
Want the Look - www.wantthelook.com
Customer Service
Quality of website
Value For Money
Want the Look - www.wantthelook.com
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User Reviews
Customer Service
Quality of website
Value For Money
“want That Look Is Not Need That Look
Hi Ladies, Were Just Popping over to let everyone know that Need That look is not connected to Want that Look, Want That Look are a cosmetics company based abroad, We are UK Fashion company called Need That Look please don't mistake there reviews for ours Search review Centre for Needthatlook for our 5 Star Reviews! xx
Customer Service
Quality of website
Value For Money
Want That Look Is Not Need That Look .com
Hi Ladies, Were Just Popping over to let everyone know that Need That look is not connected to Want that Look, Want That Look are a cosmetics company based abroad, We are UK Fashion company called Need That Look please don't mistake there reviews for ours Search review Centre for Needthatlook for our 5 Star Reviews! xx
Customer Service
Quality of website
Worst Customer Service
Ordered a dress month ago. They said 7-10 business days! Customer service said they don't control shipping! Then don't lie about shipping times!! Never again will I order from this site!
Customer Service
Have Not Received My Item !
I've purchased a dress over a month and a half ago for a wedding coming up in Dec. 12 meaning 2 months after the purchase and have not received anything, also tried calling and they won't pick up! Pretty sure I am gonna have to now go somewhere and purchase another dress.. VERY DESSAPOINTED
I Ordered 2 Items And Have Not Been Delivered.
I ordered 2 items and have not been delivered.
I keep getting the run around!! They have been telling me that my item will ship within the week or next and have to receive the item!
Customer Service
Quality of website
Value For Money
Terrible Customer Service!!!
My order didn't arrive. Was told to contact delivery company. They seriously couldn't care less. Got my money and that's all that matters! Having to use my mobile during break times at work to be left on hold at delivery company. Don't waste your money or time with Want the look........whatever look you do want, you certainly won't get from here!!!!!
Customer Service
Quality of website
Value For Money
Do Not Order From This Company
Pretty much the same story as many others. Ordered goods only to be fobbed of with waiting for stock. Eventually cancelled and requested a refund to be told I had to wait 30 days. This has come and gone and no refund or explanation when I contact them via email.
Dont Order
bought two items. they arrives but were small sized so returned via royal mail and obtained proof pf reciept. company said not revieved item back and wont refund me or respond to emails. lost moneh now. dont order from them terrible company
Avoid At All Costs
dispicable company i ordered a product from this company after waiting for over the expected delivery i rang wantthelook several times no one answers the phone or emails until you report them to paypal they took my money then said item is out of stock and they would let me know when it comes in same story as many customers have been told i got my money back which im sure was due to the fact i reported them to paypal disgusting customer service i should have been informed it was out of stock befor i paid for the item as one customer said the sell products they havnt got big mistake ordering from this company never ever again beware
I am having the same problem goods ordered and not arrived and sent 10 emails in total and never get a response, i agree avoid at all costs !!!!
Customer Service
Value For Money
Dispicable Company
i ordered a hair product from this so called company they took my money and said it would arrive in five to six days my order never arrived i rang to complain no one ever answered the phone or replied to my emails.i got in touch with paypal to get my money back two minutes later i got an email from want the look telling me the item was out of stock i read the very same thing with other bad reviews from other customers telling them the item was out oof stock and people reporting this company to trading standards.i am also going to report this company to trading standards this company is a shame they sell products they dont have then try to fob you off by saying they will let you know when stock comes in absolute lies.do not buy from this dispicable company rougue traders
Q&A
I purchased a few items on November 29th and have not received them yet. I tried contacting them via email and by calling and have received very little help. I was wondering what the process is to get a refund since I don't know who else to contact? Any help would be great. Thanks!
They can be very slow in despatching items. As said in one of the other reviews, they say they have stock when they don't and it can take a long while to wait for stock to come in. I have always eventually received items I ordered. The best bet, if you paid by PayPal is to get your money back through them. If possible leave negative feedback to help others.