Savills Estate Agents

I can concur with the review below. A truly awful company to deal with. Having rented 3 properties from Savills over 4 years I can honestly say the Putney office is not fit for purpose and they are in denial. They failed to send the check in report within the 14 days permitted so I had to send over 50 pictures to contradict what was stated in the condition report. They have a complete lack of Honesty and professionalism. The Putney branch did a report 4 months before we left regarding the only part that was fixed was a tap that was put on the wrong way round. I had to open the drive gate with a garden fork as it had a bodge repair that effected the down stairs lights as the electric gate was on the same circuit so had to use a torch on a night. I rented an advertised detached house that was a semi detached. The property was a complete basket case from the start that had been bodged by the Savills “professional” repair contractors. An interesting comment from them is they had not had complaints from previous tenants. I have since contacted the previous tenants and they had the same issues as myself. Poor cheap repairs and promises to repair that never materialised. I was appointed the associated director who stated that they had failed on many levels and would get things sorted, very little changed and we was left with issues that was reported on month 1 of the tenancy right to the end. We left the property as thankfully I have a break clause. The boiler was condemned but not replace as we had an immersion heater that also failed and despite 2 plumbers attending was never fixed. I am now been ignored regards the deposit return and it has been 14 days since checkout. I am now demanding a FOI on all data regards to our rental and taking legal action against Savills and the 4 landlords. Totally unacceptable way to teach a customer. Please don’t use Savills Putney. If anyone from Savills reads this Putney know who I am. Do the right thing and call me.

Best support and friendly staff in handling my sale of property in Moor park Notthwood and very patient and very skillful during the entire process with constant communication to keep you updated and being very professional at every stage from the time I approached them to sell my property to the very end until completion was successfully done .

Well done Savills Northwood .

Would 100% recommend to all buyers and of course to sellers .

Would NEVER recommend Savills.

They advertised our house lower than the valuation price. They charge 2% for doing very little They NEVER explained the difference between sole selling right and sole selling agent . They over charged for advertising .

A BIG mistake ever going to them.

Bright, enthusiastic professional and motivated sales person and also has good recall of listing criteria…

Also showed sense of commercial awareness without being obstructive or untruthful. Wish all estate agents took this approach.

Over the past 6 months we have tried to get Savills to fix a massive leak in the roof. Nothing has been done. Imagine having a leak in your roof, while living in LONDON. If I could give 0 stars I would.

First, they said that I must make a year advance payment when it is 6 months advance (if you choose to pay this way). Then on one of their routine visits claimed that I spilt paint on the floor and that it MUST BE REMOVED – when it turned out to be just a food stain. They never get back to you unless you email them yourself. They never take your calls and never return your calls, so calling is pretty much useless. When I was looking at the apartment, not once did it occur to them to warn me about how hot it got there during summer. It got to the point that I couldn't stay inside because of the high temperatures, and my printer broke down, my make-up got ruined. DO NOT ever deal with Savills. EVER!!! No matter how much you want that apartment, save yourself the headache. They will take your money and put you through hell when moving out.

They have convinced a landlord to withdraw his contract and step back from an agreed rental due to their inaptitude.

Then, whilst giving them another chance in Windsor SL4 the head office has instructed the agent to avoid any further dealings with me due to my previous negative reviews describing a culture of inability, lack of accountability and out right unprofessional conduct.

They have called me a bully simply as I’ve stood up to their awful systematic abuse to renters/ tenants.

Within 1 month (end of December 2020 to January 2021) they have cancelled my deposits and convinced the landlords to withdraw their commitment to progress.

Absolutely horrific exercise of power and monopoly over tenants.

If you care for your humanity, rights, self respect and legalities - simply run and hide from those awful people.

Run and hide from Savills whichever branch they may be in.

Madelaine listens to my requirements (which are numerous), and

offers me properties accordingly. No time wasting/no fuss.

She then co-ordinates the whole deal to easy conclusion.

To everyone whoever want to select this agent please be aware and my comment is purely genuine. Even if you address all the defects even before going into the house and they mentioned it as noticed in the records are being charged back when I left the house.

I have clearly called out my termination and they missed to record it and they charged back to me for their carelessness. I have been put pressure to pay the money irrespective of my argument.

They are the worst ever agent in my 5 years tenure. please be aware of this agent if you're willing to take the house through this agent.

service is terrible from this company. had a brilliant landlord and agent who sold our premises. since then you cannot get hold of anybody they do not action what they say they will, take no responsibility fro anything