Stead & Simpson - www.steadandsimpson.com

Stead & Simpson - www.steadandsimpson.com

User reviews
4.6

Customer Service

4.8

Quality of website

4.7

Value For Money

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Stead & Simpson - www.steadandsimpson.com

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Stead & Simpson - www.steadandsimpson.com
4.54 54 user reviews
585%
42%
34%
20%
19%
4.6

Customer Service

4.8

Quality of website

4.7

Value For Money

User Reviews

angleseymeg
5

Customer Service

5

Quality of website

5

Value For Money

Highly Satisfied

I have made several purchases from Stead and Simpson in store and online...I have been highly satisfied with products and service from both..Keep up the good work....I would recommend this firm to anyone

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Fit For A King.

I first stumbled upon Stead and Simpson website by sheer chance. I must admit to being somewhat dubious when I made my first purchase of a pair of Slip-On Casual shoes,because the price seemed so low when compared to High Street prices. Since then,I have purchased several pairs of shoes (as has my wife),and have never been less than completely satisfied in every respect. Full marks to you Stead and Simpson!!!!!!

routv
5

Quality of website

5

Value For Money

Excellent Site, Fast And Easy. Good Selection Of Shoes/boot

I have purchased on this site before and I must say this company are reliable and their products are EXCELLENT VALUE FOR MONEY.

I highly recommend this company for good value products together with a good selection of sizes and colours etc. You really can't go wrong.

jamie76
5

Quality of website

5

Value For Money

Best Online Shoe Store!

Stead & Simpson is always the first place I look when in need of shoes for the whole family and I mostly never need to look elsewhere.

I find exactly what I want, there's always so much variety and always at amazing prices.

The quality of the shoes is very good and I can't find any fault at all.

The website and checking out system is extremely easy to use with the convenience of paying by Paypal if needed which is always my choice of payment online so it's all very secure, safe and just very easy and effortless from start to finish.

The choice of delivery day that you can choose is a huge convenience and I get updated on my order and delivery status so I can choose exactly when I receive it and I know when to expect my order.

Overall I am extremely happy and satisfied with the service, the website, the delivery options and of course the shoes which are excellent value for the price and that's why I always highly recommend the site to others, and will continue to shop here myself.

As long as Stead & Simpson continues to provide the service and shoes at the standard and prices as they are presently doing then I have no need to shop elsewhere.

A very happy customer!

thelady51
5

Customer Service

5

Quality of website

5

Value For Money

Excellent Service & Prices

Stead & Simpson Website is excellent, easy to navigate and order and pay for goods. The free delivery and returns are also very good. I can always find a shoe or slipper product I want as well.

veryhappylady1
5

Customer Service

5

Quality of website

5

Value For Money

Earth Spirit Sandals

what can i say ordered on wednesday delivered on friday that is the fastest of all deliveries well done brilliant service i wont hesitate

to order from you again and the sandals were perfect thankyou.

1089
5

Quality of website

4

Value For Money

Tired Feet Rescue

sad that only way to get the free step shoes I prefer is on line however they are so comfortable I made the effort. free step need no "running in time" and are comfort from the first day. Stead and Simpson have given us an easy site to use and a very efficient delivery service. Just wish the free step shoes were a little cheaper as I wear them for a lot of walking in my work.

Guest
5

Quality of website

5

Value For Money

Online Purchase.

Very quick and easy to order website, and very good value for money.

wonderqirls

Treated Badly In Hythe Shop

Asked for 2pairs of shoes to be paired off so i could try them on, no smile etc. From the cashier. Having got them i tried them on, one pair had a slight fault but they were comfy. I took them to the counter and asked if a small discount could be done for the fault, she didnt look at me just gruffly said no. I asked if they had another pair she snapped'no' so i decided to have them anyway. Having paid she then crammed both pairs in a small bag.(frightened the shoes would get scuffed and ruined before i could wear them)i asked if i could have either a bigger bag or another small one. She gruffly said no. I asked what she would do if someone got multiple pairs and she shirtily snapped id give a bigger bag. I couldnt understand why she was being so nasty. I had been warned about the hythe shop being off with there customers but having never had trouble in the stores before i didnt think anything of it. I WILL NOT BE USING THE SHOP AGAIN. i do feel some customer service training is needed here as for treating customers in this manner a reminder that without us they have no jobs.not a good experience at all. Cashier AF should be ashamed of youself.

Bought 10270080 and 10266080

1
SZCustomerService

Good Morning,

We are sorry to hear of your experience shopping with us.

Could you please email your contact details to [email protected] so we can look into this further.

Kindest Regards

Stead & Simpson Online Customer Services

wiganwoman
5

Customer Service

5

Quality of website

5

Value For Money

Very Happy Customer

I bought a pair of Lilley and Skinner shoes on holiday in wales, they were so comfortable. I searched and searched for more and found them on this website. The site was easy to navigate, ordering was easy and the shoes arrived in 3 days (standard delivery). Excellent service and great quality shoes, I am so pleased I've just ordered more. Just one criticism, I can't find the heel height on the shoe description ( I can only wear up to 2 1/2 inch)

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