Mega Motor Madness

Mega Motor Madness

User reviews
2.9

Value For Money

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Mega Motor Madness

Mega Motor Madness
2.74 31 user reviews
532%
413%
30%
26%
148%
2.9

Value For Money

User Reviews

mend418

Very Friendly Customer Service.

The person I dealt with was very helpful and got a great discount on the price of my new battery and ignition switch. Very happy with the parts and would recommend anytime.

furnacebills
1

Value For Money

Do Not Buy

Purchased a Rhino 250 in July assembled and it wont start. Contacted Mega Motor Madness back in July to help troubleshoot they sent me possible parts that could be the issue. After changing all the part over the next 2 months it still won't start. Spoke with a guy several times he was going to talk to the owner and told me they deemed it a lemon and they will exchange it. An hour later they contacted me via email and stated as per the return policy it was only the 1st 5 days and I would need to ship it back at my expense and they possibly could waive the restocking fee of 25-30%. Tried contacting the two guys I dealt with  again and got an email stating I would need to contact them via email only and they refused to talk to me!! As a business owner how could you possibly not stand by your product your selling and as the owner how can you not contact the customer directly and not answer their emails but instead hide behind the scenes. What a disgrace!!!! I am a reasonable person and now I have a $1700 unit that is a big paper weight.

Markoftucson

Customer Service

Carter tried to fix a PayPal issue. It was a little too big. He tried though. I have bought Chinese. You save money by doing the work. Buy hot and cold thread lock and prevent things falling off. Put real oil in before driving. Put in real fuel lines. Use some cables ties on wires so they stop shaking around. CVT belts need to be Gates real soon. Only big tool to buy is AC operated impact driver from harbor freight. 49 bucks. You can then change belts in ten minutes and every nut on your car! Just saying. Spend extra two grand on Japanese machine if above made no sense.

Justin724
2

Value For Money

To Many Shipping Issues

So first the quads I bought didn't come with the gloves or dvds I was supposed to recieve also two quads did not have key fobs never received them I called said they would send gloves small I receive them all 3 pairs are large and fit my wife so now i call they say all they have is large so gloves won't fit my kids still no dvds and last you have to have a mechanic change oil before you start the quad so it cost me 350 extra for three quads to b assembled and oil changed. I would tell someone go to another dealer and buy name brand such as Polaris or any other cause this place is total bs and only after your money for profit not for customer satisfaction

TomTomm
1

Value For Money

Buyer Beware

We bought the wife a 2013 150cc Ice-bear trike; it arrived 90% assembled, as ordered, then I struggled somehwhat preparing to make it street ready. After about 15 street miles the problems began. First problem was that the right-side fender started to burn the plastic from rubbing against the exhaust: I had to cut-away part of the fender to give clearance from the hot exhaust pipe. Okay, that worked out and megamotors did send me a new fender which I stored a spare part. Then the exhaust became loud like a no muffler vehicle. I said we gonna ignore this problem, then it was time for winter storage in a weather protected shed. Next spring the stupid machine would not run. I bought a new battery ($98) cause the warranty expired,put in a new spark plug,drained the gas tank,etc. and basically drove myself nuts before I finally had the thing towed to a motorcycle shop and spent about $400.in repairs. Had to order an exhaust-pipe gasket & hardware--the original had vibrated loose and fallen-off before it was even broken-in. The reason it would not run is due to no throttle choke to the carb. The mechanic showed me how to make a cold-start by manipulating the hand throttle with the key-off. Then start the engine, no throttle. Eventually it would then run by itself. BECAUSE OF NO SERVICE AFTER THE SALE, these cycles are definetly "BUYER BEWARE".....Now that it's running I want to sell but the wife says, "no way, it's cute & fun to ride".

tmwarne

Nonexistent Customer Service

Made the mistake of ordering 2 atvs for my childrens birthday through here. Still questioning whether this is a company that actually exists or if I'm going to need to get my credit card company involved. Ordered allowing extra time as per their own websites description of 3 days regularly or 5 day processing (during the "busy" season) and 8 days for shipping. Currently on day 15 of "processing" which only moved forward after I finally got a hold of them which is nearly impossible I might add. I've worked retail, I understand that things happen, but the sheer number of excuses I've received from this company when my items haven't even shipped yet is breathtaking. My favorite current excuse outside of the website and phone breaking immediately after I placed my order, along with everyone quitting, is that my processing is going to take at least 4 more days minimum because this person had to and I quote "drive to the bank" I figured most of the negative reviews were just people with ridiculous expectations being unreasonable, boy was I wrong. Disappointed doesn't begin to describe what I am. Only positive of all of this extra time is using it to review this site on every other website I can find so no one else makes as stupid of a mistake as I have...

Guest
1

Value For Money

Zero!!!!

This item arrived in a damaged package on June 1, 2015 at 3:25 in Marietta Ohio. The truck driver showed us the damage before taking the item off the truck. The box was torn through and the actual scooter was dented, chipped and scratched. I was advised by the the truck driver that I did not have to accept the item in the damaged condition. The damage was witness by a third person, Tim Holbert who was there to help me put the scooter together. Due to the obvious damage to the scooter we refused to accept the item. The cardboard box the item was shipped in was rather flimsy - unlike a cardboard package used for appliances. Anyway, I immediately called the customer service number at 3:32 pm and left a long detailed message. After receiving no return phone call I called again at 3:45. Sadly he was very unsympathetic to the situation. He told me he was going to email me a form to fill out - which to this time ( 5:41 est) I still have yet to receive. I further explained to him that I received a call on May 27th from a (-) number stating the item was going to be delivered that afternoon. Later when I called that number back, after never receiving a deliver confirmation time, the trucking company said they could not deliver the scooter that they were transferring it to another company. They only provided their phone number. The phone number for that company was (-). The new trucking company told me on May 27th and May 28th they didn't have my package. I of course had to make those phone calls. On May 29th when I called them they stated they had the package but could not deliver it until June 1st. It is interesting to note on the packing slip somebody dated it that I received the item on 5/27/2015. So in summary, I paid for product, I received to what amounted to three days of run around to its location and then when it did arrive, it arrived damaged in a damaged package. Since then I have received very little support to what I am suppose to do or expect next. This was to be my wife's birthday present for this weekend. I understand mistake, but this has been a complete lack of interest or commitment to fix this problem. AVOID!!!!!!

Guest
2

Value For Money

Defective, Poor Customer Service

Too Make it short, I've bought 3, 2 of the 3 were defective, Under warranty they will send parts 3 out 3 times there were different parts. If you pay to have them complete the bike, Does not do anything for you, it will be a Waste! Very disappointed. I agree with all the negative comments posted, Go some where else.

generallyupset
1

Value For Money

Don't Even Bother Buying Anything

Buying from them was a complete waste of money. I could have burnt the cash and have had more enjoyment. The atv doesn't even work, nor will they stand behind they product. I was straight away referred to a second party repair shop for a product that didn't even work in the first place. They actually want me to spend more money to fix their mistake

mikestage
3

Value For Money

Cheap Price But No Customer Service And Defective Product

Not happy at all. Got motorcycle in box. Built it myself (the parts that needed to be built) but gas tank lock was broken upon receipt. I would have to take the whole seat apart myself to fix. i called and spoke to a guy who did try to be helpful, send a video that I didn't understand and when I called to complain that they should handle something that was broken they told me that I accepted the fact that I would have to fix defects if there were any. They would pay for parts but I had to get it fixed. Ended up having to pay $150 for a local shop to come pick it up and fix it. They had given me the name of their local dealer but after three tries at contacting them with never a call back I gave up. Better to pay a few extra dollars and buy locally so you don't have a problem.

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Q&A

TomTomm

We have a 2013 150cc trike that will not start with a brand new battery. It was stored inside over winter but will not start-up now. I drained the gas and put in fresh, changed to a new spark plug, and bought a new battery for $90. What should I do? 

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