The Boathouse, South Queensferry

The Bistro food was overpriced pub fare in a casual atmosphere billed as if it is some fancy restaurant. The owner makes NO apologies for his bad food nor bad service. We went for a family birthday. I would NEVER eat here again or recommend it to anyone.

The view of the bridge is nice but since you can get the aame view elsewhere that is exactly what we will do!

I was stunned by how disappointing I found the Boathouse in Queensferry this week. I have never had such a bad customer experience in my life. The waitress was rude and exceptionally unhelpful and the food was very average and not worth the inflated prices. I suggested we left soon after ordering to which the response was 'fine, but you'll have to pay first'. I have noticed from other customer reviews that I am not the only one to have this experience. I strongly recommend that potential customers visit the other considerably better restaurants in Queensferry (with friendly staff and excellent food). I will not eat in the Boathouse again.

Walked out of Boathouse Restaurant in Queensferry even before seated. Went weekday lunch. After carrying down baby in buggy down all those steps then bumping buggy up steps to door made our own way inside and stood waiting to be seated. No-one else there apart from manager in corner doing paperwork. Plenty tables and space to accommodate us with small baby in buggy. Waitress asked if we wanted a table then pointed to the worst table - beside bar against radiator and TOLD us to put the buggy behind 1 of the chairs. I asked for 1 of the other tables as wanted to have our baby beside us not behind my back and was offered a high chair. I said the baby was too young to sit in highchair and I pointed to 1 of the tables by the window and asked if we could not have 1 of those. I was told "there is no room for us to get past so no", I disagreed and said there would be plenty room and I was told there wasn't. So despite the fact we had made an effort to carry the buggy down to the restaurant, wanted a table to have the baby beside us (not an unreasonable request), there was plenty room to do so (other restaurants with less space between tables have been happy to let us do so) and there was nobody else in, we had no option but to leave. What is more disappointing is that the manager in the corner clearly overheard the discussion and thought it perfectly acceptable to be spoken to so rudely and unfriendly. Or maybe he chose the venue deliberately as access is difficult with those with small children and would minimise families in his restaurant???? Went along to Orocco Pier, received warm welcome there and were told could sit anywhere and no problem to keep buggy beside us!

We took my mother to this restaurant for her 70th birthday with about 25 friends and it was a wonderful experience from start to finish. The staff were extremely attentive from the start, knowledgable regarding the menu and dealt with all requests calmly and promptly. The food was cooked to perfection and there was not a criticism from any of our party. The views are stunning and the location is perfect for a relaxed family outing or intimate get together. Thoroughly recommended!!!

We have visited the Boathouse on a number of occasions. We find the staff dour and not very attentive. This restuarant has one of the best views in South Queensferry but the practice of not allowing two people to take up a four seater table by the window, albeit when tables are free and not booked and the place is not busy seems ridiculous and has sadly put us off returning. This has happened to us twice in the last month and we wonder if it is the owner's policy or just the duty manager's. Perhaps a re-think is in order since the last time we requested such a table the duty manager said she'd already had to refuse two other couples' similar request.

I had a very disappointing meal at the restaurant earlier this week.

My starter of fishcake (yes, one fishcake) with tartar sauce, a huge piece of lemon and a huge lettuce leaf rolled up, tasted burnt and was unpleasant. My main course, after being told that my first choice of swordfish was not available some time after ordering it, was a joke. It is nothing more than a starter on a big plate. 6 small scallops, 3 small potatoes, 1 carrot, 1 small peice of courgette in a light batter and some small runner beans, with another huge piece of lemon. Whilst I have to say that the scallops were cooked very well and tatsed lovely, this definitely should have been a starter and not a main course. Finished off with sticky toffee pudding. Unfortunately there did not appear to be much in the way of 'pudding'. It was a pile of dates in a sticky sauce with some ice cream.

Yes, I should have complained at the time, but this was a business meal I was being treated to and it was me who recommended the restaurant !

It's not often that I leave a restaurant after eating three courses and still feel hungry, and I am not a big eater.

Had a lovely meal at The Boathouse, food excellent, views great was a lovely day. Our only dissapointment was the unfriendly staff who seemed to take a dislike to us as soon as we walked in.We had to ask twice for coffee. They were very "dour" We said this would definately stop us going back which is a real shame as the rest of the day was great!!

Good service, excellent location. The staff are friendly.

Excellent food and prices. The service was very friendly and first class. This was our first visit and will be going back.

We skipped starter to enjoy mains and a sweet. Both ordered steak, one rare, one medium rare and both were cooked to perfection. Large steaks too. Pepper sauce very tasty and nice touch that it was served in separate small jug rather than just poured over to drown the steaks. Vegetables interestingly different. Nice South African Red wine served at perfect temperature. After the plates were cleared that's when the problem started. Waitress suggested 10mins break before sweet which we thought was a good idea too, but 20 mins became 30mins during which time we'd gone off having a sweet, we'd just opt for coffee instead. But still the waitress didn't come back and no-one else came near our table (it was as though they were scared to step on head waitress's toes) so after another 10mins we'd have had enough of being ignored, paid our bill and left. Won't go back, which is a shame because the food was good, just pity about the poor service.