SAFemail www.safe-mail.net

doesn't work

they have been reading emails

stay clear

But not today. Can't get into my email which I have been using to send resumes. Keeping it short as this may not post.

I have been with Safe-mail.net for over 15 years. They have devolved into a completely worthless system. No response to customer service emails and only excuses when the system fails, which is often.

I have been with Safe-mail.net for over ten years. It has de-generated into a completely unreliable service with only excuses for answers. It is a shame

as at one point it was very good. I suggest hushmail.com.

Problems:

1) Bcc field doesn't work for sending Bcc e-mails

2) When sending out test e-mails, my e-mails were never received or were filtered as junk.

3)"Free" 3M storage isn't enough for even one e-mail if it has pictures.

4) Can't view pictures if the e-mails sent to you have pictures. Click on "view HTML" link and nothing happens.

5) When writing customer support, the e-mail bounced back to me because their customer support inbox is FULL!

6) After paying one year's subscription (a mistake), none of these problems were corrected.

I've long had a free Safe-mail address & as far as just straightforward sending & receiving of emails I've had no complaints. Yesterday I left my Safe-mail address on a site where one may request sheet music & was delighted when I received an email from an interested party saying he'd send me the one item of sheet music I'd requested ASAP.

Today I checked my Safe-mail address & learned that the sheet music I'd requested had been "bounced back" as it exceeded my quota, & I was advised to remove some of my old emails. I was surprised as I had next to nothing stored but duly removed what little there was before realizing that the bounced document's size was noted as 3.2 mb & the storage quota for Safe-mail (Free) was 3 mb & my email account couldn't possibly intake the document I wished.

I realize that Safe-mail has premium services available & that the storage limits of each level of service are noted but I never realized that a single document could exceed the allowed quota on the free service. I've just checked the storage quota for an alternate email address I have - also free - & the storage quota is 2 gb. To get that with Safe-mail I'd have to be a Platinum subscriber paying $240/year!

Apart from being browned-off that I was advised to delete old emails when even an empty free Safe-mail account couldn't possibly handle the desired document (I realize it was an auto-generated message), I find it incredible that a single document could "overflow" any email provider free or not. This was the first time I was really counting on my Safe-mail account for something & feel really let down. I've communicated with the party who kindly attempted to send me the document: hopefully he'll be willing to resend to my alternate email address but if he feels enough is enough I really couldn't blame him.

So - if you just want a free email service provider to send & receive straight-forward emails then as disenchanted as I am with Safe-mail I'll still recommend them. But if there's a possibility of your ever being sent even a single document I'd look elsewhere.

Looking for a secure email provider that supports POP3 or IMAP so I can encrypt my own messages with PGP. But after MULTIPLE attempts to configure my mail client, I get one of two errors every time I try to send a message. Their server responds with either error 550 Mail relay is not supported, or "Sorry, sending messages via this server is available for Premium accounts only.

Safe-Mail's website clearly states the POP3, IMAP and SMTP are supported on their free service. Multiple emails to their support address have been totally ignored.

If you just want to use their website to send and receive messages, then it should fit your needs. But, if you want to ensure your emails are secure, forget about Safe-mail and find another service.

As others have stated, the system regularly is down. One of my accounts has been inaccessible for 1 week now.

Customer Service is non-existent. One of my accounts has not been receiving any mail for 4 weeks. I have raised the issue by email to the support team on several occasions and have had no response what-so-ever. In desperation, I have also emailed the sales team, however the mailbox rejected the mail saying that the sales account was full. From the loss of receiving of emails I have experienced a financial loss, so I am not impressed.

Overall, definitely NOT RECOMMENDED. They don't provide service, nor support.

This was once a reliable service. Thair site has been down sporadically for a few weeks now, and in the last few days, has been down 100% of the time.I've been a paying customer for years, and I now rue the day I started an account there. I have hundreds of important emails and attachments stored there, and I'm now seriously questioning whether I'll ever have access to them again. The filters haven't worked for over a year, I contune to get emailers that I marked as SPAM to my INBOX. But, now that seems to be the least of my troubles. Their support is non-existent. They used to be polite and responsive, now in the past year, requests for help or technical problem resolution go unanswered.

I made the mistake of using safe-mail.net for my business, and as a result I have experienced nothing but problems with them. They are down so often that I have missed out on important messages. I was not able to connect with my clients when they needed me the most, which has negatively impacted my business. They have never responded to any of my inquiries. As I am writing this, I cannot access my e-mails again. And this is happening only two days after the last incident.

I will never use safe-mail again. Please be warned that it would be an extremely bad decision to utilize them. Find another service.

Save yourself time, aggravation, and money. Stay away from them.