Sea Pets - www.seapets.co.uk

Sea Pets - www.seapets.co.uk

User reviews
1

Customer Service

1.2

Quality of website

1.4

Value For Money

write a review

Sea Pets - www.seapets.co.uk

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Sea Pets - www.seapets.co.uk
3.69 383 user reviews
562%
46%
31%
22%
129%
1

Customer Service

1.2

Quality of website

1.4

Value For Money

User Reviews

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Rip Off

My daughter wanted to buy a snake I told her if she saved her money she could have one. Hoping the novelty would wear off. However she said enough money to buy a tank and heat lamp etc she purchased the item . In august and we are still waiting. I have rang emailed but no response. She is so upset as she saved really hard for nothing totalk rip off would never buy or recommend this company.

HamsterDan
1

Customer Service

1

Quality of website

1

Value For Money

Do Not Use This Company!

I ordered items in August. They took money and that was last I heard from them. I've opened dispute with PayPal oo get my money back. Seems from a quick look on here that I a!m very much not alone. As they've even taken their website down that they've packed up and run off with our money. AVOID THIS COMPANY LIKE THE PLAGUE!

Guest
1

Customer Service

1

Quality of website

3

Value For Money

Do Not Use This Company.

I ordered 6 cans of Johnsons Dog deodorant on May12. £22-65. It's now September 7th and I am still waiting. I have received several excuses every time I have phoned and been promised that it will arrive any day.

I understand the company has now closed.

Guest

Competely Unreliable Untrustworthy

Made our order, it arrived after a few chase up calls to them. The order was 3 items short and have been chasing since the 10th August for those 3 items or a refund.

Have rung, have emailed, have threatened, tried everything - now trying my credit card company like a previous customer! They do not respond in any way and they have stolen my money. Why they are allowed to still run the business is incredible!

They should be taken off the internet.

You are much better off not using Seapets. I recommend you don't!

Guest

Untrustworthy Company - Beware Do Not Use

Ordered item on 24th July 2016 and payment was taken. Goods did not arrive so contacted customer services by email on 3rd August. They agreed refund as THEY could not fulfil order but did not communicate this fact. On 27th August emailed again as refund not on statement. NO reply so am taking matter further with Credit Card Company

This company is not to be trusted ...do not use.

sfedden
1

Customer Service

1

Quality of website

1

Value For Money

Report To Action Fraud

Bought goods that never materialised??? Report to Action Fraud if bought online. or police if paid for in store.....they have taken money from loads of people...including me! Took my money last week, knowing full well that they couldn't fulfill the order!

The Managing Directors/Owners names and private addresses are public information from companies house. Just search Seapets, then click on the "people" tab.

They have had the cheek to report me to other review sites for posting their details "because it is against the review sites policies"....how about it being against the law to take peoples money????

Barmie
1

Customer Service

2

Quality of website

Still Waiting

I placed an order on 10th August payment was taken on the 12th but still no order delivered.

Have sent e-mails no response and nobody answers the phone.

are they now out of business.

Barneyboy7

Still Waiting For Order

I placed an order on the 25th August paid extra for quick delivery as yet it has not arrived . I have sent emails tried calling and had no response . now the web site is down and facebook page has gone . I wish I had read reviews first and just popped to my local pet shop .

This looked like a safe site to use but I think I Not .

Avoid

Lindiluli
1

Customer Service

1

Quality of website

1

Value For Money

Terrible Customer Service - Avoid!

Placed an order 3 weeks ago and still waiting for delivery. Sent 30 emails and left 25 telephone messages ....no response at all. They never answer the phone or even say they have received your emails. I am reporting them to Trading Standards for bad business practices as I have requested the goods promised or a refund and had no response at all. This is a terrible company, totally unprofessional and will take your money and give you nothing. Avoid them at all costs and go spend your money somewhere else. I have no idea how they are still trading. They are a no star company...had to leave one star to do the review.

hebbs
1

Customer Service

Taking Money From Customers

This company took my daugher's money and haven't bothered to deliver. Seems to me a right bunch  are running this company. Here's a thought, lets all report them to trading standards and possibly the police. Even if she doesn't get her money back now I am very happy to fight all the way to make sure they stop. You need to telephone trading standards  I will keep posting until everyone gets this message, no matter how often it's deleted. Fuming doesn't begin to describe how I feel about SEAPETS.

1 - 10 of 383 items displayed
1

Q&A

There are no questions yet.