St Helens Windows www.sthelenswindows.com

St Helens Windows www.sthelenswindows.com

User reviews
3.4

Value For Money

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St Helens Windows www.sthelenswindows.com

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St Helens Windows www.sthelenswindows.com
4.11 39 user reviews
572%
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121%
3.4

Value For Money

User Reviews

mrs.price
5

Value For Money

Great Value For Money!

Great value for money. Very happy with our new door. Thank you to the lads who installed the door. They where well mannered and professional. Will recommend St Helens Windows to family and friends.

sharon.derbyshire
5

Value For Money

New Composite Door And Side Panel!

Had a composite door with side panel fitted in February this year. More than happy with the job and have recommended to a neighbor.

Everton1966
1

Value For Money

St Helens Windows, Disgusting Service.

We have a kitchen window in November that keeps catching, he sent the same man out three times and was never fixed only to add insult to injury, the third time the fitter drilled in to the plastic frame, whilst shouting obscenities in the back garden, to which I have proof. To add a bit more salt, I got an abusive phone call from who I can only surmise it's the boss, who was very aggressive and more or less called me a liar so I put the phone down after he shouted "Trading Standards won't do anything!!" Oh how wrong he is, lucky enough I'm protected so when the boss shouted I won't get a new frame (after his employer damaged it by the way) I think he'll find I will, he's arrogant and he'll put up a fight but by law I'm protected so I can breath a sigh of relief. So the fitter can tell stories and say he never did it all he likes, but when the ombudsman comes out to look at it, there'll be nothing to hide behind. So although the prices may be competitive, beware that if something goes wrong, the stress and anxiety won't be worth it, steer clear, that's the best advice I can give you if you're even remotely considering St Helens Windows.

Guest
1

Value For Money

Bad

Conservatory built 2016 rising damp will not fix it I can find nothing to recommend them to anyone.Survey suggests damp is due to badly laid floor floor poor workmanship.I am

79yrs old and I spent my life's savings on trash

mauricien
5

Value For Money

Superb Workmanship

We are glad we chose St Helens windows.From start to finish their work ethic is second to none.  The kind and knowledgable salesman who explained everything to us at the beginning and company who came the days they were expected to and finished the job,irrespective of the weather.We are extremely pleased with the orangery.I would heartily recommend them as an excellent company to deal with.You won't regret.

Nosetotail12
5

Value For Money

Faultless Company

Debated on getting new windows for a while and was shopping around for qoutes a lot were like for like but St. Helens Windows are local to us and a few neighbours have used them. Thorght id give them a call to see how they could help. Just want to team leaders to know how incredible there staff really are. Sales young man and young girl are diamonds. Must of Got fed up of me keep ringing but the salesman was more than happy to keep adjusting my qoute to suit me. Made sure I was 100% happy even got a cup of tea why I waited for my qoute ha! Just had them fitted before Xmas and love them! Can't fault the quality and fitters quick and tidy whilst on site. sorry I dident write this review earlier St. Helens Windows but you are great. Would recommend in a heat beat. Don't get confused with St. Helens glass St. Helens Windows is the company you want to call

staff are a credit. Thxs again

DaveRufus
1

Value For Money

What A Pile Of Rubbish

We bought a back door from St Helens Windows exactly 17 months ago was told it had a ten year guarantee the door won't lock so it's a security hazard. Both me and my husband have rang and put emails on to them complaining about it to be told there would be a £65 pounds call out charge they have sold us a load of rubbish their customer service is none existing I think they have a robot or someone reading from a well rehearsed script because they kept repeating it will cost £65 pounds for someone to come out to have a look at it. They are a member of Fair Traders and Fensa how the hell have they approved a robbing company like this be aware if you have a problem with your installation please insist they fix it before your twelve months is up. My daughter had all new Windows patio and front and back door fitted by them in April this year within two hours of the fitters leaving there were problems she rang and was told someone would call her within the next couple of days. She is still waiting for the call 4 months later. I would strongly dissuade anyone from having anything fitted by them.

Guest
5

Value For Money

Excellent New Orangery

Like any purchaser of new buildings etc. we had to be very careful in the supplier / builder, but we eventually chose St Helens Windows and very pleased that we did.

From the start when they had to knock down our old Conservatory, then re lay new footings, brick walls, and move all underground pipes etc. we could see the job being done professionally.

The new glass and roof structure was far superior to what we had viewed before with some other Companies, and appears much stronger than any previous Conservatory's we have had built over time.

The Electrics, plastering alteration of waste pipes and new radiator etc. were all done in perfect sequence and it just remains for us to lay down the tiles and its complete.

Our grateful thanks go out to the team of workmen and office staff because we couldn't fault any one of them, really pleasant and the builders didn't drink to much tea or coffee either (now that's saying something).

Fishingworld
5

Value For Money

Brilliant Staff 10/10

Had 4 windows and a back door fitted last month and can't fault them. Sales Staff were great always happy to help you the young members of staff are a credit to the company well mannered and polite. Fitter worked non stop. I did have a snag or 2 to be finished but the office got it sorted straight away nothing was to much trouble They really did care and want to make me happy. and I am a perfectionist and my job is perfect they even let me change my mind on my style of door quite last miniute and were full of suggestions to help keep my budget right. Defiantly would use them again and have recommended to many friends and relatives. Thank you St. Helens Windows I'll be returing soon for my roofing works but in the mean time id like to pass my best wishes on to all.

2
St_Helens_Windows

We appreciate this review, the time you have taken and the kind words will be passed on to all involved. Thanks very much from St Helens Windows.

garyburgess

Thank you for taking the time to review St Helens Windows. We love nothing better than feedback for all our work.

Guest
1

Value For Money

Terrible

Can not comment on workmanship or products because they didn't even bother to turn up and did not have the decency to even inform us they were not coming then told us they can use any excuse they want to not turn up as for customer service don't make me laugh it's non excistant stay well clear use a proper company

2
St_Helens_Windows

After further investigation and the way our systems are set up. We would always turn up for a job, as this would of been confirmed in a contract and booked into our system. We have good reason to believe this job or the company you speak of is not St Helens Windows... but possibly St Helens Glass as this happens to us a lot, customers mistaking us for them. Without a contract and a contract number this review is just slander. Please contact us ASAP

St_Helens_Windows

We take all complaints very seriously, and we request you contact us ASAP to discuss the problems you have. Our company director wishes to speak with you because our company values are to never leave a customer unhappy with any of our work.

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