Pro Rider Mobility www.ProRiderMobility.com

So I brought the Pro Rider Magna Men's Mountain Bike 9 months ago and from the moment I got it the bike had a rattling sound coming from the front handle bar area. I put up with it as I hardly used the bike...

I have since started to use it more and left it outside work for 4 weeks and the stickers faded too a nice pink colour leaving one side red...

I also went off a curb and the back wheel spokes broke causing the wheel to bow...

I called Pro Rider and they said the 5 Star warranty does not cover any of my issues! Sorry I thought I brought a 'Mountain Bike' not a road bike. Surely coming off a curb should not destroy a wheel!!

Also the sticker faded after only 4 weeks of the bike being left outside work, all other bikes stickers did not fade and they are years old!!

Any way I then asked for a price of the back wheel and they had none in stock so I asked ok how much is it normally, lady then said she can't see anywhere on the system as they are looking for a new supplier. I said ok how much was the old cost. She then said all old costs got deleted. So I did not even get a price of a wheel!

Basically this call was a waste of time and I now have an awful broken mountain bike!

This has to be the worst £150 I have ever spent!

I would not recommend this Company at all...Shame I had to give it 1 star!

PS - I have also reviewed this Company on Trust Pilot to which I email the Company expecting them to try and resolve my complaint. But oh no I got a nice sarcastic reply. See below:-

"Hi 

Thanks for your email and feedback.

Service Department"

This fold-able ramp is great. It's really light so can be moved around easy and folds up compact so it's easy to store anywhere. It can be used to load my wife's scooter into the boot of the car and also to wheel her up the steps and into the house when she is in her wheelchair. It folds up easily by just releasing a few pins and unfolds just as easy. It feels sturdy to walk up unlike many other ramps that seem flimsy. Altogether I am very pleased with this product.

I must say I am very impressed with the quality of this wheelchair from pro rider especially considering the price is so low! It was very easy to set up after a prompt arrival and very easy for my wife to get used to using it as the controls are very simple. It is comfortable for her to sit in, looks very smart and does the job it is meant to. Would definitely use this company time and time again.

Me and my golfing companions bought 4 of these a year ago and they have been extremely good for us. Only one has had a problem, where the speed dial had come loose and just spun but prorider were extremely good about that and sent a free one out for the very next day free of charge. They all still run very nicely even though we use them 4 days a week charging them after every two full rounds. They fold up easily and are really light. I see there is now an lithium edition out now so I may invest in one of those which would be even lighter. All in all we have had a very good product and a very good service from pro rider and would recommend to everyone and anyone.

I'm not actually disabled I just find it difficult to walk long distances. I purchased the pro rider aluminum wheelchair as I don't use it that often I didn't think it was worth buying a scooter. Recently I have had to start relying on the chair more and more and it has been really good for me, I can take it down to the football club, into cafes and church etc. I've been using it often for a few months now and had no problems with it at all. It folds up easily and is light enough to get up and down the front steps of the house. They are a highly recommendable company.

My dad bought me on of these bikes for my birthday. I was extremely hesitant at first, it isn't the coolest looking bike and I had never owned a bike that can be controlled by pull and go before. Now I absolutely love it! It was so easy to get used to and the look grows on you too. It has a handy bag stand on the back with a clamp where I can attach my newspapers for my paper round. The battery seems to last forever between a charge, I do a paper round in a pretty large village 6 days a week and I only have to charge it once a week. All of my friends love it too. It goes a good speed and can go as slow or as quick as you like with the throttle. The silver one is the best looking color of the two and it looks pretty futuristic. It has built in bike lights that take away the hassle of replacing batteries and clipping lights wherever they fit. I am actually very proud to own my e wayfarer now :D

I have had my pro rider treadmill about a year now but only started using it last week for the first time in months. I had forgotten how great it actually is. It goes as quick as any runner would need it to go and goes to gradients that real hills would go to. If you're looking for an outdoor running experience on a treadmill, this is the closest you will get, the treadmill seems to have no limits. It has good speakers inbuilt if you prefer not to wear headphones and a drinks holder too. It is better than a lot of treadmills you find in premium gyms. All at such a low price for top quality.

Recently had some artificial grass fitted that we bought from pro rider. It was easy to fit and is a good thickness and is the same colour as displayed on the website which is rare for artificial grass. Had samples from a few companies and chose this one over others because of its colour and quality. It looks good in my garden, almost like real grass and it's low maintenance too as it doesn't need mowing.

I went to the northampton showroom with my son earlier in the week to try out an electric wheelchair. The staff were very helpful and took care of me very well. They were nice and polite and answered all of my questions in full detail. I still couldn't decide if I wanted it or not and they let me try it out for about half an hour. I then went home to think about it and they were very understanding and didn't try and push the sale. I made up my mind in the end and ordered one two days ago and it's great. They really are a company that has high morality, I respect them a lot for that.

Bought this for my mum recently and it's given her a whole new view on life. It gets people mobile that otherwise wouldnt be able to make it to the shops. It looks very smart in blue and has a handy shooping basket on the front and a horn to beep if pedestrians are in your way. It is good going up and down pavements and absorbs the bumps quite well so my mum isnt jostled about too badly. It is very easy to steer and breaks well as soon as you release the lever. The only thing that would make the scooter better would be if it had a wing mirror so my mum can see who shes getting in the way of! Great scooter, one happy customer.