Yell.com 118 247

Remember ringing these as I needed a number of a business I urgently had to contact, call handler was rather impertinent, didn't listen properly to my request, and hung up on me. For the extortionate rates they were charging for their "service" this is wholly unacceptable, to say I was dissatisfied is an understatement.

I have just found out these COW BOYS have charged my Mother £78 for x7 phone calls in which she was given x7 WRONG NUMBERS.

The level of incompetence is astounding and would not recommend these IDIOTS to anyone at all.

I have had to give 1 Star because it would not let me give 0.

On Monday 7th May 2018, sometime between 3 and 4pm, Yell.com gave my unlisted (ex-directory) number to a relative stranger. Mind numbing stupidity.

Don't use gave me a wrong number and despite requesting refund nothing yet and no call back to discuss my complaint

I can't believe in my moment of panic I used 118 247 for a number, Big Mistake as I got hacked and for that number it cost me £24.49. They then had the cheek to phone me back and it ended up costing me more money. Yeh ok you could say that was stupid of me but I have MS secondary aggressive and just don't function like I used to, So hope they get what is coming to them and I hope it hurts.

I phoned them as I needed the number of the theatre I was going to when I was out. They charged me £5.86p for the call and NEVER gave me any phone number, and just hung up. So I rang back to get the number and complain. I was charged £8.40p for getting the phone number, but couldn't get someone to answer for my complaint. So I rang one last time to complain and you guessed it they charged me a fortune again,£8.97p just for ringing to complain. I also got nowhere with my complaint, and to add insult to injury had to top up my phone with extra money as I had by then been charged so much cash, the credit on my phone had run out.

never contact this company, they are the most appalling, cheating filth of a company who take people's hard earned money for just giving them a number. Their useless operators keep you on the phone for as long as possible and then you are charged £50+ for absolutely nothing. No wonder they are owned by the same useless people who ran Yellow Pages.

Called this directory for a number, was put on hold whilst the advisor looked up the number. Was told it's £1.00 per minute so how does an 8 minute 11 second call cost £36.

DO NOT CALL THIS NUMBER!!!

upon requesting a simple answer I was charged for a two minute call at great expense only for the operator to ask how are you spelling west!! I gave up and will google the number in future as call was very frustrating and my money wasted,if I could rate as minus I would

I used 118 247 to find the number of a recovery service as my car had broken down late at night with myself and children. Instead of supplyjnhmd with the number the guy on the phone (who I could barely understand) kept asking me loads of questions as to where I was. After asking him 3 time to just tell me the number I told him to stop asking me questions and answer my initial request. His answer was to hang up. Marvellous 118 247! What an absolute rubbish service and very expensive too. Never again shall I use their service.