Indesit Moon

Indesit Moon

User reviews
1.3

Durability

2.3

Ease of Use

1

Service & Support

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Indesit Moon

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Indesit Moon
1.54 147 user reviews
57%
45%
31%
27%
171%
02%
1.3

Durability

2.3

Ease of Use

1

Service & Support

2.4

Style

1

Value For Money

User Reviews

Guest

Mold Everywhere Stay-clear

smelly moldy never buy one constantly cleaning it and the mold comes back

2
cloggcuba2013

THIS MACHINE IS ALWAYS MOULDY AND NEEDS CONSTANT DESCALING .This machine should have been called back its lacks giving a good service .I have constantly complained and am seriously thinking of putting this in the press INDESIT HAVE FAILED BIG TIME

SoliDeoGloria

Do you close the machine's door between washes? Leave the door open between washes.

Guest
3

Ease of Use

3

Durability

3

Style

1

Service & Support

1

Value For Money

Mouldy Machine

Hate this machine. Live in Aus where it is hot and dry and always leave door open nonetheless the machine rubber ring is full of mould. follow the advise to clean, do hot washes, rinse with baking soda etc but still get flecks of mould on our clothes. As the machine heats the water I cannot do a cold wash either so always have loads of hand washing to do otherwise colours tend to run, even with a special colour care detergent.

Wish we'd never bought it!

smithabellavi
2

Ease of Use

1

Durability

3

Style

1

Service & Support

1

Value For Money

Wrong Choice

Bought Indesit 4 years ago and was great for first 2 years. Post that it started showing it's face.

Every now and then water intake stops and need to call up technician who charges a hefty amount.

The current status is that technician is saying the PCB is gone and needs a replacement, which is costing me half the original price I paid when bought in the show room.

Now in two minds to get it repaired at that hefty cost!!!

Wrong choice MADE, not sure repair will be a good choice?

cezza71
1

Ease of Use

1

Durability

3

Style

1

Service & Support

1

Value For Money

Dirty Smelly Machine

stinks, mould on the rubber seal, mould on your clothes, no hot wash, constant cleaning of the inside door were the liquid/ powder goes.

DONT WASTE YOUR MONEY LIKE I DID, UNLESS YOU WANT A MACHINE THAT LOOKS NICE BUT CANT BE USED.

Guest
5

Ease of Use

1

Durability

4

Style

1

Service & Support

1

Value For Money

Waste Of Money

Indesit Moon washing machine is the biggest disappointment and waste of money ever. I had it barely a year when rust started on the lower edge of the machine opening. The softener compartment built up a lot of black gunk and the rubber on the inside of the door is full of black mould. Initially, I was impressed by its great look, powerful spin and its simplicity of use. However, first impressions aren't everything as I was soon to find out. With each use my clothes continue to be covered with slime. There is a foul smell from the machine even though as recommended I cleaned the machine regularly and left the door open between uses. I bought an Indesit machine because I was so satisfied with my last Indesit model. I just wish Indesit took customer complaints on board and apologised for this model's failure. Customers should be refunded or compensated in some way. This model should never have left their factory. I definitely would not recommend this machine.

sepiol72
1

Ease of Use

1

Durability

1

Style

1

Service & Support

1

Value For Money

Poor Quality, Do Not Buy!

I bought my washimg machine 18 months ago. The mashine is now rusty under the door. The paint is blisering, the item looks like old appliance. Indesit would not accept any responsibility. DO not Buy!!!!!!

2
craig1995

I took a policy out with Domestic and General.I originally reported my washing machine not working on the 2nd January 2014 via web site contact form.I left it for a week before telephoning them to chase up an appointment time (due to it being just after Christmas period) I was then told that my contact through the web site contact form has not been processed.The lady I spoke to then generated an appointment for the 14th January 2014. The engineer then surveyed the faults and told me he would then need to order DRUM ASSEMBLY, DOOR SEAL, X2 MODULES CONTROL BOARD DISPLAY BOARD. As they do not stock spare parts it would take a further 7 working days for them to be delivered and an Engineer would phone when they are available. I then got a text informing me that the Engineer would be out on the 23rd January 2014.The engineer then came out this morning and started stripping down the machine to fit spare parts. The engineer then pulled the door seal off and paint work came off the rim. I was then informed that the repair of the door seal could not be done as he would need to order a whole new cabinet.Obviously,not happy I phoned Customer Services at Indesit who are D & G Contractors for Washing Machine repairs. They informed me that they would have to order a whole new case and because its not in stock they would need to order it from Italy.They then generated a further appointment for the 30th January 2014. I have been without a washing machine since 2nd January 2014. I asked why Indesit where rebuilding the machine Whole ne casing,Drum Assembly. Door Seal and x2 Modules and water valve and x3 Engineer Visits.This did not make sense and I found it hard to believe that the amount of staff resources and cost of spare parts that the replacement casing was ordered. I asked too speak to supervisors and managers and was told sorry you cant speak to our department managers we are not allowed to put you through.They also used my mobile and credit to liase with the engineer. Appauling!!! CONSIDER OTHER RESOURCES BEFORE USING THIS COMPANY !!! BEWARE

RoyalRefrigerationseo01

good website use this gives good service http://www.royalrefrigerations.com washing machine spare parts india contact this website.

Loonnfergi
3

Ease of Use

1

Durability

2

Style

1

Service & Support

1

Value For Money

Terrible

It smells, it breaks, the high temp washes leave the clothes soaking, it doesn't wash well, have to wash things repeated times. Don't bother buying

Jessymumtojake

Helppppp

My nan gave me this washing machine after buying a new one. It has worked fine apart from quick wash doesn't wash clothes it leaves powder all over them which is terrible!! But today I've gone to wash my baby boys clothes and l nothing will happen. The wash won't come on, just the door locks!! Does anyone no or has anyone else had this happen. I'm a single mum and not got a clue about washing machines braking down lol

Guest

Awful Terrible Never Again

Awful, even cleaned daily begins to go mouldy and smells, caught fire after couple years of having it and would never recommend to anyone...

Ann302010
1

Ease of Use

1

Durability

1

Style

1

Service & Support

1

Value For Money

Hotpoint Are Rubbish

I have three hotpoint products, washer dryer and fridge freezer over £1100 worth, they are all rusty and they are all three yrs old, I'm disgusted at how awful these item look considering how much money was spent on them, my last washer and dryer lasted me 10yrs..I bought hotpoint thinking they would be just as good, how wrong I was, I'm now getting on to hotpoint as the rust is so bad on the door seal it was leaking this morning, and flooded my kitchen, ..I can't afford to replace an item like this just at a drop of hat, it's ridiculous something need to be done..

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Q&A

SMMoseley

My two bottom buttons were flashing wouldn't turn off so do by plug now it won't switch on??? Help pls.

SMMoseley

Ow really was yours still under warrant as mine isn't.

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