
Krups Nescafe Dolce Gusto
Durability
Ease of Use
Service & Support
Krups Nescafe Dolce Gusto

User Reviews
Ease of Use
Durability
Style
Service & Support
Value For Money
Black Machine - Surprise Is The Red Lead
I bought my second Dolce Gusto machine - one for work this time. Bought a plain black one. Big surprise scarlet red cable. Not shown on the box, or on marketing pictures - a total surprise when you open the box. Looks pretty odd. Had I known it had a red cable I would NEVER have bought it. OK have some design features but at least be open and honest about such a big feature.
Do Not Buy!
I am sure the coffee is lovely, but to buy additional pods or accessories, there are limits on their website. If you want to buy some pods you MUST buy 4 boxes - no less. Most accessories are under £20, but you MUST order over £20 to place an order! A clear profit making tactic from a company that we know has no problems causing the death of thousands of children in Africa to make a profit!
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Best Thing We've Ever Bought
Bought this a while ago whilst it was offer at Currys (1yr) and have used it many times now as we found that the choice of pods was very good.
We didn't buy the most up to date model but bought the smaller machine (piccolo) in white. The machine is so simple to use and makes a really good mug/glass of coffee that rivals some of the coffee shops we have in our area.
When the machine gets a bit blocked, there is a handy little unblocking needle located at the back of the machine and a few prods with this and you're back in business.
Well worth the £40 we paid for it. Dead chuffed!
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Best Coffee
This is by far the best coffee you can make at home. I don't know how they achieve the creaminess or the foam at the top every time but it's consistency is perfect! I love all of their coffee and non coffee drinks. I also had a keurig for a long time and can honestly say that their coffee is weak and just plain bad compared to the Dolce Gusto and Iv'e tried hundreds of different keurig coffees, I am a platinum member. I just sold my keurig and am happy with the decision to just use my Dolce! I have had it for alomst 4 years and still works as good as the day I bought it!
The only downside is that after buying coffees for a year at bed bath and beyond they stopped selling them in the stores and now you can only buy them online.
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Expensive Pods!!
The machine is easy to use, but the pods you buy are extremely expensive, would recommend buying another machine to make cappuccinos!!
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Easier To Make It From A Packet
Hi have just unboxed krups. Nescafe dolce gusto. Very dissapointed how can krups make such an awfull pod coffee makeryou hace to use 2 pods to make a cuppachino. Lifting out the flimsy plastuc container for taking out the very hot pod that is used and replacing it with another pod and then guess how much water you hace to put in. And THEN drink n throw a very inferior coffee come on you are jocking arent you.
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Faults
Great tasting coffee whilst the machine works I am now on my 4th machine all different but if this goes wrong will not be buying another. My 1st one went under warranty and was exchange by Argos for a different model (the pump stopped working). The replacement worked until the warranty just ran out, pipe seal to the pump gave way. Brought another different model new on eBay. This one lasted a year then stopped heating. Could not find the receipt so brought another. This time from Argos. This one had just had its 1st problem blocked piecing jet. Had to look up on the internet on how to unblock does not seem to have this information in the owners manual. These machine are not cheep but do carry a 2 year warranty if you can find the receipt after that time. Need better product after care and warranty registration so this information is held on the web.
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The One & Only
I use it every morning to set myself up for the day. The coffee is just as good as Starbucks, Coffee etc, it's cheaper, there's no queue and it doesn't demand to know my name before I get a coffee from it - Perfect!
Here here!!! I have two of these unit's, one upstairs and one in the kitchen, and couldn't be without them. Very fair rating from this user, but I would give it the full 5 stars all the way.
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Easy But Costly
I absolutely love using my Krups machine, but it is such a pain to have to keep going to work in order to pay for the capsules... well either that or remortgaging my home!
the coffee is good - better than instant, but not as good as proper cafetiere coffee because I'm not sure how fresh it really is when it comes from a pod. In any case, it's a great item for busy people or those who love to fritter away money on coffee :)
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Failed To Work After 1year
I purchased the coffee maker after trying my daughters . It made very good. Coffee but I found as I am retired quite expensive ,so I only used it occasionally . After using it probably about 20 times it stopped working
It no longer heated the water although the indicator light came on .As the machine is over a year old it is no longer under guarantee . I will not be purchasing another coffee maker as this has been a big dissapointment. .
Q&A
Hi my machine has a fault can you help please?
It’s a manual type where you depress the red button on top, wait for the light to turn green and then push the handle to the right to get your coffee. Unfortunately the green light is now amber and I can’t find anything on line to tell me what’s wrong!
Why do the chococino capsules mostly come out just milk? This has happened to 6 out of 7 capsules.
Have had my Dolce Gusto machine for around 3 years now and so far so good apart from the machine leaks sometimes which I can cope with, but what I detest is the curdled milk smell constantly from the head of the machine. I have scraped and cleaned as far as I can get into it. I wish you could take it apart because I do get a fair bit of rubbish as I would put it from the head which really isn't very nice at all and puts me off when I think what else is in there. Does anyone have any ideas?
If the pump doesn't work, is there a replacement part?