Haart - www.haart.co.uk

From the first step everything was quick better than i expected and the team was professional, efficient and friendly, kind and helpful Thank you for your hard work and dedication.I highly recommended Haart.

thank youuu

I would like to express my sincere gratitude to thr respresentative for his exceptional service throughout the sale proceedings of my property in Hounslow. He demonstrated in-depth market knowledge, outstanding communication skills, and a professional, reliable approach. His personalised service and strong negotiation skills were invaluable, and I greatly appreciated his genuine care and support during the entire process. Additionally, I would like to extend my thanks to the respresentative for his continuous support and guidance throughout the transaction.

Thank you with gratitude.

She has been handling my accounts for few years now and is a one stop solution for all problems . She is the glimmering star of HAArTs Ealing.

No hot water/heating upon moving in. Took 2 weeks for them to take action. Broken blind, shower attachment, cracked floor tiles, leaking sink, black mould. All reported over a month ago, no action. Have 6 different members of their team emailing/calling, not knowing what each other has done or said!

I just wanted to leave some positive feed back for the lettings agent i have been corresponding with at the Haart branch in wimbledon.

From the beginning, she made me feel very valued as a potential tenant and was very attentive in finding out what i was looking for and what my needs were, from my past experience’s with agents this level of concern and empathy can be hard to come by.

She has made me feel heard and reassured that she will assist me in finding a suitable property for me and my family.

I am now feeling a-lot more optimistic during this uncertain time :)

I would not recommend...

Updated, the worse property management;

As a landlord, it's crucial to be cautious when dealing with property management companies. These companies often charge substantial fees but may fail to deliver the services they promise. In my experience, I spent over 18 months dealing with a property management firm that consistently underperformed. I spent nearly a year raising complaints about their unskilled managers who neglected essential tasks such as following up with tenants, conducting property visits, and proactively maintaining the property. Instead of addressing issues before they escalated, they only acted after problems arose.

To make matters worse, when I decided to terminate the agreement due to their poor service, I was charged a penalty equivalent to six weeks' rent. This experience highlights the importance of thoroughly vetting property management companies before signing any agreements, as many may take your money without providing the level of service you deserve.

If I could rate them 0 I would as they do not deserve 1 star !! They are very quick to respond to you to get your money and then after that you are lucky to get to speak to anyone other than a switch board!

Told by the agent that we were dead certain for moving and told to hand our notice to our landlord and book our movers to which we did! The agent was asked repeatedly if we are set on this and were told YES! However 7 days before moving they then told us that we had failed our checks because of paperwork not being verified and then changed the story when challenged on it and tried to tell us we would not get deposit back! They were again challenged on this and was told I would receive a call from Manager to make a complaint to which I never received !!! Surprise Surprise! So now i am effectively Homeless in 6 days with a toddler and a teenager and currently £679 down due to movers being cancelled and no holding deposit yet to be received!

The team at the Cambridge/Bar Hill offices were very professional and helpful. They took some great photos of the property and were very conscientious about the viewings that they arranged.

Grantham came today to value my property , I found her very approachable , I felt very comfortable talking to her and really at ease ,

She was enthusiastic honest , informative and explained everything clearly , she answered all of my questions and assured me in relation to the potential sale of my property ,

Having placed our house on the market in April we had a accepted offer by early June. Staff all friendly, helpful and knowledgeable. The Area Partner, has been particularly helpful, not only with our sale but also regarding our prospective purchases.

We are still in process of buying/selling but up to this point everything is progressing smoothly thanks to their help.