of freedom didn’t do what they should of done, we had so many errors over the weekend which caused stress and inconvenience for not just me for 7 other people who attended! I put in a complaint and the first response was ‘did I ring the emergency line’ for 1 I got told everything had to be done through the online portal and for 2 I shouldn’t need to ring them as everything should of been sorted. I’ve asked for compensation but will see they will do anything about it! I am not happy how they’ve treated me and the hen party.

They charged nearly triple what it would have cost us if we booked the restaurant ourselves and they didn't give us anything that we paid for. Terrible company. They literally robbed us

These guys ripped me off completely.

It turns out they charged me almost DOUBLE the price for the accommodation that booking.com would have charged.

Even the lady at checkin was horrified to hear how much they charged.

LNoF work really hard to push the sell into you and to take your money, then they're almost impossible to get any support from following payment.

If you use these guys you're going to et ripped off!

We used LNOF in August 15 for a hen party.

on initial enquiries, we had a party of 12, this later became 9. despite confirming this with the company and asking if it affected the price they held the quote but decided to change all the packages and not tell us. This meant that for every activity we did we got less than half of what was on the description, no no decorations, food platters etc.

When we complained we were made to feel like this was our fault when LNOF repeatedly told us they had informed us of the changes but could not prove anything via emails (did not even send emails on the dates they said. What they actually did was wait to get our money and then downgrade the packages.

we paid £778 in total for 9 people and 3 activities and had we booked this all ourselves (wasn't hard) for what we actually received it would have been circa £500. very very disappointed.

I contacted Last Night of Freedom (LNOF) to plan a stag weekend for my brother. I wasn't sure where I wanted to go when I called, due to the dates being late March and I wasn't sure where would be busy, but had a few ideas that I shared with a member of the team. The person on the phone (I cannot remember the name as it was so long ago) suggested that we go to Benalmadena (which wasn't one of my ideas I shared) as it is busy all year round and a great, lively place to go for a stag weekend. We booked this up with some added activities and I was very happy with the service at this point.

Upon arriving in Benalmadena I got an uneasy feeling that all was not as it had been described to me during my calls with LNOF. The hotel we were in was largely populated by elderly people (60 plus) so didn't feel at all like what you would expect from a hotel that a company would use for stag weekends. Benalmadena was almost deserted and like a ghost town. Most of the bars were closed both on the Marina and in the 24 hour square in the day time and there was just no one around at all. I decided to ignore this and get on with having some fun as it was our first day there and wanted to give it the benefit of the doubt. Our first night (Friday) was good as the 24 hour square began to liven up in the evening and we went to Molly Malones and had a good time.

The next morning we had paintball booked. The actual paintballing was good fun and as advertised but the disappointing thing was that we missed out on at least 2 sessions of paintball due to, firstly the guy who drove our booked transfer not really knowing the way and getting a bit lost, and secondly the return transfer time booked too soon which didn't give us enough time to finish. Very disappointing given that we had booked this all as a package so I would have thought timings would have been better planned.

The second night (Saturday) was a real eye opener as the place was deserted! We went to the marina to find that only a couple of bars were open and both were about a third full. There was just no one around. We headed to the nightclub we had an area booked for at just after midnight to find that this was completely empty as well apart from a few older couples have a drink or two. Due to the lack of people we went back to the 24 hour square to find this area deserted as well. We had a few drinks in one of the bars and made the best of it but as our party was 16 people we made up over half of the population of the bar we were in. As Molly Malones seemed to be the busy place on the first night we headed there again to also find this deserted. We spoke to one of the barmaids who commented that the place had really nosedived since a couple of years ago and they never really see the crowds any more. We made the best of it and had a laugh but it's just not quite as fun when there is no one else around.

The next day we had go karting planned but this had to be cancelled due to the weather. The company did well here in giving us a refund with no fuss for this as it could not go ahead. We went out the final night (Sunday) and this was the worst night of all for people being around. The marina again was either all closed or empty (literally resembled scenes from 28 Days Later!) we then headed to the 24 hour square to see if that was any better and it was...........if you were a 16 year old Portuguese student! Apparently Sundays are Portuguese night so the whole square was populated with 16 year old students. Not ideal when you're there for a stag weekend as a group mid to late 20's men! Again, we had a few drinks and made the best of it but far from what I expected.

Finally, I get home to see a documentary on the Costa del Sol on BBC, a large part of which is based in Benalmadena. The whole documentary was about how the area was becoming deserted and no one goes to these places any more along with a few other things. The section on Benalmadena showed that in the 24 hour square there used to be 15 bars open all day. Now zero bars are open in the day (this is incorrect as we found one bar open) and only 5 are actually still in business. Lots of the areas bars and restaurants are either boarded up or hardly ever open and the whole town is almost closing down and emptying out.

Overall, I am very disappointed the LNOF recommended this place to me as it was obviously well past its best and the comments that it is really busy year round were either false or LNOF do not know enough about their locations to make recommendations. For the BBC to make it one of the focuses of their documentary on the decline of the Costa Del Sol speaks volumes and I cannot fathom why LNOF continue to recommend this place. A stag weekend is an important responsibility for a best man and I have been left very annoyed and disappointed at my experiences with LNOF and Benalmadena. I would not use LNOF again as, from this experience I have had, they either just want the sale and give false promises of places being busy and things being open year round (perhaps Benalmadena pays them the highest commission) or truly have no clue where they are sending people.

My first impressions of Last night of Freedom were great, The initial conversation and correspondence was very thorough and attentive. This all changed once I had paid my deposit!! I originally booked for 12 people, then when i came to pay the deposits I informed them that there was possibly only 11 of us now. I was reassured that this would not be a problem and to keep it at 12 people and that I had 2 weeks to finalise numbers. I was also told that there would a supplement to pay as we now had an odd number. I had no problem with the supplement charge, and again was reassured that the supplement price would not change. I asked on a number of occasions via email for them to confirm this in writing. This was never put in writing only verbally confirmed Four times over the phone. Infact the correspondence were very infrequent and only once did they reply to an email I sent. They claim they will reply within 48 working hours!!! The only email they replied to, it took them 8 days to respond and this was two days before final payment was due to tell me that the supplement was actually more than they first had quoted. I questioned this over the phone, to which they denied any change in price. I emailed customer services, again NO RESPONSE!!! I will defiantly not be recommending this company or using this company ever again. Terrible customer service.

Booked a weekend to Newcastle for my sisters hen do in July. The guy I booked with was really helpful and organised everything for us - a hotel, spa, nightclubs and dinner. They send you a little itinerary before you go with all the info you need so that was good. We just showed it to the bouncers to get our q-jump entry at th club.

We had an amazing weekend and my sister was chuffed with everything. Cheers last night of ffeedom. Would recommend it to anyone.

I had my stage weekend in Puerto Banus and organised it through Last Night of Freedom/Solisol and they delivered on everything we booked to my high expectations. From the air ports transfers (which I worries might no be big enough) to the well chosen apartments (even if a little further out of town that I’d expected).

The evening entertainments were well run by courteous and professional staff who joined the fun and kept things moving.

All in all top stuff and well worth booking ahead rather than leaving things to chance.