
Usay Compare www.usaycompare.co.uk
Customer Service
Quality of website
Value For Money
Usay Compare www.usaycompare.co.uk
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User Reviews
Customer Service
Value For Money
Great Service And Outcome
Presented with a major proposed premium hike from a provider my family has used for 5 years, Anbaz Buddhan from Usay renewed my four family policies to upgrade the cover (including an improvement in cancer care provision)and find me a 25% reduction in the proposed health insurance renewal. Minimal admin required from me as he did all the form-filling for me to check. Fast turnaround too. Usay compare have responded well in the 5 years I have been using them but this was outstanding. Great stuff, thank you.
Customer Service
Value For Money
Amazing And Professional Service
I replied by email regarding Health Insurance. I had been considering a Health Insurance Policy for some time and replied with a view to checking out just how much it was going to cost.
I had a phone call back very promptly and the gentleman on the other side was polite, informed and friendly. He covered exactly what it was I required and what I could afford. I felt both the possible policies were explained to me well. Although I was happy with his offerings I decided not to buy on the spur of the moment but to sleep on it and see how I felt over the next week.
I was called back and all my further enquiries were answered so I went ahead with my chosen policy.
I have only good things to say about the customer service I received and I am really happy with the policy I have chosen.
Customer Service
Value For Money
Very Professional And Helpful Service
I contacted Usay on a whim as had been thinking about taking out private health insurance for some time. I was pleasantly surprised by the lack of 'hard sell' and the personal recommendation of my agent. The procedure was comparatively painless and I appreciated the free month to start with. My agent gave me a follow-up call as promised and all was in order. A nice change to find a company with courtesy and professionalism.
Customer Service
Quality of website
Value For Money
Excellent Service From Usay
The Usay representative was very helpful. He listened, he advised, he offered alternatives. He couldn't have been more thorough. In the end both myself and my wife took out private health policies. My new policy cut in half the monthly payments I had with my old policy.
Highly recommend
Customer Service
Quality of website
Value For Money
Health Insurance Renewal
Excellent service throughout the procedure.
All possible options were explained in detail enabling me to make a very informed decision
on the policy that suited my requirements.
Exceptional Service
The service I received from the person I dealt with was excellent.I would recommend anyone to use your service.
Customer Service
Quality of website
Value For Money
Health Insurance Renewal
When my annual health insurance renewal was due Usay were able to find a new insurer at a lower cost with better cover. The consultant was professional and helpful and made the process of changing provider very easy.
Customer Service
Quality of website
Value For Money
Very Good Experience With the Person I Dealt With,
Very good experience with the person I dealt with, he took us through all the steps. Highly recommended.
Customer Service
Quality of website
Value For Money
Great Service
I was referred to Usaycompare by a colleague for medical insurance and Usay gave me excellent service setting this up - prompt, detailed and impartial. So good in fact that I also looked at Life Insurance through and the experience was similarly excellent. I wouldn't hesitate to recommend Usay for medical and life arrangements.
Customer Service
Value For Money
Comfort Of Advise From A Friend Within The Profession
In brief the best part for me was the care, patience and understanding given when trying to find the best advisory action for your interest and the representative I was allocated to, could resonate with my lifestyle and give personal experience which makes the advise more trusting and personable. It was not simply facts show this is best for you, it was
'these are options and this is what I believe is best from this past experience or previous reviews and feedback, let me break it down for you and anything you would like to know, I can explain further',
does'nt get better than that so I highly recommend, even if you are just in a 10% consideration, worst you will get is a respectable, professional and friendly conversation with the option of polite follow ups. Lastly I spend hours searching but always miss something I would have loved to know, but by time I make the choice I missed it, U say eliminate that by highlighting every option which is and for me was a great fit to what I was after and yes it was an option I did, and would have missed.
Thank you, especially to the representative, look forward to the follow up chat.
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