Irwin Mitchell LLP Solicitors www.irwinmitchell.com

I need help applying to CICA as I'm a victim of violent crime. A para legal got all sorts of personal details from me about the traumas I've had, and some copies of medical records - worsened my mental health having to talk through horrific traumas I've had where healthcare workers assaulted me. Then the same para legal sent me an email saying "We are at capacity" (meaning "We don't want to help you"). So I replied saying 'can you put me on a waiting list then?' and got no reply. All this firm have done is play around with my mental health, and now they have some of my records. I would stay away from this firm if you are suffering with your mental health, because they want the easy stuff that makes life easy for them, so avoid risking your health issues increasing.

I wanted Irwin Mitchell to deal with a medical negligence case for me, I called to Irwin Mitchell and explained my case that I wanted a case for medical negligence I was assured that Irwin Mitchell would take the case for me

Sent a letter to Irwin Mitchell together with written evidence

The customer services never ever replied had to chase for an update

My allotted solicitor had been on holiday so was not up to speed with my case for medical negligence

Had a telephone call to explain my case was told that my solicitor would have to consult their colleagues to take the case

Got a call back to tell me that they could not take the case

The reason was that they could not take the case was because of Covid

It was their policy that anything that happened during Covid was not to be taken

My case was pre-covid despite pointing this out to them they still insisted that my case was during covid and therefore they could not take the case

It would seem that because of Covid Irwin Mitchell could not take any cases

How ridiculous is that

ANYONE PLEASE PLEASE AVOID Irwin Mitchell this company is just a waste of time and effort

I simply cannot recommend this firm. Your details are initially taken by a call handler with no legal experience, and he or she will make the determination as to whether they will take on your case and pass it onto a solicitor.

So your case is the hands of someone with no legal experience and no legal qualifications. They make the decision as to whether it is a legally viable case. Looking at the negative reviews for this firm, they cannot all be wrong.

I was referred to Irwin Mitchell as my insurance company deals with them. She made sure to avoid all calls and emails despite chasing time and again knowing full well that my case was extremely time sensitive and there was a huge amount at stake that I was trying to recover. At each point she dragged things out the maximum possible time was rude uncooperative petty to the point of becoming impossible to deal with and threatened me constantly that she would ask my insurers to stop funding her legal fees. It has now been over 1 month and this incompetent woman with a chip on her shoulder has done less than nothing. Meanwhile I have been spending my hard earned money on lawyers directly. Now she has tried to get funding to 'write a letter' thT she knows has not only been written but also a response received. I have paid the insurance premium, I have paid lawyers directly, I have gone through so much stress and hassle to provide all the case material to this lazy incompetent woman and now she has had the cheek to get funding from my insurers to pay for her undeserved holiday without passing any benefits to me. Long story short despite my insurers paying out this greedy womN with a grudge to bear Hs made sure I get no help and made my case impossible and also kept the money for sitting Nd doing nothing but be a pain. IF YOUR INSURERS USE IM CHANGE THEM I KNOW I WILL.

We went through 18 months of hell with this company,we had 3 different paralegals which meant we had to go through the whole process with them each time,they told us to walk away and shake hands with the defendant as they stated the amount claimed would only be £300 (in fact we sued for over £10,000!!)They called us by our wrong names,they sent letters to the defendant in the wrong name and to add insult to injury they closed our case because they informed our insurance company we would not get any money.....because the defendant stated he had none!!! (The defendant had already settled two CCJ's against him).This company is a disgrace, avoid at all costs!

Waste of time, fell in a two and a half inch deep pothole, had witnesses, photos everything, fractured my shoulder along with bruising to other parts of my body, they came back with, the council can't be expected to maintain every pavement, it wasn't a pavement it was a car park, now they won't stop calling me every hour on the hour even though they didn't want to take on my case, after reading the reviews here, I'm glad I went elsewhere.

I received very good expert service in an extremely timely manner. My medical problem arose out of the blue & to have a calm measured response to a very traumatic episode was extremely helpful & comforting. The person I dealt with was always availanble to discuss any concerns & I would certainly recommend the practice to anyone with legal concerns. Thank you.

Not bothered about cases that will not make money or may be difficult to win. I don't know how they get away with ,asking themselves sound like they care

Biggest mistake of my life they lie about what they have said,make you wait if you want to speak and make out that everything is your fault you would never have a normal life again if you let these “ caring people” control your money so don’t do it!!

No communication whatsoever. Only interested if insurance companies pay out with no objections.lost forms, lost photographs and to be honest totally useless. Tell them how the accident occurred and then they write to you getting it totally wrong. I'm still awaiting letter posted apparently in July telling me they were dropping my case. Now why does that not surprise me.