Lloyds TSB Share Dealing

Ex staff have considerable no of shares between our selves ie myself and wife.we want to increase holding At present in out house in Grezel s.w France . Pleas advice procedure

I sold some certificated shares on the 2nd of May (fee was £75 !!), the crest form came on the 5th, they say they received my certificate on the 10th even though 1st class returned. Today I have chased them up for a 3rd time, the transaction is to be completed today 16th, and my money will be in my account on the 19th ! No balance certificate as yet either. £75 fee and terrible service - I will be moving all my Lloyds accounts asap after this. Not that they will care.

I have to use Lloyds to deal in some foreign shares. The fees are exorbitant and the login process seems to have been changed since the last time I logged in. I am now locked out despite entering the correct details to the security questions. Even worse the security questions they ask when you try to reset are the same as those that don't work on their login screen. Having supplied them with my entire life details already this seems a bit stupid to put it mildly. I appreciate the need to keep accounts secure but it is so secure I can't even gain access. Right now I do not have the time to call their call centre and sit in a queue for 10 to 15 minutes before I get a response. They are very much focussed on online trading and the call centre devotes a lot of time to pushing you to the only route. Get but given the level of fees and the difficulty of contacting them by phone I do not think they have good customer care or represent value for money.

Don't bother using them as they are expensive and you want to trade over 3k then you are routed to the helpline so they can take further money off you. Historically we have had 4 share dealing accounts with Lloyds but no more. Shareprice etc is by far a better option with cheaper trading and no half yearly fees.

The true star rating should be minus 5....this service if one can call if that is absolute rubbish...

They can not do any volume orders on the internet...Even major ftse companies like Sbry Barc,,ect...You do not even know if you have bought the shares or not and at what price....last trade had to ring them up and wait in a line for ten minutes while the price fluctuates all the time ....and the value wa £116k ....not a lot for major traded shares.....As another poster said they are only for grannys trades anything above 5000 share has to go to a market maker......all " trollocks" they take your order buy the share while they keep you waiting....and get a whopping profit on top by reselling to you at a higher price imo.....

The previous company Lioyds used was very good...trade went through in 15 seconds...and you new were you stood.....Do not open an account ..if you want to trade in and out with any volume at all..waste of time.........They need to revue there web site and policey

I liked the old site before they switched last summer.I have quite a few OIEC funds. They have a button called Research which when it is pressed brings up a mixture of up to-date information about Funds mixed up with stuff that is years out of date and is potentially very misleading to the novice investor. I have complained about this in writing but essentially I have been given a polite brush off. I am reluctantly presently looking around for a better share dealing site.

Alex

Used these for like 9 months, total waste of money. Invested £150, made a huge increase in shares and should of walked away with around £260, was billed so heavily on this that I made virtually no profit. Then was charged to close the account, and for having an account.

Their charges are totally unrealistic.

In the end made a loss. WASTE OF TIME, AVOID!

Profesional share dealing site,ha ha, i get home page on top of another page , do not show dividends recieved,not much good when you ring them

I have been a customer of the old Lloyds TSB share dealing service for many years. The move to the new "Halifax" supported system has been awful. I have two accounts with them an ISA and what was a nominee account now just described as a share dealing account. Since the move I have had to communicate with them almost every time a dividend has been paid to me. Initially the dividends were being paid to the old share dealing service as that's where the shares resided on ex dividend day. This month dividends have started being paid to the new service. So far dividends to my ISA have worked ie. they have been paid into the ISA account and then transferred to my Current Account. The "Share Dealing" account has been a different matter. The first dividend I received disappeared from the share dealing account but didn't make it to my bank account until I chased it via their chat system. I have now received two more dividends into my share dealing account. As the first just sat in the share dealing account despite the setting being "Pay dividends away immediately" after three days I manually transferred it and the new dividend to my current account. This morning I logged on to find that they had reversed one of the dividend payments without any explanation. DO NOT SIGN UP FOR THIS SYSTEM.

The new Lloyds Bank share dealing platform operated on the Halifax base is worse than useless

You get to the stage of doing a deal and it comes up with a message

"The site you are trying to connect to is unavailable"

Then if you try to buy in any volume they will not give you a live price, but refer you to deal at best So they expect you to trust them to get a good deal for you Not on your life

They have tried to tell me my browser is not working

Funny if I want to buy £500 it works fine Try and buy £5000 and oops it is not working

The people on their no help desk are nothing more than children with no or very little knowledge of how share dealing works

I will seriously be looking at a new online broker

I have over £130,000 with this lot of complete useless and non performing brokers