Cook Frozen Ready Meals www.cookfood.net

I bought a cook ready meal , pork d’ijon - which I had before , it’s a delicious taste, though a v small portion for one person , but the meat quality Iwas terrible . Not sure how a delicious taste is created but to let the meat go so of course . It wouldbe better to have queen in there than pork which tastes and feels in the mouth like sawdust.

Have been using Cook over the last four months or so with mixed results, we were hoping to find a quality, dependable supplier of decent ready meals for those times when we didn't want to cook from scratch at home.

Quality and particularly portion size are recurring issues. Most of the meals that are supposed to serve 2 really don't.

Notable disappointments were the fish pie - the mash was watery, plenty of prawns but barely any salmon and the haddock tasted off - with bones to add insult to injury!

The chicken, ham and leek pie was poor - no ham and barely detectable leek - this isn't good enough.

Curries were a mixed bag but again the small portion size is a serious issue

Roasted vegetable lasagne has been good so far, but we will not be buying again unless we find a big improvement in quality and quantity

I ordered from them a good two months before Christmas as my husband is critically ill and I could not face it any other way. The notification came up on my phone from the credit card company when I ordered and it said order placed. Delivery was arriving on 21st. Great.

I looked at the website saved on my phone and it looked like my order wasn't there. Sure enough, on calling my payment hadn't gone through. I now have nothing for Christmas. I should have realised apparently because there was no confirmation email???? No attempt was made to let me know there was an issue over the following weeks.

Thanks for nothing.

tried 3 meals chicken beef all meat to taught put in bin and tummy ache afterward

I purchased two Chicken Alexandra’s for a Family lunch. There was hardly any chicken in heavy tasteless sauce

There really was enough sauce left over for another two meals.

I also bought the lemon cheese cake which when defrosted was more like a mousse. No lemon flavour.

We all love lemon cheesecake, a favourite. But this was so disappointing. The assistant said she was buying for the weekend so that was encouraging.

This was not the lunch I planned for.

Too much salt in Moussaka, chicken and leek pie, tarragon chicken and pork Dijon. Got a couple more meals in the freezer but not looking forward to them. Chicken a bit chewy in two dishes. Moussaka very dry.

We have used Cook for years. Always happy with the quality until the last 2 dishes this year. Meatballs, metallic taste, Cook said 'nothing has changed'. Tonight Lasagne, 'tasted of plastic'. Will report to Cook but if we eat another from our store and find similar, will not buy again.

This review is after receiving an email in regards to a complaint I made in regards to cash being refused as a payment method.

Need less to say, my family and I left the shop without goods and will be sure to get the thousands of people on keep cash groups to boycott this business.

My brother got the exact same reply. No personal touch at all, and this company had the cheek to talk up how they care about communities etc.

Fact, con-vid 19 cannot contaminate cash as it's a dead cell. Just because we can't all be emailing complaints due to having busy and stressful life's doesn't mean people aren't annoyed at their legal tender being turned down. Most will just boycott and this company will lose a lot more revenue as more and.more people support keeping cash.

A cashless society makes.it hard for the very people you claim to care about.

If I could give a zero you'd have got that and not scored anything.

Your shop staff however were apologetic and didn't like your no cash stance either.

If things get tough for this company I won't shed any tears. We reep what we sow.

I was so disappointed with this meal and I was really looking forward to it. It was small, with only two tiny dumplings, but worst of all it tasted horrible. It had a nasty aftertaste. Meat was fairly good quality. Very poor value for money.

We haven't used Cook for a while, as we think they are not as good as they once were. Not only quality, but like most retailers - the portions, we believe, have got smaller over time for the same cost.

Tonight though we did use them as need a quick meal, but sadly wished we hadn't. Crab linguine (for 2), though it was a nice flavour, it was cooked exactly by their instructions - in a 900W microwave and stirring half way through. Pasta was very over cooked - we mean VERY! Perhaps, if you try it, is to reduce the time and test/taste during cooking - but don't follow their instructions.

We bought the kids a single Carbonara to share - same problem with the pasta. And they rarely moan when eating pasta.

If you like garlic bread with your pasta, Cook do a garlic Ciabatta (the only garlic bread they do). It would be fine if garlic and butter - but it was just Ciabatta and garlic. Buy elsewhere or add butter (presuming you like proper garlic bread!)

Think we've cooked better from fresh (yes - even crab linguine!).

Won't do again.