Job Centre Offices
Job Centre Offices
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.
User Reviews
Not Fit For Purpose
I have been trying to get an appointment for over 3 weeks by using the call centre number as this is the only way you can contact them.
Once you contact the call centre they then send a message to the job centre, the job centre is then supposed to call you to arrange an appointment or anything else you may need.
I have now called the call centre approximately 20+ times over the last 3 weeks to send messages to ashford job centre.
They have NEVER called me ?
I am still trying to get them to call me every day using the same system. I would go to the job centre if I could drive , but I cannot drive at the moment because of an operation.
Even if I go further and complain they don’t have to reply for 15 days.
The whole system is not fit for purpose and rather than help people all it does is cause upset and anxiety.
Waste Of Space
Never get back to you. Awful communication! Never see the same person twice! No help at all with getting a job! Telephone appointments often dont happen because they dont call at appointment times then they mark you down as NOT ATTENDED! Absolute shambles of a system! The list goes on and on! They dont ever let you know when your money has stopped! The staff just dont seem to care and have NO regard for people with anxiety or mental health problems! If you can somehow get by without using this awful system PLEASE DO!
Absolute Shambles
Nobody knows what they are doing, its just one big disorganised mess which is pretty much the case with all of the public sector.
Do not even bother unless you really have to!
No Help Whatsoever!
Completely inept, the staff at my local job centre offer no proper help or guidance to assist you to find employment. They seem intent on checking your 'job search' booklet with a fine toothcomb & basically seem to treat everybody who walks in as a habitual liar & scrounger!.
STOP PICKING ON THOSE OF US WHO DESPERATELY WANT TO WORK & PAY OUR WAY!!.
Woman who works on reception desk has a terrible attitude, looking down her nose at jobseekers like me as if we're something she just stepped in. Hmmmmmm, lets compare educational qualifications, knowledge, intellect, experience, practical & mental skills, keyboarding speed & arithmetical abilities & find out who should REALLY have the right to look at the other like a piece of dirt, shall we?!!!!.
Hello Millerk. I completely sympathise with your situation. I too have worked most of my adult life - 22 of the last 24 years - paid tax & N.I. & am fed up of decent people like us being tarred with the same brush as the scroungers. I would work tomorrow if offered something half decent. Surely its in the job centre staff's interest to get us all back into jobs asap yet they do nothing to properly help. If I were you I'd grit my teeth & continue the JSA claim. Although it isn't much, its at least something & you have earned the right to it.
Best of luck to you, I wish you well.
I can only agree with your comment. Yesterday was my first visit at the job centre, since I've moved to the UK more than 15 years ago. I am originally from France. I have a degree, have always worked, never claimed anything, paid my taxes, and as I was a high earner (until the company I worked for, shut down, making us all redundant in the process) the amount of taxes I paid in was a considerable amount each year. Yet, on my first visit, I was made to feel like a total loser, was accused of lying just because I genuinely had no idea how this process works. To make matters worse, I was sent a letter from JSA to confirm my job seekers allowance, but it turns out this was sent to me in error. Is this my fault? I don't think so. Their incompetence should not be considered as an error of mine.
This whole situation made my blood boil and to be frank, it leaves me with no desire to pursue the JSA - it's peanuts anyway as who can live on such pittance you wonder? That said, I shall make my utmost effort to ensure I get something from them, for all the years I worked, contributed towards this country, and just out of principle.
I am still fuming, and can only hope I'll find a job soon - I really want to get out of this dark abyss which is after all, no fault of mine.
Cambridge Job Centre Receptionist
Cambridge Branch
The receptionist staff are a complete waste of time.
The 0845 team provides you with the information needed and what you should do. The Cambridge branch then say that the information is incorrect and that is not how things are done. So they point to the phones on the wall to speak to somebody about it. These are the same people who they just said don't know what they are talking about!
Even Worse Is Their Online Offering
Their online system (now replaced by the 'Government Gateway') is even more depressing... I've applied for many jobs that I'm fully qualified for, and never had a single word of reply from any of them. I guess that's down to the recruiters (whether that's agencies or the end companies themselves) but it appears to be a complete waste of resources and job seekers' time.
I've found the staff that I've actually seen there fairly helpful and willing to help (even though they have little scope) but really they're just there to tick boxes. What DOES annoy me is that they are very strict about missing appointments (for any reason) but I've often turned and found the person I'm booked in to see ISN'T THERE!
Not Fit For Purpose - The Ultimate Understatement
Jobcentre plus is a 100% not fit for purpose extravaganza of the worst kind of possible poor service and maladministration.
Moreover its hidden but deliberate strategy is to target the weak and vulnerable for 'sanction' in contravention of human rights.
Instead of helping those who need assistance (its alleged purpose) as a public service , there 'for' the public, it instead actively seeks to cause as much pain and frustration as possible, as if commissioned by Lucifer himself.
Staffed by some of the most supercilious, incompetent, insecure, power tripping little insignificant worms, sniveling little maggots of the 'civil' service, it bears no relation to anyone remotely experienced in recruitment.
By working against the public interest in such a wholesale way they destroy community and perpetuate crime and desperation, promoting depression and helplessness.
And the thing is, the ultimate insult, these staff idiots are so deluded they actually think they are doing something useful, which in itself is the pinnacle of patronising.
The very shame of these losers tarnishes any concept of common decency.
agreed wholeheartedly, backed up by a complaints dept called the independent case examiner who can take up to a year to investigate the complaint and still call it done in a reasonable time!
The 'wonderful' Job Centre Plus
Since signing on last October I found it a 'wonderful' experience at the Job Centre Plus and look forward to my fortnightly visits - NOT!!!
Initially when first signing on, there was an issue with my Job Seeker Allowance payments. As I was never told by my advisor about this on my visits, when I didn't receive payment into my bank account 2 weeks after my first visit I called their head office where I was informed that I hadn't made enough national insurance contributions. I have been working since I was 17 years old (34 years old now) and since late last year this is the longest period I have ever been unemployed. When I was working, I had plenty tax and NI 'contributions' taken from my pay before I'd even received my pay slip. So on my next visit to the Job Centre I demanded to know exactly what the problem was, where they explained that I needed to send my 2 P60 forms to the Job Centre Plus Head Office, as there were issues regarding those 2 tax years(2008-09 & 2009-10). So I posted my original P60 forms to their JCP Head Office in Glasgow by 2nd class recorded delivery as requested, which were then delivered and signed for 2 days later (11 Nov 2011). Some time after I was called by a guy from their Glasgow Head Office handling my file confirming I am indeed entitled to Job Seekers Allowance and the back logged payments will be due in my account within a few days. Great!!
As the issue of my JSA payments was now resolved I was expecting my original P60 forms to be returned back to me. January this year, I called the Glasgow Head Office again to find out. Only to be told by the same guy handling my file that he had never received my P60 forms sent. Turns out he used an in-house HMRC database to check my 'contributions' using my NI number. So it wasn't even required for me to send my P60s in the first place!!
I am hopeful I will be successful in securing a permanent job soon and when I do, I hope I NEVER have to deal with the 'wonderful' Job Centre Plus again! That place and the people that work in it are a waste of resources and thought!! And I'll take great pleasure in raising a major complaint. As my P60s I can never get re-issued and if the HMRC were to ever contact me asking me to provide these forms. They are not going to accept photocopies. Plus its worrying to know that someone signed for it, but was never sent to the person handling my file. For all I know someone could be using my NI number, my name and address(from my original payslips, some of which I had also sent)fraudulently.
The Jobcentre Is The Worst Place I Have Ever Been
The jobcentre is the worst place I have ever been to the staff treat you terribly I have recently made several complaints about the customer service they gave me I went through there complaints procedure and it is now in the hands of the independent case examiner I hope they sort the complaint out for me the jobcentre is useless and so is the staff they employe as well.
I Have Just Got A Job After Three Years In Cambrid
I have just got a job after three years in Cambridge i live away from Cambridge so i needed some help with travel or the back to work grant that i thought i would be entitled to,but as my partner signs on for the two of us i am am not eligable and they wouldnt even discuss it with me only talk to him .
They said they couldnt help me at all and that i would have to apply for a loan which takes about two weeks to process,do the government want us to work?
Job Centre Plus Vacancies
http://www.jobcentrejobvacancies.org.uk/Job-Centre-Plus-Vacancies.html
Most countries in Europe have been struggling with unemployment and getting suitable job opportunities for the unemployed. The public service employment services were seeking to improve the chances of low income and unemployed people to get suitable placement in the yester years. The public employment agencies came together with benefits agency to form what is now called job centre plus. This is a service that is funded by the government and is offered free of charge to persons who have been through a rough patch such as low income or loss of employment as well as unemployed people. The aim of Job centre plus is to bridge the gap between the labour market and the employers to create an easier process for people to access opportunities.
The Job centre plus not only provides employment opportunities and benefits but also gives the unemployed people other services such as CV writing. They also guide job seekers on how to access unemployment benefits and advice them on which ones they qualify for. This goes a long way in ensuring that the lives of people who are unemployed are much more fulfilling as the process of looking for a job can be really draining. Employers are able to access the job seekers through the job centre plus online websites where they can upload the jobs that are available to the market.
There has been a lot of challenges for the Job centre plus as most employers do not consider government employment agencies as a good source of the cream in the market. Thus it is very difficult to penetrate the labor market as a government agency, all the same they have managed to secure jobs for a lot of people and the model remains enviable in the whole of Europe and other countries. The advantage of Job centre plus is that people who have put a lot of effort into looking for job opportunities are able eligible for benefits that enable them meet certain obligations that they have as well as just making life bearable as job hunting can be a very discouraging process.
You can contact job centre plus for a variety of reasons ranging from benefits to loans and grants and primarily anything to do with unemployment benefits in the UK.If you are incapacitated due to an accident or illness and are unable to get a source of income, then job centre plus will be able to assist you by providing the benefits available to your specific needs.
This is a win win situation as the government through the job centre plus strives to reduce the level of unemployment. Assisting individuals in job searching goes a long way in ensuring that the demands of the labour market are met and that there are no vacancies left unfilled. Traditionally they have been known to give jobs to the employed, now the focus is on the unemployed. Anyone can be able to apply for a job through job centre plus either online or calling.
Job Centre Plus Vacancies
http://www.jobcentrejobvacancies.org.uk/Job-Centre-Plus-Vacancies.html
Most countries in Europe have been struggling with unemployment and getting suitable job opportunities for the unemployed. The public service employment services were seeking to improve the chances of low income and unemployed people to get suitable placement in the yester years. The public employment agencies came together with benefits agency to form what is now called job centre plus. This is a service that is funded by the government and is offered free of charge to persons who have been through a rough patch such as low income or loss of employment as well as unemployed people. The aim of Job centre plus is to bridge the gap between the labour market and the employers to create an easier process for people to access opportunities.
The Job centre plus not only provides employment opportunities and benefits but also gives the unemployed people other services such as CV writing. They also guide job seekers on how to access unemployment benefits and advice them on which ones they qualify for. This goes a long way in ensuring that the lives of people who are unemployed are much more fulfilling as the process of looking for a job can be really draining. Employers are able to access the job seekers through the job centre plus online websites where they can upload the jobs that are available to the market.
There has been a lot of challenges for the Job centre plus as most employers do not consider government employment agencies as a good source of the cream in the market. Thus it is very difficult to penetrate the labor market as a government agency, all the same they have managed to secure jobs for a lot of people and the model remains enviable in the whole of Europe and other countries. The advantage of Job centre plus is that people who have put a lot of effort into looking for job opportunities are able eligible for benefits that enable them meet certain obligations that they have as well as just making life bearable as job hunting can be a very discouraging process.
You can contact job centre plus for a variety of reasons ranging from benefits to loans and grants and primarily anything to do with unemployment benefits in the UK.If you are incapacitated due to an accident or illness and are unable to get a source of income, then job centre plus will be able to assist you by providing the benefits available to your specific needs.
This is a win win situation as the government through the job centre plus strives to reduce the level of unemployment. Assisting individuals in job searching goes a long way in ensuring that the demands of the labour market are met and that there are no vacancies left unfilled. Traditionally they have been known to give jobs to the employed, now the focus is on the unemployed. Anyone can be able to apply for a job through job centre plus either online or calling.
Q&A
There are no questions yet.