JP UK www.jp-uk.co.uk

Ordered £3k digital screen with 1-2 day delivery, 10 days later we still don’t have the product for a shop that is due to open in a few days time, completely irresponsible and ‘thick skinned’ customer service that only gives vague answers and has been running circles for a week, saying they don’t know when it is being delivered and where is it, everything is blamed on warehouse and promises to call back with an update is not kept despite urgency! It’s a shame there is such a good product selection but the customer care is apalling.

I was appalled to find that my product had been tampered with and fraudulently swapped with a product of less quality and value.

JP-UK vandalised my projector lamp by removing the serial number from a cheap projector lamp and re-attaching it to my product before posting it out to me.

I then proceeded to call JP-UK regarding this matter however the owner wouldn't speak to me and the only person I could communicate with was a rather argumentative woman who at one point swore at me.

Terrible dishonest company - Stay well clear!

We were in desperate need of a projector bulb in time for Christmas as ours had died a death and I found JP UK via Google. I phoned to confirm that they could supply the correct bulb before Christmas and spoke to a very nice lady who assured me if I ordered it via their website it would be delivered the next day. True to her word the courier arrived the next day in the morning but although the driver had it on his list as out for delivery it was not on his van so he called back later in the evening to advise that it would now be delivered on Christmas Eve. Bearing in mind we live very rurally it was very good of the courier to come back and let us know. On Christmas eve the courier did arrive in the morning and delivered the bulb saving our lives from the wrath of the grandchildren and son-in-law if we hadn't got the 'big telly' working in time for Christmas! Brilliant service from both the supplier and the courier.

Both arrived the following day by seperate carriers as promised. Company excellent in dealing with my queries and giving usefull information. I have not yet used the equipment but it looks ideal for my needs

This company is very fast at posting out goods, and a very good price,

don't be mistaken into using another company with a similar sounding name as they are poor.

Product was non-original Optoma projector bulb assembly including original OEM bulb. Fits perfectly, works fine, saved £50. Bulb is same as orgiinal so expect exactly the same life. Delivery very quick & efficient. Highly recommended supplier.

The web site was easy to use. Finding the correct projector lamps was made simple. I did not need the part number just the projector model. The price was very competitive. The projector lamps were delivered very quickly.

It is also useful being able to set up a credit account and pay via invoice.

ordered goods at 330pm - paid for before 12 next day delivery. goods arrivede at 11.55am and we got the job done for 2pm - a great service

Needed a projector lamp asap and found in stock on JP-UK website. Ordered using very easy credit account for public organisations and delivery was next day. Price was very competitive.

Full order details and invoices emailed to myself and finance same day.

Would fully recommend.

Quick online process and even with the standard postage rate the goods were delivered quickly