Next Day Flowers www.nextdayflowers.co.uk

Ordered a pretty lilac flower selection for my mother-in-law for her 80th birthday. They looked NOTHING like the picture, not even the same colour or flower choice!! I emailed my complaint to Next but was told nothing was amiss & they had delivered to my order. I then rang & asked to speak to a manager, they told me they had spoken to their supplier & they were the right bouquet. I then sent them a photo & a copy of my order - ONLY then did they believe my complaint, apologised for the excuse of a bouquet that was sent and refunded my money. I am still angry that they upset my mother-in-law's special day and didn't believe my complaint! Shameful customer service - Interflora from now on ...

Gorgeous Mothers Day bouquet, beautifully wrapped and presented, stunning quality and variety of blooms. personalised card and flower care instructions included.

Delighted with them andwould recommend to anyone, a bit pricey but well worth it, you really do get what you pay for.

I ordered a bouquet of pink roses and lilies from Next Day Flowers for my sister on her 50th birthday and I have to say I was very happy (and so was she!). I visited my sister and the flowers were on display in the living room. I was really chuffed. They looked just like the picture on the website and all stems looked of very good quality.

I would definately order from the again. The whole process was very easy and the bouquet in my opinion represented very good value for money.

I cant speak for the other review, and I guess even the best companies get it wrong sometimes, but I would definately order again.

overall ,poor value for money, poor delivery, poor customer service at Next Day Flowers.i orderd two bouquets of flowers for mothers day, the flowers arrived on time but lasted only 4 days..the bouquets were much smaller than suggested on the on-line pictures. the accompanying chocolates had a very short shelf life. i was not aware of my mothers disappointment until after the 10 day period required to report complaints. customer service refused to consider my complaint despite both mothers complaning of short life.