Hotpoint FF187E

I like everything about my refrigerator, from the sound to the size and model

I like everything about my refrigerator, from the sound to the size and model

Fridge has stopped working cleaned all the ice from the freezer like an ice berg very bad design just went out and bought a Samsung fridge freezer. Lasted over 7 years so was lucky.

This machine started well, It was quiet and Spacious. Then after its warranty expired it all went belly up, Within Days the Fridge stopped working and then the Freezer. Checked online for an answer and apparently these units are can build up Ice on the Fins at the rear of the Freezer Compartment, so, with no warranty I unscrewed two Panels to access the Fridge De-icer unit.

This unit had enough Ice on it to support a colony of Polar bears, It was 2" deep and 10"x10" wide, This should have automatically De Frosted itself using it's built in Heater...And as this was just out of Warranty the Lack of De-Icing ability must have started Months before or this amount of Rock solid Ice could never have built up.

After that It needed De_Iced Manually about every 6 weeks..heavens knows where all that ice came from, The door seals were fine etc.

As the Ice Builds up the Rattles start, sounded like an old Biplane.

Even the Build quality was poor, the various Caps and Covers to the rear of the unit never fitted right at any point.

So unless you want Thawed out Ice(water) all over your floor dont buy a unit like this.

The new Hotpoints of a Similar Size look the same.

I would never ever buy another Hotpoint Fridge Freezer again, I had a Zanussi Fridge freezer that Lasted 20 years and that was 2nd hand when I bought it...yet hotpoints only lasted about 2 years..a Nightmare machine.

I'm now Buying a Daewoo....at least if it jiggers up after its 2 Years warranty at a Price of £219.00 I'll not feel so bad.

Dreadful fridge freezer. All food freezes in the fridge especially veg, this is on the 'holiday' setting. Ice builds up in the bottom of the freezer,constant puddles of water on the kitchen floor, the door seals are ripped and all the drawers are broken.

Don't ever buy Hotpoint.

What a waste of money!!!!

We have had the fridge freezer over a year now and have had no problems apart from the plastic ridges that the freezer drawers run on are breaking up and you can see the inards of the appliance there is only my wife and I so it is not getting enough use to cause that much damage. I feel riped off as we paid a pretty penny for cheep rubbish

I have suffered similar problems as others. From time to time the fridge becomes warm and I have learned through reviews that the best solution is to empty completely and turn off for 24 hours. I bought this fridge freezer because I didn' want the hassle of defrosting it!! Big mistake!! Steer clear.

The amount of time I have wasted sorting this damned fridge out is ridiculous, and the amount of money I have wasted because of the fridge being warm and ruining food is also ridiculous. I hate my fridge freezer and will NEVER EVER buy anything hotpoint again. Anyone thinking about hotpoint because it's on offer, don't do it! Pay a bit more money and get something that won't let you down. Gone are the days when you bought a fridge freezer that would last you a decade, it seems now you have to replace every few years. BOO hotpoint, you suck!!!

Same as many others, a complete nightmare, steer well clear unless you want to become a dab hand at stripping down a so called frost free freezer to defrost it. Well done Hoover

Had it for a few years now. Two times engineers have been out and "fixed" it...

Now it's done it again - a puddle on kitchen floor.

After doing some research, it appears that it's a very common problem with it. The drain hole get blocked with ice, and a ice block is build up around the evaporator behind the freezers back panel.

When you buying a 'Frost free' fridge freezer, you don't expect it to build an excess of ice instead. This is definitely a construction fault, looking at how many people who reports exactly the same problem (just search for it on the internet and you will see).

If Hotpoint really had good customer service, the engineers should have been able to sort the problem out. Not just clean out the ice...

Not recommended, unless you like puddles on the kitchen floor that is.