Bio Technique Avance www.centre-biotechnique-avance.com

This company sells defeated equipment and doesn’t honor the warranty. They don't communicate most of the time. The equipment is junk and not as described. A $1000 down the drain.

My story!!!

I finally received the letter! And I’m a little disappointed.

1. The letter stated I’m not eligible for a refund because the device was purchased OVER 6 months ago. That is not true.

My purchase date was February 7th, 2022. It’s official 6 months today. All the emails I have shows i’ve been working on this before six months. I can print every email off. You have emails as well.

2. I did everything I was supposed to do, as far as making contact about the device on May 4th 2022 and returning the equipment around May 10th or so.

3. This company is lacking communication, I asked for updates in May and a refund in June. I was told a refund form will be mailed to me. That took forever to get to me by mail. It Mysteriously couldn’t be found when I return the form by mail.

4. With the lack of communication, why would I want another device from this company ? I honestly feel like this company dropped the ball all the way around.

5. I’ve been working on a refund for 2/3 months with no luck. I contacted the eBay seller which is The same company I’ve email the company directly and keep getting the runaround.

6. I’m a small business owner and every dollar counts., especially in a pandemic.

7. I plan on seeking legal action. My order states, I have a one year warranty. I should get to decide if I want a refund or exchange since I met the dead line. The order date states February 7th, 2022.

8. I really would like a refund. I do not want another device. I don’t want original device back because it does not work effectively. I would never sell a defected device to anyone.

I initially purchased a laser machine from this company and have had NOTHING but trouble and terrible customer service. For the past 2 years, they have sent me numerous different machines and kept insisting they never have this problem. I am a small female owned company and I can't afford another laser machine and have had no resolution from this company. I would not recommend anyone purchase from this company!

Returned unit that would not even turn on in Octobe and still haven't received refund. Cannot get response now after months of runaround.

I recently wanted to buy the machine DM-9050ADX of BIOTECHNIQUE AVANCE but I can not find positive comments. I got to look closely at two of its machines include the DM-9050ADX and really they do not work for this purpose

It has no power or machine components similar to the beauty salon

if you have any comments or experience diferent to mine please comment on this review

I recently purchased a laser machine from this company. I want you to know you have an exceptional employee, in your sales division. Her calm, patient manner was a great help to me when my frustration was at an all-time high. I had been indecisive if I should spend such a large amount of money on a product that I knew nothing about and with a company that was out of the country. Her knowledge of the machines made me feel comfortable and confident in making this purchase. She was very courteous and friendly. I look forward to making future purchases for products with this company and I will also refer all of my friends that are interested in purchasing a laser machine as well. I can't wait to receive my machine!!

The heat is so intense that it melted the gun and the seller communication is impossible not recommend

This IPL is a scam (IPL850) as is the carbon dye. Even though it is supposed to remove hair by using the machine every few weeks, I used it daily for a month. It did not kill one hair. The dye did NOT help. Also tried to remove an old tattoo in dark ink. NOTHING happened. Anyone thinking of buying from Advan- Biotechniques, or whatever name they are currently using should check the history of this company. I do not know why they have no negative responses on EBay, but I cannot find any positive remarks from anyone not on EBay.

I have to say that this "company" is a big scam, The laser is a simple empty box wit a laser burner, nothing near to a medical instrument. The only thing that you can eliminate with this is the health of your skin.

I don't know how this people are not in jail.

I purchased my laser machine (LD40K) in September 2008. The machine does not perform as they claim. I have had laser treatment done at a salon, so I know how it's supposed to work. Their machine does not singe the hairs at all. It took them at least 2 months to ship the unit to me which I promptly returned at my expense. They claim to give a refund within 30 days. This did not happen after numerous e-mails. I had to get Mastercard involved to receive my full refund 2 months after returning the unit. They want to make you jump through a bunch of hoops to return the unit, like obtain a return authorization number from them, purchase a new shipping box and fill, etc. I obtained the authorization number but returned the unit in the original packaging. Their website appears professional but it is not. I am very disappointed.

I almost bought one of their 'lasers'... but when I realised they asked me to transfer money to Texas via transunion (even if the reseller was supposed to be a Canadian company) I thought that might be a risky... I tried to find reviews about their laser technology somewhere but on every site I visited, nothing... They claim to have all the best settings but where that comes from for 1000-5000$??? It was actually too good to be true I guess; Let's pay an esthetician... Because we wont have this technology at a cheap cost today... Thank god I found these reviews soon enough!