
Plus500 - www.plus500.co.uk
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Plus500 - www.plus500.co.uk
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User Reviews
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Customer Service
They told me they were reviewing my account. I asked how long would it take. They said it would take a few days (Three weeks ago) I have asked them 6 times since to just close my account and haven't got 1 reply. Rubbish company that hasn't the decency to talktalk to it's customers.
Maybe you should read page 16 of the Sunday Times Business section (07.06.15) and try and get your money out as quickly as possible.
Best wishes
A
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Value For Money
Very Good Thank You
Clutter free interface for the trading platform
Competitive low fixed spreads
Easy withdrawal of profits
Large number of tradable instruments
Low minimum deposit required to open a trading account
very easy to use platform
I started using it only few days ago but practiced on demo for long time which is very good.Very easy and user friendly. Charts should be upgraded and must include mountain version. Must provide technical analysis and research and forecast for each stock.That is badly needed
But customer support is very very poor.
The told me they were reviewing my account and it would take a few days (Three weeks ago) I've sent them 6 emails in that time asking them to just close my account. They haven't the decency to reply to me. Worst customer service ever.
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Great Easy To Use And Understand With The Tutorial
Great easy to use and understand with the tutorial and demo mode
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A********************
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Great Site
good site very easy to use enjoyed trading I would tell all
my family about the site great thing is you can learn without
spending any money with the demo version
Customer support is rubbish
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Excellet Program
Would highly recommend this program, with a free signup deposit what have you to lose.
Good But With Slight Flaws.
Takes too long to actually buy the share when wanted. by the time you actually get the share the stock price has already risen and you slightly lose a small amount of money.
Customer support is rubbish
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Lite Product With Great Mobile App
the Plus500 product is lite and runs really well. the mobile app is easy to use, loads quickly and works well. the charting functions are limited but good enough till you get back to your desktop.
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A Really Good Company With A Lot Of Potential!
I can see the potential of this website/company in making myself a nice profit. And even if I don't, it would be a good learning experience and I'm having a lot of fun.
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Mostly Excellent But Some Network Restrictions
I'm generally very happy with Plus500. The only problem I've ever experienced is with running the application at work. This is entirely due to restrictions on the network, and not primarily the fault of Plus500. You have to allow certain TCP ports to the Internet in order to use the app, and if your network prevents that, then you are forced to use the web app, which isn't quite as good.
Apart from that, customer service and the app itself have both been very good.
Q&A
I have asked Plus500 6 times over 3 weeks to close my account with immediate effect and the only answer I get back is a silly automated email. What should I do?
They are working through thousands of accounts to check ID properly. I got mine okayed today after 3-4 weeks. Don't worry, your money is safe, just keep trying.
where can I get information about commisions and fees such as inactivity, annual or any other fees??
They don't have fees, they have spreads. Sell price is always slightly lower than buy price, and a bit more than the underlying market bid/ask gap. There are no inactivity fees. Note Plus500 define themselves as CFD not Spreadbet, so you would pay CGT on gains.
Whichever provider you choose, do use CFD/Spreadbetting rather than actually share buying. Much easier. If you want ultra-micro-cap AIM, use spreadex.com or ETXCapital
Can I use their site if I live in France? Or do I have to use the French site?
Yes just enter the UK URL. Same for almost any site (except TV stuff, where it won't let you see it abroad). BTW to watch BBC abroad use filmon.