
MCi Tours www.mcitours.com
Value For Money
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User Reviews
Value For Money
New Zealand North & South Island Tour 2017
I have recently returned from a one in a lifetime just over three week tour of New Zealand with MCI Tours. Whilst expensive you can't really put a price on this type of tour which lived up to all expectations. The itinerary was well planned and after 25 years of experience they have cherry picked the very best roads, hotels, views, tourist attractions, restaurants and excursions should you decide to participate in them, (which you should). It's no secret they are extremely passionate about New Zealand and would love to live there. This is evident by the way he has researched in detail many historic events that have occurred and can reel off reams of information to anyone willing to listen.
We used hire bikes from Te Waipounamu based in Christchurch, my bike was a BMW F800GS which was well prepared and proved ideal on New Zealands roads. The only issues were sticky buttons, (indicators and engine start), due to heavy rain on day one. The bike was otherwise completely reliable. I would recommend this size of bike to anyone visiting NZ. Speed limits are low and strictly enforced so anything larger is unnecessary.
They are perfect tour guides, great company, very helpful, generous, hands on, funny & knowledgeable. If you tour New Zealand with them, you won't be disappointed. It's a beautiful country, the NZ people are friendly and the roads are devoid of traffic, pure biking heaven. We experienced a little rain on the first day or two but on the whole the weather was very good. I would strongly recommend MCI if you are considering NZ as your once in a lifetime motorcycle tour. My only regret is that I didn't tour with MCI sooner.
Value For Money
Unaccompanied Tour - Overpriced And No Support - Diy
This is a negative review of a self-guided itinerary for Norway. The MCI guided group tours (which I have not done) all get excellent reviews.
The positives - helpful pre-tour advice, well-organised, swift responses to questions.
The negatives - massively over-priced, no flexibility, completely unhelpful once tour underway.
Two of us had a 10 day, self-guided tour of Norway for which we paid an eye-watering £2500 each - but believing Norway to be expensive and anticipating the trip of a lifetime we paid up.
Minor quibbles: The hotels were all big-chain hotels - a safe bet but uninspiring and and all rooms were the low end ones -ie no views and the Half-board option evening meals were either a fixed three course or buffet (particularly poor in the Scandic chain - athough the breakfast buffets were excellent). The selected routes were generally good although we diverged several times to avoid poor mountain weather and can confirm that there really isnt an unscenic road in the country! Bizarrely however, on one day the route took you right to the famous Atlantic road but not actually on it! Obviously we just took it but it was a surprising oversight. However all these were minor issues and perfectly manageable.
The big problem: The real issue arose with the weather. Our itinerary was going to take us through several days of cloud and rain. With much better weather forecast elsewhere we enquired about changing the itinerary to match only to be told that all bookings were non-refundable or transferable - even within the same hotel chain. (If we had booked ourselves through booking.com we could have cancelled up to the evening of the stay at no extra cost.) I can understand having such a strategy when profit margins are tight but when you are making the massive margins MCI are, to penalise the client to make even more money is just greed. Furthermore, when we asked if MCI could book some new hotels for us to utilise their better rates we were told that wouldn't be possible as MCI's rates were a commercial secret and we would need to take care of it all ourselves. So despite taking significantly in excess of £3000 in profit from 2 people we were left to fend for ourselves for the last 5 days of our trip. We found some much nicer non-chain hotels, no isssues with availability and equally beautiful scenery for very similar prices to the big chains.
Lesson learned the (very) hard way. For a self-guided tour, especially as a small group DIY is the way to go.
Really sorry to read of your experience and ensuing rude and defensive responses from Mr Myers. Sadly our experience of this company completely backs up what you’ve written. Our review will follow in due course but I think you’ll find all the positive reviews for this company pre date Mr Myers purchase.
To add balance to this review, myself and a friend booked the self guided tour of Norway and Arctic Circle back in July 2014. Our experience was the total opposite to the one posted here. At £2800 it's not a cheap tour and we even used our own motorcycles taking the Ferry from Harwich to Esbjerg before it was cut, then the Hirtshals to Kristiansand crossing over to the Southern tip of Norway. Over the course of two weeks, we headed North upto the Arctic Circle via Voss, the beautiful Fjord of Geiranger, Molde & the fantastic Atlantic Highway, Trondheim, Mo-I-Rana & Bodo. The hotels were all of a good standard and most of the rooms had stunning views. It has to be said the weather can make all the difference to a motorcycle tour and we were very very fortunate as during the whole two weeks we only experienced approx. 2.5 Hrs of rain! We had expected cool temperatures and mostly damp or wet conditions but the weather was unusually hot and sunny, typically in the high 20C's and low 30C's the whole time. The whole experience was absolutely amazing, scenery, roads, food and Norwegian people. The tour was organised and supported by MCI who was very helpful and did a great job or organising everything so the tour went without a single hitch. I would certainly book another self guided tour with MCI so long as she is taking care of the organising. Norway is one of the best destinations to tour on a motorcycle, if you are lucky with the weather as we were, you won't be disappointed.
To Moderator of site: You appear to have put this in twice.
To JSPF: At no point have I accused you of being a deranged lunatic with a personality disorder.
To World at Large : For a more accurate picture read the unsolicited testimonials on our website mcitours.com
"Just a pity it rained."
If anything shows how completely you've missed my entire point that is it. This is the North Atlantic - rain is not a pity, it's a given. WE were properly prepared with appropriate wet-weather clothing and spares galore but no helmet in the world lets you look through clouds and rain at the landscapes you've travelled a couple of thousand miles and paid a substantial amount of money to see. And riding over passes in rain at 6 deg C was challenging and unpleasant even with my Rukka suit and heated grips let alone on the inadequate naked bike you hired for my companion. Great attention to detail, thanks. The whole point of a trip like this is to spend the daylight hours riding through stunning scenery. It is not to merely survive from bland chain hotel to bland chain hotel. The real "pity" in all of this is actually paying someone to organise a motorbike tour that cannot take account of such predicatable conditions. And don't add insult to injury with "That is not the way it works." That's the mantra of the uncaring and disinterested. Because if we'd done it "the way it works" with your utterly rigid itinerary we'd have had three more days of miserable riding instead of three days of great riding through stunning scenery we could actually see! Instead you would far rather your customer simply subvert their dream holiday to your administrative convenience and cost-cutting contracts. Actually I suggest you need to change the way YOU work to make the experience more flexible and accommodating.
For anyone still reading I shan't bother to defend myself against the somewhat wild accusations from MCIs post. Needless to say they are significant exagerrations with a small basis in fact. I have no vested interest in slagging MCI off except to save others from a similar experience. They on the other hand obviously have a vested interest in making you believe I am a deranged lunatic with a significant personality disorder and an axe to grind. Poetic licence excepted I wish them no ill-will, merely that they could provide a level of service commensurate with the charges not a "one-size-fits-all" solution.
I completely stand by my assertion that Norway is actually an easy destination to tackle alone - everyone speaks superb english (the only person I encountered who didn't was an immigrant) the scenery is spectacular, the infrastructure is simple and efficient and the costs of going it alone (and doing it better than the MCI offerings) are comfortably less than half of the MCI costs. If anyone doesn't want to spend a few hours on th/e internet or with a map and guide book planning a trip and another hour or two booking accommodation then by all means pay an extra £1500 and have someone suggest a perfectly pleasant itinerary and book it all for you. Just pray it doesn't rain.
"Just a pity it rained."
If anything shows how completely you've missed my entire point that is it. This is the North Atlantic - rain is not a pity, it's a given. WE were properly prepared with appropriate wet-weather clothing and spares galore but no helmet in the world lets you look through clouds and rain at the landscapes you've travelled a couple of thousand miles and paid a substantial amount of money to see. And riding over passes in rain at 6 deg C was challenging and unpleasant even with my Rukka suit and heated grips let alone on the inadequate naked bike you hired for my companion. Great attention to detail, thanks. The whole point of a trip like this is to spend the daylight hours riding through stunning scenery. It is not to merely survive from bland chain hotel to bland chain hotel. The real "pity" in all of this is actually paying someone to organise a motorbike tour that cannot take account of such predicatable conditions. And don't add insult to injury with "That is not the way it works." That's the mantra of the uncaring and disinterested. Because if we'd done it "the way it works" with your utterly rigid itinerary we'd have had three more days of miserable riding instead of three days of great riding through stunning scenery we could actually see! Instead you would far rather your customer simply subvert their dream holiday to your administrative convenience and cost-cutting contracts. Actually I suggest you need to change the way YOU work to make the experience more flexible and accommodating.
For anyone still reading I shan't bother to defend myself against the somewhat wild accusations from MCIs post. Needless to say they are significant exagerrations with a small basis in fact. I have no vested interest in slagging MCI off except to save others from a similar experience. They on the other hand obviously have a vested interest in making you believe I am a deranged lunatic with a significant personality disorder and an axe to grind. Poetic licence excepted I wish them no ill-will, merely that they could provide a level of service commensurate with the charges not a "one-size-fits-all" solution.
I completely stand by my assertion that Norway is actually an easy destination to tackle alone - everyone speaks superb english (the only person I encountered who didn't was an immigrant) the scenery is spectacular, the infrastructure is simple and efficient and the costs of going it alone (and doing it better than the MCI offerings) are comfortably less than half of the MCI costs. If anyone doesn't want to spend a few hours on th/e internet or with a map and guide book planning a trip and another hour or two booking accommodation then by all means pay an extra £1500 and have someone suggest a perfectly pleasant itinerary and book it all for you. Just pray it doesn't rain.
Value For Money
'top Notch' Tours!
I experienced touring with MCI in both 2013 to Austria, and Greece in 2014, and as a consequence, can't wait for the weeks to countdown to our planned tour this year to Corsica and Sardinia in May.
Having toured various places around the world, Route 66, Death Valley, Flörida, Italy, Scotland, New Zealand, France and Spain, amongst many others, it's fair to say that the tours organised by them rank alongside the very best, with no request seemingly beyond possible, whether it's a change of ferry date, motorcycle breakdown, or simply helping a 'Technophobe' like me re-programme a Sat Nav unit!
If a motorcycling touring holiday for you involves good planning, detailed itineries, like minded company, high standards of accommodation in fantastic locations, look no further than MCI Tours, because in my opinion, my recent experience with them has been 'Top Notch'!
Value For Money
Noth By North West Tour Usa
I have just been on the most fantastic tour of my life with MCi Tours. Alastair and Fionna are really good company and could not do enough to make sure that all of the group really enjoyed their holiday. 3000 miles of bliss and awesome scenery riding a BMW from Denver through Yellowstone National Park, Mt Rainier National Park, Crazy Horse Monument, Sturgis, Badlands, the four Presidents at Mount Rushmore - you name it we did it all. Cannot speak highly enough of the slick and professional approach of these guys. Fantastic. I will be back.
2 Tours Ith Mci
I first toured with MCi in 2011 when we went down to Italy. What a fantastic tour that was, made even better by the company. The whole holiday experience was first class, not just the riding. Many friends were made that I keep in contact with and have toured with again. I like the fact that full routes are given long before departure so that you can ride with the large group, or go your own way at your own pace with a smaller group (just let Alister know beforehand).
Earlier this year 2012 I tried a different comany going to an area not covered by MCi. Again the people on the tour were brilliant and most had a very good experience. Unfortunately the tour operator was no where near as professional as Alister. Some of the hotels, whilst clean, were not up to the MCi standard and were often very isolated.
Whilst on an MCi Italian Tour re-union in Scotland two of my new friends invited me to joint another MCi tour, this time to Colditz. The professionaalism of the Italian tour was repeated and a great time was had by all.
If MCi offer a destination you fancy and you enjoy the company of like-minded people I have not hesitation in recommending MCi.
Mike R
Value For Money
A Good Company To Touring With... Only If You're Experienced
Not a bad company to tour with and good accommodation and food.
Only thing that I didn't quite like is the fact that I was riding in a group of much more experienced bikers on larger bikes. I had booked a tour that specialised in touring in Europe for first timers which meant the following for me...
1. Learning to ride my cruiser at 80MPH + on the motorway instead of my usual 65-70mph.
2. Learning to quickly corner on on very tight bends (we all know that cruisers are not very good at doing that)
Sometimes felt that the tour was not really for the less experienced tourer and unfortunately, I cannot see myself touring with MCI in the future.
Wish I could have been vetted for my general motorcycle experience before I booked the tour.
I would, however, recommend the company to anyone who has good experience at touring in Europe on motorways and someone who owns a high powered road/touring motorcycle.
Just read the other reviews for a fairer picture of who we are and what we do. And yes, I was more than put out by what I thought was unfair criticism. I would much rather be perceived as defensive rather than dismissive. We really do try our best and after 25 years I think our record does actually speak for itself. If you did not come along DT how can you make an assessment?
Hi DT1001,
Lucky you read this review !
Try companies such as
http://www.motorcycletours.co.uk/
http://www.extramilebiketours.com/
http://www.msltours.co.uk
They usually cater for newer bikers with a bit more patience and understanding.
You haven't really done MCI tours any good with this ( and the above ) overly defensive attitude. The outcome you describe isn't really "learning" from it is it ? I was looking forward to booking a tour with MCI but having read this am less sure I will do so.
(Name removed) is a Police Officer and Bikesafe trainer and a man with huge tolerance towards the public. He is very good at what he does. But you have to be receptive to the messages you are being given and I really don't think it helped when you called him an (removed) in front of all the other members of the group...
Motorway speeds in Europe or the UK ? All of a sudden it sounds like someone is a struggling motorcyclist, just because they don't/or are not used to, riding at speeds of over 80MPH, which is obviously illegal in their country of origin.Have you seen my driving licence ? It's gained 3 points in 8 years, owing to a speeding fine whilst riding a motorcycle, and 'not' whilst in the car that I drive 30,000 miles a year in.
Do people 'have' to be screamed at, insulted and berated, whilst they are on holiday !! Surely there is a more reasonable solution to the situation of the rider, that would prefer to ride at their own pace ?
Value For Money
Mci Tours - Absolutely Fantastic! We Have Used Mc
MCi Tours - Absolutely fantastic! We have used MCi to tour Europe twice a year for the past 4 years, and could not recommend highly enough. Alastair and Fionna are perfect hosts, with nothing being too much trouble and there when and if you need them, whatever the problem. Ride with the group or split off with one or two others. Hotels are good quality 3-4* with mostly English speaking staff. The tour pack sent out before the tour gives all the routes to get you to your destination, hotel bumf, optional ride outs etc. They have very good return business, which is a good sign. Book a tour with them, and you won't be disappointed (although there are always some people hard top please) Counting the days now toour next tour. M&J
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