
Sun Life Direct
Customer Service
Value For Money
Sun Life Direct
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User Reviews
Customer Service
Value For Money
Bad Service
Sunlife where do i start well we had a death in the family we told sunlife we been waiting 2 months to pay out as its for the funeral cost people please do no go with theses they dont want to pay out my next stop is to seek sum advise from a advice centre or maybe a solicitor the amount off proof we have sent to best life insurance ive came across is royal london people dont choose sunlife at all
Customer Service
Value For Money
Uninsurance
Set up insurance online which was easy enough. Then I was asked to send proof of identity which I did. I had to pay to get my doctor to sign and stamp my proof of identity. Sunlife lost this proof & then told me that they never received it and therefore they cannot send me my free gift. But are happy enough to keep taking My Money. I contacted them a few times to see if my insurance is valid and the woman I spoke to said yes but she wasn't really sure. Very insuring from an insurance company! Since then I get absolutely no correspondence from them at all, not even an email. Guarantee I will be cancelling my insurance with sunlife.
Value For Money
£20 A Month For 20 Years
Paid £20 a month for 20 years, got back LESS than I actually paid them!?!
Dont trust Parky, these people are bad, its kind of obvious when you see that they asvertise during the day with celebs and free gifts. Go check on Martin Lewis's site they have a track record of underpaying against similar companies. Terrible business, dont be fooled.
Customer Service
Great Service At A Difficult Time
My mum had a policy - when she died they sorted everything in a professional and sensitive manner, in time to pay for the funeral. I have now taken out a policy so that my children won't ever have to worry about paying for my funeral. It's so easy and will save lots of heartache later.
Customer Service
Value For Money
Easy Application
I have just finished an endowment policy and looked around now for new life cover. Must say some other insurers make it extremely complicated to get life cover. Sun Life was in easy to understand English and very easy to navigate their website.
Brilliant
I found the on line application for the 50 plus policy so easy. thank you
Customer Service
Value For Money
Very Easy
very easy to apply and the on line chat made it more personal very good service
Customer Service
Value For Money
Rubbish
Tried to set up on line had email back,but no policy sent.when phoned to ask where policy was said that I had no cover with them.
Customer Service
Value For Money
Great
the form is easy to fill out and easy to understand i think the cover taken out is excelent value for money and the choice of free gifts is also very good
Customer Service
Value For Money
Good
I lost my mum a year ago and she was with sunlife for years and they paid out very quickly after her death as she wanted to pay for her own funeral and not leave her children with the costs. Now my husband has reached 50 and we have taken sunlife out for him and I will certainly do it when I reach 50 then our children will have peace of mind if anything happened to us. Thank you sunlife.
Why wait until you're 50? I've had sun life cover for years. It matured just after my marriage broke down and the cash was really useful. I took out another one straight away and have just taken out another so I have some inheritance for my daughter. They have policies to suit all ages and budgets and if you don't claim, there's a little bit back! win win!
Q&A
Does anyone know how quickly is the pay out?