Amdega Conservatories

Amdega Conservatories

User reviews
2.1

Value For Money

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Amdega Conservatories

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Amdega Conservatories
2.41 80 user reviews
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2.1

Value For Money

User Reviews

Broughty
5

Value For Money

Excellence

We have had our Andrea conservatory for 32 years YES 32 YEARS! It still looks fabulous, has had few minor repairs. Some of the small motif glass panels had condensation and we had these replaced which wasn’t very expensive. Small bit of wood rot in a corner, also had this replanted. So dissapointed that Amdega no longer trading, most likely because their products lasted too long!! I would have had no hesitation in recommending this company. Don’t think I’ll ever get such quality and workmanship ever again.

Guest

Utter Disaster.

An utter disaster from start to finish. Beware of traders claiming to carry out Amdega Repairs - our workman was happy to take our money but didn't want to know once things went wrong with our installation. He blamed Amdega and they blamed him.

Also beware of Portlandwho, when we purchased our conservatory, were owned by Amdega. The quality of the conservatory was very poor and very ovepriced for what it was.

2
Disgruntaled10

We totally concur with these comments.

Our Amdega disaster started from day one with delivery failures and missing parts.

It leaked from the first rainfall with Amdega sending amended design parts and applying multiple tubes of silicon.

Amdega blamed the installers (who were employed by Amdega) and the installers blamed Amdega.

After years of complaints and visits we prepared for legal action against Amdega.

They sent a ‘senior’ employee who confirmed all our previously disputed issues and advised that the roof would need to be removed and 26 pains of glass replaced.

Progress we finally thought only to be told that Amdega had filed for bankruptcy 3 weeks later.

The final nail being informed that the Pilkington glass warranty for the Upgrade glass was not valid as the glass had not been made or supplied by Pilkington.

All these visits from ,trained and experienced ‘ Amdega staff and not one of them informed us that the wrong glass had been supplied and fitted.

This must have been known by Amdega begs the question if the Company and more specifically it’s Directors should have been subject to legal Proceedings. KMPG at the time of bankruptcy administration were most unhelpful.

The Amdega Directors in their ‘linkedin’ resumes crowed about their commercial success and how they had controlled costs at Amdega.

We as customers and recipients of a constructional disaster and ongoing money trap question if they can still be held personally responsible and accountable for their actions?

tric666

It is 'heartening' to see the level of service from this appalling company remains the same. After, what is now, 12years since our heap of rubbish was installed, we are considering tearing it down and rebuilding. The roof is still leaking, more windows have 'failed' and water is coming in the bottom of both doors. I am fed up with having to pay a local (excellent and trustworthy) builder to try and repair this probably irrepairable mound of junk. Thank you AMDEGA for an enjoyable 12yrs of worry, exhorbitant costs and total disaster. I hope your new company fails miserably as has our conservatory.

drunken_master
1

Value For Money

Worst Company Ever Dealt With

Do NOT go with this company. We had a conservatory "built" by them in the past. Estimated time to build was 2 months. Left 75% completed after three years worth of work.

Never respond to any calls. We were assigned a project manager who left the company 6 months after our work was started because of stress.

If you go with them you will have a half finished conservatory but they will take all your money and more (they make up extra expenses as they go along).

1
Loopinthep

I fully agree with this reviewer. We bought a house with an Amdega Conservatory, it looked beautiful but soon the previous owners had already had problems. It was within warranty but each visit was haphazard and dragged out. In the end the work took so long that the warranty ran out. The tradesmen they employed were great (normally contracted in) but they hated the poor administration at the HQ in Darlington. NEVER buy from Amdega.

tric666
1

Value For Money

Worst Company Ever!

I read previous reviews of this company, and was jealous that some customers have managed to extract goods/services for appalling workmanship from Amdega, after they filed for bankruptcy. Unfortunately we were not so lucky. Eight years on from our installation, the heap of rubbish still leaks, the door doesn't shut properly, eleven (yes, eleven) windows have failed units (despite ALL the windows being replaced twice), the floor levels are incorrect resulting in a strange step into the room, and the plaster is flaking where there is a leak at the 'join' to our property.

After hundreds of non-returned costly phone calls (they never even had email until the last year or so) contractors never showing up or arriving on wrong days, no supplies on-site, or incorrect supplies etc etc.

AND we have received no apology or financial reimbursement.

It is so pleasing to see the same 'wonderful' advertisement for the company springing up in the Times every weekend. As the company is in administration, we have been told we will not get a penny back.

I hope Mr Redfern reads and reflects upon this, as he sits in his beautifully crafted, dry conservatory.

2
SteveBright

Amdega Conservatories as a whole are were a superb product in its day. If you have a problem getting items fixed then give me a call 07950400405 let me see if I can help you.

Guest

Yes I have had exactly the same problem. Awful experience despite a very expensive conservatory. 5 years on and like you, we have a heap of rubbish. Ours went up and came down 3 times and is still a heap of junk.

Silicone
1

Value For Money

To The Ex Directors Wharton Etc. Are You Still In A Meeting

So bad was your company in every respect, I would not anyone to suffer like we did, planning, admim, quality, leaks, double glazing units filling with water, rot, timings, guarantees that seem to have flexible T and Cs, lies about contractors on their way etc, 'lost' letters, appalling customer care.etc etc etc.

We had the last laugh as when just as we were about to expose to the world you refunded our money, not only once, but twice, oh and then you replaced the goods. Thank you so much we deserved it.

Is it any wonder you when bust. Though I see you sasw the light and followed all the other rats before the bad ship \"Amdega\" went belly up.

Sorry for those now who have ordered in good faith and stand to loose everything.

The only good thing about Amdega was the advertising.

2
fredperry1874

Planning? I did planning at Amdega, what was the problem? Are you just a person who makes a living complaining, or do you work for a n other conservatory company. If you have a conservatory, I hope it falls on your head :)

Guest

wat a t_osser, do they not realise proper good people worked for Amdega and lost everything.

Glad you got your money back twice, in another world that would be called theft.

Sums you up.

martindh
1

Value For Money

Questions You Should Ask Before Going Too Far

We had an Amdega orangery installed, or I should say nearly installed, last year while the company was going under, and it was one of the worst experiences of our life. The project took over a year and was high stress throughout. They left the building leaking and we had to pay to get it fixed. It is already falling apart and there is nobody to take any responsibility for it.

The brand has now been bought by Everest but they did not take on the responsibility for anything Amdega had done in the past. If you are thinking of buying from them here are a few questions you might want to ask:

1. Who is going to design my building? Did he/she ever work for Amdega? Ask to see buildings they have designed themselves.

2. Who is going to manufacture my building? Certainly not the Amdega manufacturing facility in Darlington which has been closed down. Ask to see buildings manufactured by the same people and using the same equipment.

3. Who is going to install my building? Probably not the experienced Amdega contractors who were not being paid and lost out when they went under. Ask to see other buildings installed by them.

4. Who is going to look after my building once installed. Probably not the same experienced contractors.

Do you get the drift? It may look like Amdega on the web site and it may claim a heritage from Amdega, but what you are thinking of buying is Everest in Amdega clothing. Ignore any reviews, whether good or bad, since they refer to a company which no longer exists. Only time will tell what quality and service you will get. Of course there are other hardwood conservatory builders who have genuinely been around for a while and who have not had the same negative exposure on this review site. We are using one now and we are having a totally different experience.

The good news is that you can be almost certain of one thing - the Everest version of Amdega is unlikely to be as bad as the previous Amdega was in the recent past.

jrbrooks
1

Value For Money

Amdega Trading Again - My Terrible Story Of Rot

I had an Amdega conservatory to replace the roof of an original victorian hot house. It was sold as the rolls royce of greenhouses and would outlive me. It looked great when it was finished but soon afterwards the double glazed panes filled with water and continued to be replaced under warranty. After a couple of years and many new units (including horrible fitting that had to be redone) Amdega agreed to replace all the units with single glazing. A few years on and quite cronic rot started from the inside out. Showing in many areas just before the warrany was due to run out. They tried to keep me to the new warranty terms which had loads of exclusions. Trading standards bound them to the original and then they tried every trick to get out of the claim. Finally they agreed to come and replace both ends and both sides entirely. Two weeks before the work was due to start I got the letter saying they were in administration. I will not get any money as they were millions in debt. I have seen many details from the adminsitrator. And guess what the brand is being used again today even quoting 'since 1874'.

ZILY
1

Value For Money

Amdega Name Bought By Everest, Not Established Since 1874.

We paid a deposit with Amdega, banked the day before they went into administration. We have nothing to show for it and probably will get nothing back. I see that the Amdega name has been bought by Everest. How can they advertise that they have been established since 1874? ESTABLISHED SINCE 2011!

1
Guest

Report Everest to the Advertising Standards Authority

www.asa.org.uk/.../How-to-complain

lordscobie
5

Value For Money

Faiure To Respond To Queries And Failure To Deliver

Failure to respond to phone calls---Was always at a meeting!!

Failure to deliver a plumber/joiner/tiler/wooden blinds/proper cement/.

Present company since 1874 failure to honour orders from 2 years ago but still allowed to trade under AMDEGA SINCE 1874?

Today i have contacted Companies House with a request to ask why they are still aloowed to trade and advertise under AMDEGA since 1874 whe they went belly up recently.

DO NOT TOUCH THIS COMPANY WITH A 10 ft BARGEPOLE.

rogermayles
3

Value For Money

How To Rub Salt Into A Wound...

I was absolutely astounded to see Amdega's advert in The Saturday Telegraph (30.7.11).Not only was it the same advert as before but it still stated "Amdega since 1874" I thought that Company went into Administration in April 2011 causing untold misery to staff ,contractors and customers.Surely it should read to be fair to everyone "Amdega since 2011"

Not only is the advert the same but the web-site uses the same designs of pages,the same outside site photographs and the same exagerated claims.It looks as if nothing has ever happened!!

We aspired to one day having an Amdega Conservatory ,when we had enough money.The day arrived and the order was placed,the estimated completion period 8 weeks.This is when the nightmare began.Eventually the job had to be finished privately 12 months later.Delays in parts being delivered,parts missing,bad internal design features requiring massive alterations and adjustments,leaks in the roof,rusting external furniture and a snagging list 65 items long with photographs to support.The end came when an e-mail I had sent them chasing up when work would recommence was returned advising me that the Company was in Administration.

I hope any person intending to venture into the world of Amdega have a long look at the past complaints,I wish I had .I thought Amdega were the cream of the crop..wrong.. nightmares DO re-occur!!!!

I will end here I could go on and on for ages.The King is Dead ...Please take care.

1
espionage

Report Everst to the Advertising Standards Authority www.asa.org.uk

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Q&A

alverdy

Does anyone out there have any factual information on Amdegas defective products? Or an expert that I might be able to contact to discuss the issues with Amdega conservatories?

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