DMS Energy Solutions www.dmsenergysolutions.co.uk

Easy to do business with. The person I dealt with was very helpful and quick to respond to questions etc. The installers done a great job and left the place clean & tidy. Thanks

Warning light showing on control panel. Engineer talked me through repair procedure. Pressure fixed and system working. The fault was worrying but engineer quickly reassured me . Great service . Only minutes between first call and completed repair

Service was absolutely fantastic, l can’t thank the boys who came out enough.

Great service, quick install great team

Nothing a issue and I have heating again-:-)

Thanks guys

had air source pumps fitted 8 times they come back to fix then discover flow and return pipes have been put in the wrong way which meant the units would not heat up properly well after 8 months it got fixed but the md  would not give us any compensation for all the extra electric it used which cost me £2000.00 he has also blocked my phone and e mail so i cannot contact his firm he has broken his contract with me so now i have to take him to court please do not do business with this firm they are the worst there is

We have regretted using them for cavity wall installations and despite numerous emails/calls, they have still not fixed the issues they caused by trying to find out where the beads were continually escaping from our house. No survey was carried out on the property and on installation day, they turned up 2.5 hours late, asked to use our electrical extension lead and connected to our electricity (never asked if our equipment was safe to use). They then said they didn’t have enough material to do the job and would return the following day. Arrangements were made with work for a days leave and waited in all next day...never showed up & when DMS were contacted, they said the fitter shouldn’t have told us that as they are not in charge of timetable! Eventually got it done, however they missed a large hole and had to return.....then the mess started from October till the end of January. Our property was covered in beads continually coming out of the building. DMS did come on numerous occasions (not always at arranged times) to try to establish the leak, they topped up the beading and again it came back out. They changed the air bricks to smaller ones & now we have gaps in brickwork, to which one fitter said was too poor quality to leave, yet they haven’t been back to fix, despite emailing and verbally saying they would. They have now said the beading is escaping from our gas meter box and should have been picked up gas company, despite the meter box being installed over 20 years ago. They stuck silicone on the box 2 weeks ago and said they would return the next day to rectify the issues, yet they have never shown up nor acknowledged emails asking what is happening. CIGA have been notified asking that they don’t issue a certificate yet. Our advice to you if you are considering using them is don’t, get someone who rates customer service and can carry our work competently and does not require you to waste days off work when they don’t turn up despite arranging to. Pictures can be supplied to verify this review.

I would not hesitate to recommend DMS Installations. Having just moved into a new home, the first thing on our list was to insulate the loft and sub-floor plus to provide better access to the loft space.

DMS were superb from the outset, a quick no-nonsense quote was obtained from Patrick, who used our online Home Report to get all the facts he needed. That meant we had a quote and an installation date straight away, no messing.

When the installation team arrived, we were very impressed by their efficiency and friendliness. They did a great job and I am very impressed by the new ladder into an easily usable space. It was a big job, I am amazed they did it in a single day to to such a high standard and with a smile throughout.

Electrician finished the job by moving the light to make way for the new hatch. Once again, very professional, friendly and a great job.

We have already turned our boiler down by about 25% and it is lovely and toasty!

A new system had to be installed while we were away from the property so everything had to be done 'remotely'.

Overall everything good and a nice and efficient new system. Particularly we must say that it looks very good - the heating unit in the cupboard looks very neat and well organised. The flat was left in excellent condition – very clean, neat and tidy. Very professional indeed.

I was promised a free service after 1 year if I wrote a good review for DMS. I've been trying to contact the company regarding this service but have been ignored for over a month.

Beware anything these guys promise you.

Excellent service by both staff. Despite ferries and a few hiccups delighted at service and due to unforeseen leak almost immediate response. Back office support brill and thoroughly delighted with cost and customer service. Definitely recommend to any other Worchester Bosch oil boiler purchasers in Argyll. Straight forward no nonsence service and DMS DELIVERED !