ELAS Integrated Business Support - www.elas.uk.com

Was approached by this firm last year, they knew I had a possible tribunal even before I received notice from the tribunal service signed me up with the promise I would be covered when it came about of course I wasn't, the rep phoned me to explain that I was not covered as the tribunal was started before I signed up, completely different to what was said when he visited. Promised 2 visits a year only got one and the fire risk assessment was done by someone who didn't know what a woodburning stove was and spent most of the time talking about his great hotel!!!!

I only signed because I suspected a tribunal was going to happen and the rep preyed on my distress

No reduction in fee was offered during lockdown and now they want thousands for me to get out from under them, please please please do not trust this company what you get is not what they promise.

This company says it deals in construction health and safety do not aprouch them as they will not provide you with what you want they no nothing about construction at all. all they want is to get you into a 3 year contract just in the way they use there words

There sales men are so dishonest so please please keep well away

This company does not deserve one star but I have to put it in.

Poor service, shockingly poor, bad and incorrect advice, call centre staffed by staff with little knowledge other than how to read stock answers from their out of date system. Additionally sales team are nothing short of bullying liars. All the advice they give is available FOC from ACAS, including draft docs. Please don't be fooled by this bunch.

We were contracted with Elas for a 24/7 service. On a number of occasions we had to chase them to obtain a response. the final straw was that Elas saw fit not to return a call on a very delicate matter that required an immediate response. We had to phone them on a number of occasions to elicit a response that could have had serious consequences with our regulating authorities. Elas did not consider this to be a breach of contract.

In the end it was a simple matter of paying them to go away although i would have preferred to challenge them in court, it would probably have cost me more in legal fees.

Im writing this review in hope that other small businesses like mine do NOT get ripped off by this company. They claim to aid your business, sell you a complete load of rubbish, charge a fortune without actually completing the work. I got fooled by the sales person that visited my salon and now have had to pay Elas over £5000 for absolutely nothing. No contracts or documents were completed. After 2 lengthy court battles I'm now left paying their fees. As they are law specialists DO NOT SIGN THEIR CONTRACT!!

Having had a bad experience with other employment law cosultancies i was reluctant to try another, however i am SO glad i chose to go ahead with ELAS they have saved me so much time and stress, never mind the financial saving. Their priority is very much the client and their friendly team feel like an extension of my own company.

I also use them for all my health and safety and recently occupational health support as i find the whole ELAS team put the client at the heart of what they do

I had a key issue with one of my employees and needed assistance urgently. I dealt with 2 of the Employment Law Advisors and couldn't have asked for better service. They helped me every step of the way and I would definitely be using for years to come

Purport to be ACAS then charge you for the advice! Not to be trusted

If you are facing an employment tribunal and are a small business these people will contact you from the tribunals lists. They will then attempt to scare you (especially if you plan to represent yourself) by telling you of large sums of money you could potentially loose. They will then try and sell you a service where a lawyer (so you think but actually they guy they sent is no longer a registered lawyer) comes and represents you for this case and then a 3year contract that then protects you from any further tribunals.

What I found - The person (because he was no longer a barrister) that came wanted to go home early. His main aim for to force a settlement and gave his advice accordingly. In our case the judge had said that the maximum payout the claimant would get is X and this guy was advising us to settle for X- 10% . So if we lost the case really badly and we made every mistake possible we still would have only had to pay X.

By settling and including the fee we had to pay them, we ended up paying more. Had we had fought the case and lost I reckon we still would have had to pay less as the maximum was not far off what we settled for.

After this i complained to them and was giving the senior mangers details Mr P Mooney who doesn't respond to emails and never calls you back. It took me 6 months to get a response from him and his response was on the lines of 'I can't comment' and we have done nothing wrong. He failed to answer any of my questions.

My advise for anyone thinking of using them -DON'T! They are not regulated in any way so if your not happy with their service there is nothing you can do. They delibratly ignore for months. Anyone facing an employment tribunal do not fall for their scare tactics like we did. A judge will look at the whole picture and if you are a small business there is a lot more leeway then these guys will make out.