Everyone.net www.everyone.net

Hi to all, every year I pay to Everyone to keep activated my dcemail account. Now my account is blocked a few weeks ago. It has been unsuccessful to reach Everyone.net to make the payments, giving my alternate mail (due that it is blocked apparently for payments) or giving also my WhatsApp. Can you help me please with this sad issue for me ?? Thanks a lot in advance!!

I have received no mails for over a week now. I can not reach them. Nor by (another) mail nor by phone. Terrible company grrrrrr

I have had service since 2005. The company was recently sold and I am currently locked out of my control portal. Support has disappeared. They do not answer the phones nor do they acknowledge any emails.

I have been a customer for years and it was fine until it was recently bought out by another company. A week ago my email archives just vanished. I tried to contact customer support but the number I found doesn't work (probably because I'm located outside the US). I emailed them and have received no response whatsoever, not even an automated "we have received your enquiry and are looking into it". At this point I suppose I will just have to accept that my stuff will not be restored and find a new webmail service.

Everyone arranged for hosting and mail management to be taken over by Hostopia and Deluxe.com this year. They said there would be no disruption in service while the transfer to Hostopia's "better" servers was happening. Well, that is patently untrue.

I cannot access my email at all and support does not respond. I am stuck in a loop of "contact Deluxe if you cannot login", but Deluxe has not given me the new email & login they are supposed to assign. Without that I cannot contact them for help. None of the email addresses or passwords on my account are working.

For the most part, Everyone.net had reasonable customer service (all by email), but their own attempt to upgrade to a new platform was laughable. And occasionally I had problems due to my domain lapsing, so email was inaccessible. I put up with it, but this is really the last straw. I have the horrible feeling that years worth of personal and business related mail has been lost. At the very least if you cannot provide the service, give us our money back!

Everyone.net gave great service for almost 20 years. Now, in 2023, they joined up with another service. I could access my email from with through their new access page with my normal password. When I got home I tried to access my account with the same password. Couldn’t get in.

I’ve used the form on their site to get help in getting back into my account without any response.

Spent 5 hours on hold on their help line over the course of a few days.

They are completely non-responsive.

Before the transition to their new servers and software occurred they said that there would be no loss of service once the transition started. If I knew that I’d lose all access to my email account, I’d have sei up a POP3 and saved all of my emails to my computer.

I have paid for email service and server storage with everyone.net for years. Until their January 2022 purchase by another company I would have given this company a decent rating, estimating that a rating of 4/5 would be reasonable. However, I recently discovered that over a decade’s worth of emails (archived and stored across several folders) in several different email accounts as well as years worth of work was gone overnight when they reconfigured their servers. I lost 99% of well over a decade’s worth of data that I paid to store on their server(s) because it would, presumably, be secured and backed up.

Customer service? There is functionally none. I have spent hours on hold listening to music waiting for my calls to be taken without success. I've submitted a help ticket without anything in rerurn other than an autimated message.

Bottom line: Use at your own risk, and if you wake up some day to find all the electronic data you needed to run your business or personal life, don't be surprised or say you wern't warned.

I've been a customer for more than a decade. The quality has been going downhill for quite some time. If I had a nickel for every time I got the error "Last action failed, logout and login and try again", I could probably buy the company.

It's Slow. It has a 2-hour login timeout that you can't change. Simple actions (like deleting an email) fail all the time (see error message above).

Support is a joke. Phone support is simply not available, and email support takes days.

Even the sales support is poor. I had one email that had an expired credit card, and they unceremoniously cancelled my service. What was worse is that the URL I got for updating my payment info DIDN'T WORK. So my email was unreachable for two or three days.

The only reason this review is 2 stars and not just 1 is that the spam filter is not too bad.

I had the free reaganemail.com for years. Reaganemail.com said that they were discontinuing the free service. So, in order to have access to your email account, you had to go thru everyone.net. I tried calling everyone.net and no one answers. The computer will tell you that the ext 123... is no longer valid or in use, I tried using their website internal email and all you get is some kind of scprit and the email is not sent. I've been charged $39.54 for a yearly subscription and can't access my account. Next stop attorney General, then BBB. everyone.net has 5 complaints on BBB website so far.

everyone.net fits the ideal description of a boiler room operation.

I currently use Everyone.net for email hosting and to be honest I think they need to review & revamp their entire email page, the drop down boxes etc as it seriously outdated & deffinetly not with the times examples below:-

Yes you have a spam folder where all spam that achieves a certain rating goes but have you tried to add any of those spam emails to a blocked list??

In order to block an email address you are forced into a very long winded and time consuming approach to achieve this, however I might add that blocking email addresses doesn't seem to quite work.

Ok the method to blocking spam email addresses is as follows, open the options tab in a new browsing tab, click on "Spam Shield Pro", scroll down teh page to blocked senders & there you will find a long rectangualr box where you now specify each & every single email address indvidually, so click block each time & then click save that then takes you to a new window where your setting shave been saved...very time consuming copy and paste effort!

In your inbox is a list of emails from people you have received emails from by clicking on the ones you don't want you now have the option of reporting spam & moving to trash.

They have the option of "Block all senders that are not aprooved senders" BUT it doesn't work as you should only get emails from those email addresses you want to receive emails from.

Simple solution to the problem make a new drop down box tab for "Block Sender" for all the email addresses you don't want to receive emails from, wow look at that one very small effort to block!!!!