The Stonehouse, Newport

Went for our daughters birthday and once again The Stonehouse didn't disappoint.

Our meals were outstanding and the staff as always are friendly and cannot do enough for you.

I would recommend this place to anyone.

Unhelpful staff, late to the appointment,and ignored my questions.

Thank you very much for your slow and terrible help, as I wouldn't

choose Stonehouse in the future anymore and it'll save so much time.

There's no way of doing business without any effort.

We have gone to The Stone House on several occasions hoping to see some improvement of any kind but it seems that is not going to happen.

The interior used to be well cared for and very clean but now it has dirty chairs, sticky unwiped tables, and dirty cutlery.

Mid-week the food is very reasonable if you choose the " Two For One " option.

We ordered the steak but it was just as bad as it was on our previous visit so we failed to eat it yet again. So enough is enough, theyve had their chance to impress and theyve failed miserably.

The staff seem to wander in and out of the kitchen area just as they please, i'm sure it was party time.

I thought there were certain rules and regulations which covered the catering business..eg gloves, hair, handwashing persons going in and out of the kitchen in dirty clothes etc...but no one seemed to practise these guidelines where are the hygiene inspectors?.. anyway I think it is time to go elsewhere as there are much better places to eat.

The stone house serves Pub food so yes it's not to restaurant standards but its great value for money. The service does vary based on the staffing levels on the day - but in general the food is good and cheap - where else can you get 14oz gammon and a desert or starter for £8.00

If you want fancy linen and candels then this is not the place but for good home style cooked food then this place is as good as other pub restaurants.

The Stonehouse is a Jekyll and Hyde establishment. By day it makes its

money catering for local offices with its food offerings. As long as your

expectation with regard to quality is not too high, you will get a

reasonable meal for a very low price and It's friendly enough. However, if

it relied on its livelihood as a pub it would more than likely close in a

very short period of time. The reason is simple, they do not seem to see

the correlation between managing unruly customers and the fact that there

is ever only a handful of people in there passed 8 pm. New customers

are likely be met by persons smoking, swearing and generally being

anti-social in the smoking area which is situated immediately outside the

main entrance which creates an intimidating 'welcome'. Inside there are

frequent 'disturbances' and most alarmingly the perpetrators are back in

there the following night. The message that is sent out is that there is no

consequence to being and acting like a moron. The net result though is that

new customers who experience such behaviour leave the premises and do not

return. It is perplexing why Mitchell's and Butler do not realise what is

going on and take appropriate action.

We took my parents to this pub for a meal yesterday (Sunday lunch) and I have never had such a poor dining experience. The place doesn't feel clean - the staff were unfriendly - the atmosphere was dreadful - and the food quality was shocking. My husbands meal was inedible (how can a burger be so badly prepared?) and he was given a refund; my dads steak was chewy and tough. My mum and I had the Roast chicken dinner - the chicken was good but the vegetables (of which there were few) were overcooked mush. The menus feel dirty to the touch - cigarette butts all over eth floor by teh main entrance. It is a truly awful place.

Went to this restaurant/ pub for the first time, after seeing t.v ad.

Noisy, Grubby, staffed by gum chewing teenagers.

Presented with a list of what they DID,NT have, including Gammon. Chicken, and 7/8 other foods.

NEVER AGAIN.

Advert totally misleading for THIS pub

Steer clear.

The Stonehouse has improved greatly since I started visiting last year. Other reviews have said about children not being welcome unless they're with their dad. This is absolute rubbish! I have been on many visits where the bar staff are very friendly towards the children regardless of who they are with. The only time I've known there be an issue is where there have been children running around the pub but all that happened was the children being asked to sit down. Rightly so when there is hot food being carried around, nobody wants to see a scalded child! Child menu has been brought in too so this is a bonus.

The food is tasty, hasn't always been admittedly particularly the steaks, they can be fatty but any problems are sorted efficiently. Staff are all very pleasant and willing to help. If this place is as bad as some people are making out, why is it always rammed on the weekend, particularly Sundays when I visit with my family! Enough said!

racist remarks man eating barstaff and stale overcooked frozen food and that was a quiet day

i used to be a regular untill new management took over.

now the children are not welcome unless the father is alone with them. the food i would not feed my dog and there are racist remarks and bnp everywhere.

PLEASE GIVE US SOME DECENT STAFF

MINUS 5****

Menu choices are very varied with something for everyone, Sunday Lunch is very acceptable excellent value for money. Choices of wine good prices per bottle very reasonable. Would recommend to family and friends.