Hotpoint WF541 Aquarius

I've been using it for 10 years and found it to be a great machine that's easy to use with ease of program selection for the type of clothes you're washing, and additional programs for flexibility. Just make sure you read the manual to get the most from it. I use it mostly at the reduced 30C temperature setting and it cleans just fine, while doing a wash at 60C once a month to reduce mold and smell build up as recommended in the manual!

Well I've had this machine now several years and have nothing but praise for it, it has done what it should without fault or problem and NO I DONT work for or have any connection with Hotpoint.

In common with any mechanical device they tend to work better when given a little attention from time to time. If it develops a problem (although honestly mine hasn't) it needs to be fixed, ignore it at your peril. Would you run your car for years on end with no attention, well yes admittedly some people would, and then complain afterwards.

In reply to all those complaining about mouldy smells, the soap drawers on every washing machine I've ever had have tended to develop mouldy patches and even fungus over a period of time, its not really surprising giving what gets put in them. The remedy is surprisingly easy and obvious, CLEAN IT

Really hate this machine it doesn't even rate 1 star in my view

Nothing but problems Have had to have drum replaced New motor, new filtration

electrics fixed, new door and seal, front face of machine going rusty and repair man coming out yet again tomorrow as when I switch it on my house lights are tripping

Will never buy anything made by Hotpoint again a complete waste of money.

I have only had this washing machine for 1 year and its gone rusty..

I brought the Hotpoint WF541 a few years ago after my 15 year old 2nd hand Zanussi retired. I thought the machine was a decent brand, good spec, simple to use and looked o.k. However, it's never been as good as the old machine. And then there was the lights! About five and a half years after owning it, all the lights started flashing on the front of the panel. I looked in the manual - a few different things mentioned about certain lights flashing to indicate problems, but nothing about all of them. So I rang the "help and advice" line number that was stuck inside the door. It read me a long message and then asked me to call another premium line! After talking to four idiots, being on hold for a total of about 40 minutes and also cut off twice; they say that they will NOT tell me what the lights mean - I have to call out an engineer to diagnose the lights! The lights actually tell them what the problem area is, but they would not give me that information so that I could look for myself. I would have to pay to find out what part I'd need - after paying to spend an hour or so on a premium rate line being passed around departments. Don't buy Hotpoint or Indesit - they're rubbish and the included 5 year parts warranty is worthless anyway (even though I no longer had it), because you'd have to still pay for an engineer to tell you what part you'd need.

I bought my machine 6years ago with a 5yrs guarantee and I've had it fixed twice.. Now my warranty has expired and that same problem has happened again.. Where do I stand?!! Get new machine! Very unhelpful staff me member then called me stupid and my machine my problem. As my mum has had a machine for the last 15yrs(not hotpoint) I thought that was how long they lasted for..not a short 6years! Very unhappy will not use hotpoint again!!

Similar to other reviews, the front housing is also rusting on our machine. We've also just been told that the door latch needs replacing and also some internal "mother-board" or similar.

Have had unit for 5yrs, but the rust has been apparent for at least half of that time.

Not what you'd expect from a washing machine. You'd think that they would be built for a certain amount of contact with water...

We bought a silver Hotpoint Aquarius a little over 2 years ago and it has rust spots all over the front housing above the door.

This looks awful and not what you would expect from a reputable company like Hotpoint.

Although it is only cosmetic and does not stop the machine from functioning normally it is very unsightly.

As the machine is out of warranty Hotpoint are unwilling to investigate

Bought this washing machine three months ago . Been using this machine daily with no problems until last week. The machine had washed the bedding and was spinning when there was a terrific bang. The glass door had smashed into the machine. The engineer said I must of had something in the machine - yes sheets how was that my fault.

Has any one else has this happen????

I have had this machine for just over 4 years and the bearings have gone which means it can't be repaired as we would have to buy a new drum. I had a Hotpoint machine previously which lasted over 10 years and thought it a good make. But how wrong I was. There is awful mould on the rubber round the drum and also I have noticed a bad smell like other reviewers. I still feel this is a new machine and am very angry to be forking out more money just after Christmas. Shame it says 'made in Great Britain' on the front as it's so bad! It's about time British manufacturers woke up to the competition and stopped making shoddy half engineered products that rely on cheap plastic imports. We need Britsih made machines to be well built as in the past. You can do better Hotpoint!