AA Loans

I settled my loan in full then they took another payment from my account. Getting that payment refunded is proving very difficult. Financial Ombudsman next

Doesn't matter how good your rating is, How much you earn a month, How much interest rate you will accept. After wasting 1 month and after ruining your credit ratings the answer will be NO at the end.

I have Excellent credit ratings, I earn £3200 a month. Applied for £14000 loan and accepted, asked for required documents and provided, then told me your loan is approved and all documents accepted and money will be in your account in 3 days. 2 weeks later received a letter that your loan application is rejected as Financial conduct authority is not satisfied. I applied in Post office loan and received money into my account in 5 days.

Now the question is,

Why AA approved loan?

Why you wasting my money on postage where you can easily receive docs via email?

Why you said we received all required docs and now you will receive money in 3 days?

PLEASE AVOID AA LOAN AND ALL OTHER SERVICES IF YOU WANT PEACE IN YOUR LIFE.

Felt that I had to write this to address anyone's concerns after reading the poor reviews. I took out a loan BEFORE reading any reviews, had I read them first it might have changed my mind, but I am of the opinion that people that have good experiences tend not to write many reviews. I decided to use AA Loans after using a comparison website that gave a good rate and 95% of being accepted. I continued with the application and was successful in getting the low rate. I signed the paperwork and was told the payment would be within 2 day. After not receiving the money after one and a bit days I decided to look at the reviews... I was shocked. After a few hours of worrying I checked my bank again and the money was there, well within the 2 days it suggested. So overall, very happy. If you have read the reviews and are starting to worry just hold tight, it might not be that bad!

I rarely leave reviews but having read some them, I was quite concerned so wanted to provide some reassurance to future applicants. Applied, Apr wasnt as advertised but still the cheapest option. Money was received aittle over 24 hours without further checks as many mention, text received several working days later to say "final checks taking place" then a letter arrived a week later to confirm money had been sent. Spoke with AA customer services and they were fine with me

Applied for a loan and was told it was approved. Offered an awful rate despite having outstanding credit. For some incompetent reason e-mails are sent requesting information, but you have to send responses back in the post - what an embarrassment of a company.

I applied for an AA loan at a fantastic rate of 2.7% (being an AA member). I was told I had been approved. However the information received stated my rate would be 5.2%. I immediately contacted the AA loans customer service to cancel the loan. I phoned again to confirm the loan had been cancelled and was told it had been. Four months later my credit rating dropped 153 points stating I had missed payments to a loan I never received. AVOID

I had a soft search informing me I had a 99% chance of a loan at 5.6% Apr. Upon a full application, the Apr was 17.9 %. After calling it was pointed out in the small print that it was subject to change after a full credit search. When I went back in, it did say that, but it certainly was not that easy to see. I cancelled the acceptance due to the deceitful way the small print is worded. Never again,will I use these, should’ve read the reviews before applying. AVOID !!

3 weeks to be declined despite being a customer and having a 999 rating at Experian (who i was pre approved through). No technology. had to upload 100's of documents to a portal that only accepted 6 documents, no communication and then 3 weeks later after, i rang them, they told me i was declined and it was probably Experian and i should ask them. Experian tell me my file is perfect so total waste of 3 weeks, just been on with Sainsburys and have had the money in 2hours. Unbelievable they are functioning and Experian should drop them immediately.

Loan agreed, just wanted some details uploading. Encountered issues, couldn't get through on the phone. 30mins + waiting time every occasion.

There's no email address offered. I couldn't even contact them to say, forget it!

Avoid the AA for loans at all costs and they are impossible to reach.

I just want to start this by saying, I'm not usually one to leave reviews and I wish I had read the reviews on here before I went ahead with my application.

I applied for a 'car loan' to cover part of the cost of my new (second hand) car.

firstly, I received no email acknowledging my application, when i contacted the AA after not hearing anything for 4 days. After a fuss, because I didn't have a reference number, they told me that it was with the underwriters and just to 'sit tight' and also that there was a problem with their email system.

A further 10 days passed and I still had heard nothing. I called again. Same fuss; no Reference number. Only to be told that my application had been declined "because sometimes it's just like that" and there would be a letter issued.

The poorest customer service I've ever experienced. and now I've got to deal with a mark on my previously excellent credit score.

AVOID LIKE COVID!