iDealing www.idealing.com

idealing.com did not communicate by mail, email or telephone, when I applied for a sipp transfer to another sipp provider and trading platform. The transfer took over 7 months. I had to report them to the FSA, the Pension Ombudsman and the Financial Ombudsman and would advise any other clients having problems to do the same. By not corresponding with clients they idealing delays any sipp transfer to other sipp platforms. Avoid idealing.com at all costs. This company is a disgrace.

I would give this company ZERO star if I could.

They treat their clients like idiots. They often charge them for a poor service. Nothing's changed over the years.

If a client complains, the arrogant staff would tell you they have been doing business like this for decades.

You can't even leave them easily. They will make the process painful and costly.

Don't get lured by their offers. It will all end in tears.

This company is about how much money it can get out of you, not about any services you can get by paying.

MY WIFE AND I MANAGE ALL OF OUR ACCOUNTS WITH IDEALING. THEY OFFER COMMISSION FREE TRADING IN EU STOCKS, ETFS, AND OPTION TRADING. THEIR TRADING PLATFORM IS WELL DESIGNED. RESPONSE TIME WITH ANY QUESTIONS IS GOOD. RECOMMENDED.

I prefer fashion to share dealing, but, trying to be a responsible adult, I opened a SIPP with idealing. It has been a pretty simple process, and I like their app. I had one problem trying to buy something, and they actually called me when I received an error. Totally recommend.

Hello, I have held Isa and junior isa accounts with idealing for over 10 years and have never experienced any problems. I was frankly surprised by some of the other reviews. My husband holds other types of accounts with them - CFD, Sipp, and Standard, and is also happy. They have free trading in european stocks, a big plus. I guess they are a smaller company compared to some brokers backed by banks, but in exchange, I feel I get very personal service. I can trade easily from my mobile, and if there is any problem trading online, I can call their dealing desk. Recommended!

I have an ISA account with idealing which I opened about 10 years ago. I am not an experienced trader, my son helps with which shares to buy, but I can easily execute the deals online as the website is straightforward. The fees, an important aspect for me, have not changed since I opened the account. I don't really understand the people complaining about the fees when they can see what they are before they open an account. We have a phone number in case of any urgent trades (doesn't happen often), otherwise my emails are replied to in a timely manner. I am very happy to stay with idealing.

Been with these guys a number of years and they have always been helpful and although you pay to remove funds I like to think that the fact I can access the app on my phone easily compensates. Would recommend to others

I'm very happy with Idealing. I have bee using them since about 2002. They are by far one of the most competitively price. I've also generally found contacting them to be straight forward and the team proactive to sort any enqueries out.

I haven't tried transferring out money so can't comment on that part.

Yes, the normal market size is a pain; it's far lower than the stock exchanges NMS.

Other than NMS issues, the platform works well for the most part.

This crowd of pirates keep introducing new charges. Even a charge for cash withdrawals.

The transfer out charges are criminal £60 per account and £17.50 or more per line of stock.

Once they've got your account they wont let you go without a huge charge.

Customer service also tends to be on the slow side and not very hekpful

Steer well clear of this firm.

This company just kept getting worse.

Started charging for cash withdrawals (eg dividends) and make it really difficult. (freepost) service can take weeks.

Exit fees are huge also £60 per account plus £20 per line of stock.

Avoid at all costs.