John Lewis JLWM1203

The machine offers the range of choices representative for the price bracket. But it is badly designed .... difficult to repair as the thing is rebadged for john lewis But they know nothing about it ...

crucially the drum is inside a gray plastic shroud which is STUCK together ... so repair to loose spiders or bearing replacement IS IMPOSSIBLE ....

rubbish really ....

There is a good choice of wash cycles and the clothes come out very clean. It also has a good eco wash. However, our machine packed up after four and a half years and the quotes to reapir it were anything from £160 to £290 so we just brought a new machine!

Machine failed after 10 days use. John Lewis customer care was good although had to wait a week for replacement.

It is easy to use and the wash quality is satisfactory although spin cycle is noisy. Provided that there are no further problems can consider it good value overall.

I have previously had Bosch and Zanussi machines which cleaned my clothes perfectly . However this machine doesnt seem capable of removing stains without me having to apply stain remover. If I dont,I cant get the stains out in further washes. I pride myself in getting my whites really white, but since having this machine, nothing is white any longer. The towels are off white and dull. I wouldnt recommend this machine to anyone.

Brought machine from John Lewis. Machine very noisy and moves around in kitchen when on spin. Engineer attended and said it is a problem with this machine that the pump is noisy and when on spin it will run around the kitchen. Still waiting for John Lewis to get back to us there advise was to put a rubber mat under the machin not the response I was expecting.

I've had this machine for approximately a year, I wouldn't recommend it, it doesn't actually seem to clean anything properly, lots of items I wash and then need to use vanish on or some concentrate washing liquid to get out any marks and then re-wash. Whites seem to come out not quite white enough for me, I end up doing a boil wash in a pan on the cooker to get them back to white and I never mix whites. If I was buying another machine now, I'd do a lot more research.

Pros: Simple to understand wash programmer and flexibility to run most main washes with a quick option or extra rinse. 3 year warranty is a particular boon (last machine was a Whirlpool which chewed two drum bearings in 15 months). Reasonably quiet in operation though has to be positioned very carefully to avoid unbalancing.

Cons: Outer case is a bit flimsy, already collected a few minor dents during install and daily use. John Lewis is delivery only, so you will need to plumb in yourself - not rocket science but some might prefer a delivery and install option.

Overall quite pleased with the machine, not as robust as maybe a Bosch or Miele but hopefully last longer than its predecessor.

John Lewis JLWM1203. Just bought this machine yesterday at John Lewis outlet for seconds/slightly damaged. wondered why there were so many of this model for sale, some used. Now I know. On spin it is walking across the kitchen floor and crashing into things. I would not leave the house with it running. It will be pulling the hoses off next. Is easy to use, but main wash cycle is over two hours, and spin exceptioally noisy. I was assured it was an AEG model, but powdr drawer is exactly the same as my Zanussi it is replacing, also filter hatch, filter and drain off hose are exactly the same. And my old one did not move at all- retrograde model.

Loved the JLWL1203 machine until the locking mechanism stopped working. Less than a year old and already parts are unavailable and I am still waiting for a replacement machine after a month. Isolated problem with my machine made worse by appalling customer support perhaps.

John Lewis JLWM1203 ? Buy it! It really is brilliant. I can't believe that such a reasonably priced washing machine has so many useful features and programmes. Child-lock - 3 yr old is very frustrated! pause programme, intensive wash, 30 minute wash and very useful hand wash + others. The wash does come out really clean and I'm washing baby clothes, toddler clothes and bibs too! Super washer and delivered spot on time too.