Paragon Loans

I had been working with Charita Abrams though my personal Realtor. She was always rude but I ignored it.. until today. I would not recommend her to anyone. I had asked her a question and her respond was please stop asking just do. After that I replied it is my right to ask questions and she responded with then don’t ask. I still have the text messages saved and contacted her boss. Incase anyone would like proof id be happy to share! Don’t let this happen to you! You have the right to ask questions especially when in buying a home process! I’m not here to bash the company!!!. I am pleased that the boss contacted me back and is getting me in touch with a new loan officer.

Even though we have found a house with a tenant who is willing to pay rent for 2 more years and have a £100k deposit we still have had a survey saying house need modernised. PARAGON say the house is un rentable? This is our second survey with this bunch of bandits on a property please avoid like the plague. Both times saying property needs modernised. I wish I had looked them up before embarking on a mortgage application with them. I have tried to find some good reviews but there are none. Even cross that I have given them 1 star it should be minus 10 stars.

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I have PPI with Paragon. When I was made Redundant in November of last year, I requested the claim Forms so my payments could be made. The form did not arrive, even though I was requesting them at least once a month,they kept on saying that the forms had been sent. I was lucky that my redundant payment managed to pay for these payments over this period. I managed to get a temporary job in February, which was for 6 months, but am again unemployed, and am finding myself in the same situation, requesting the forms which do not arrive. When I asked for the Complaints dept telephone number, I was told that I could not have it as I needed to speak to the team manager, and he would call me back in 48 hours.

I have requested the PPI forms and a breakdown of all charges they have applied to my account, and yes I am still waiting for them.

Dealing with Paragon is like banging your head against a brick wall.

Absolutely do not deal with this company or Charita Abrams. Awful service, make you pay for the appraisal after they tell you that you are approved then all of a sudden your not approved but yet out $400 dollars! After I switched to a different lender we found out Charita had added points to my loan adding an additional $30,000 to the total loan. What a joke of a company and a horrible person. I am not the only person that she has done this too as I have spoke with several other people trying to purchase homes that had the same issue.

We have been strung along now for 2 months "Oh everything looks great" "Oh by the way we need these documents overnighted" you pull everything, copy & overnight them. A week later "Oh now we need ththese forms filled out & yup overnight them". Two weeks later NOW the stuff you sent oh we need it signed & here's some things you need to pull again. If you want a loan save yourself the PAIN go somewhere else unless you want to br homeless for a while.

I have a terrible experience with Paragon Financials.I lost over usd 21.000 doing business with them.

They will look like helpful and friendly when you will know them but once you are in they will just end you

if they can.They have no business ethics.A lot of promises but you will definitly loose your money if not your business.

....you thought this company might have improved,don't.It's now several years on from some of the earlier views yet i can atest to the fact that this is without doubt the worst company i have ever dealt with. Customer service is non-existent and anyone you get on the phone is either rude/offensive or both.My account with them has been running for six years i have never missed or been late for a single payment yet they are regularily n the phone for any number of spurious reasons,and guess what? They charge you for the privelege..and if your account is a joint one they will even charge you twice,complain and your wasting your breath,statements never arrive and when you send them a written request,even recorded delivery they mysteriously dissapear.My fist ever review but if it saves one poor sod getting tied in to this bunch of cowboys it's time well spent.To say they are cheats and liars may seem strong but please please think twice and then once more these people do not discriminate between good and bad payers they are equally bad to both.