Sliver By Mail www.silver.uk.com

Sliver By Mail www.silver.uk.com

User reviews
2.5

Customer Service

3.6

Quality of website

2.4

Value For Money

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Sliver By Mail www.silver.uk.com

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Sliver By Mail www.silver.uk.com
2.44 9 user reviews
533%
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211%
156%
2.5

Customer Service

3.6

Quality of website

2.4

Value For Money

User Reviews

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Fab

I've just found this site;) amazing have bought a lovely bangle 2 rings and 1 for my daughter so impressed with the quality the way it's presented arrived quickly. I had to send 1 bangle back only because it didn't fit no problem with refund and was done efficiently and quick. Will be ordering lots more from this site love it! Take a look 

Hay1239
1

Customer Service

3

Quality of website

1

Value For Money

Poor Quality

Treated my wife to a new ring ,after a couple of days turned green got in touch with customer service they blamed the oil on my wifes skin its funny all of her other rings are OK .avoid this company it sells cheap goods

Many1234
1

Customer Service

2

Quality of website

1

Value For Money

Poor After Sales Service

Item purchased broke twice within a few months. Despite complying with their procedures, they refused to offer any satisfactory response. Will not use again. Shame as their products appear nice in brochure!

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Excellent Service

ordered necklace, paid for standard delivery and it was delivered next day, less than 24 hours after i had ordered it. Quality of it feels good and is very pretty. Arrived in good packaging with a little complementary chocolate too, that has definitely won me over.

chills
1

Customer Service

3

Quality of website

2

Value For Money

Poor Customer Service

Really didn't like dealing with this company at all, they came across as arrogant and weren't interested in customer satisfaction or care. I would never order from them again. Thankfully I found better items for less money elsewhere!!

spmansfield
1

Customer Service

1

Value For Money

Bunny Studs

Bought these for our 8 year old daughter for Christmas, she can only wear stirling silver but they have tarnished terribly, the member of staff really didn't care and no offer of a replacement even though they only cost £9. Accused her of hair spray and everything else under the sun as causing the damage.

beechgroveterrace
1

Customer Service

3

Quality of website

1

Value For Money

Customer Is Never Right!

Bought bangle for mother in law for Xmas. After wearing once, the bangle clasp ceased to function. Returned for repair only to be told that she had caused the damage herself and to repair it would cost £15. I was left feeling like a liar, and because I had purchased it as a gift felt I had to succumb and pay to get it repaired. I will never use this company again - the product quality is highly suspect given our experience, and customer service appalling. Buyer beware!

lori22
3

Quality of website

1

Value For Money

I Requested Next Day Delivery To My Office. This D

I requested next day delivery to my office. This didnt arrive. When I queried this they confirmed I never completed the delivery address correctly. I sent them a copy of my confirmation e-mail showing them the full delivery address. They would not accept this was their error and would not refund the delivery charge. Poor customer service. I have sent the item back and will not be shopping with them again

Guest
5

Customer Service

5

Quality of website

5

Value For Money

I Have Been Buying My Silver Jewellery From Silver

I have been buying my silver jewellery from Silver by Mail for the last 5 years. Quite simply they are the best there is for quality, price and service when buying designer silver and I have recommended them many times.

They have a massive collection of designer silver that offers far more choice than anyone else and prices are also usually far cheaper.

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