Unlimited Web Hosting - www.unlimitedwebhosting.co.uk

Unlimited Web Hosting - www.unlimitedwebhosting.co.uk

User reviews
4

Customer Service

1

Durability

4.7

Quality of website

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Unlimited Web Hosting - www.unlimitedwebhosting.co.uk

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Unlimited Web Hosting - www.unlimitedwebhosting.co.uk
4.86 1,584 user reviews
593%
44%
31%
21%
12%
4

Customer Service

1

Durability

4.7

Quality of website

1

Service & Support

4.9

Value For Money

User Reviews

SavannahDoyle
5

Value For Money

Excellent Support And Would Highly Recommend Them

The support team was onto an issue on the server and fixed it within hours. They are patient and very respectful too and I wouldn't go anywhere else now.

I'm very happy with Unlimited Web Hosting especially their support team and would recommend them to anyone looking to change hosting providers. You won't regret it!

MrBurtUK
5

Value For Money

Excellent Support, Cheap & Reliable

Unlimited Web Hosting is a cheap but reliable service for hosting small to medium services. They don't impose limitations that i have ran upon; and i pushed the service to its limits, while the email servers can be slow to receive messages at times it wont detract away from the service dramatically.

Hosting is managed by CPANEL or Plesk Web Edition.

CPanel seems to have all of the bells & whistles i would expect.

Plesk is a more simple CMS but can be faster to apply certain actions like creating sub-domain and using the site builder which has loads of free templates if you don't like building from scratch (although it's a little dated in the same world as WIX/SQUARESPACE).

I have had to submit several support tickets for certain things but every time they are responsive and solve the problem sharpish.

Be warned however, if you request more than one IP address they claim to have a limited pool and you will need a good reason before they will issue you one.

nousernameformethanks
5

Value For Money

Would Highly Recommend!

We've been with Unlimited Web Hosting for a number of years now, and we've never had any issues with them.

I've just taken over from our outgoing web manager and had a few things I wasn't too sure on and needed to change the name on the account to mine.

I contacted their support team; the questions were answered within minutes of submitting, and the name changed once I'd provided the relevant documentation.

I found the support team's extremely prompt responses welcoming, friendly, understanding and knowledgeable.

Based on our years of reliant service and my recent interaction with the support team, I'm now planning on transferring my personal web projects to Unlimited Web Hosting once the contract is due for renewal in the next few months!

TheAncient1
5

Value For Money

Overall Never Had Major Problems.

As a general rule I have been more than happy with service and support, there have been bad days, but that tends to be the nature of IT, occasionally some incidence's are beyond their control and has to be looked into which takes time.

If I was to criticise the only problems I have, I pay for my service on a yearly standing order, then before the payment date kept receiving emails please pay, which I do, then find they have also taken the standing order monies as well. I have to them telling of the mistake, the 1st time I did not pick up on this for a couple of months and eventually got a refund. Would have thought this mistake should be picked up in their accounts office saving me the trouble.

CarlaCarly
5

Value For Money

Amazing Service

Unlimited web hosting provides a brilliant service. The team are on hand, deal with questions immediately and continue until the matter is resolved. They are efficient, effective and friendly. As a technophobe, the response is perfect; never condescending, explaining step-by-step how to work through and providing the skills to make website building a pleasure.

If you are thinking of building your own website, these guys are your solution. So go for it and with the fantastic support team, you will far exceed expectations!

colrah
5

Value For Money

Fast Efficient Customer Support

My support ticket was picked up within moments and my query was resolved straight away. I had overpaid as I had mistakenly set up two direct debits so was making double payments - totally my fault. They refunded me the difference literally immediately - I'm not sure how they even had time to check that fast! Good job. Thank you. Definitely recommend.

jedicolin
5

Value For Money

Excellent Support

Within 8 minutes of sending a message they replied and did what I asked. Amazing support service.

ArronS220
5

Value For Money

Wonderful Customer Service

My previous hosting provider caused me nothing but stress; confusing billing cycles, poor communication and slow to respond to questions. I switched to Unlimited Web Hosting on the recommendation of a friend who builds websites and have never regretted it. The team is knowledgeable, quick to respond but most importantly super friendly; nothing feels like too much trouble even if I feel like I'm asking something fairly mundane. The domain and hosting prices are reasonable and since transferring my first domain over to Unlimited in 2015, I've since purchased a further two domains from them, both of which are hosted on their servers. There is a large and comprehensive FAQ database which has also proved useful on a number of occasions. Overall I would recommend Unlimited to anyone who wanted a trustworthy hosting provider - especially if you occasionally require technical assistance and value friendly customer service.

sipreston
5

Value For Money

Recommended

I joined Unlimited as it was recommended to me by a friend who also works in IT (what he does I don't know, but he has the answers).

The price is much better than I was paying and the servers are all SSDs, which means they are quick.

Since, starting with them a couple of months ago, I have had to ask questions using the Customer Support ticket option, which to be frank I wasn't confident in getting anywhere quick. HEY PRESTO - they reply so quickly and resolve issues for me a pretend-to-be geek.

So, I really like these guys and as the above title says RECOMMEND them

redz736
5

Value For Money

Great Service And Price. Highly Recommended

I opened my account with Unlimited Web Hosting just over 2 years ago and I am a very satisfied customer, the company offer great services at an affordable price. Each time I've had to contact the unlimited web hosting, I've always had a quick response and my queries dealt with quickly. An example is today I raised a ticket asking if I can change my payment date and within 17 minutes of the ticket being raised, my payment date had been changed and I was informed of my next invoice details. I find the staff are always friendly, professional and willing to help and resolve queries and issues quickly whilst to a satisfactory standard and keeping the customer fully informed throughout. I find Unlimited Web Hosting is so far one of the best; if not the best; web hosting company I've had dealings with over the years. I highly recommend this company.

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Q&A

hshamma

I noticed that they don't actually list the full features of their hosting package(s). Do they support python/django?

StormyKeithKA

They do but what level of support you'd get I don't know. When I first joined them they were pretty good, but their service levels dropped considerably (empty promises, blase attitude, totally un-proactive, loads of downtime). Consequently I left them 12 months ago. I'm now with Planet Hippo (a Heart VAR) and I'm very happy with them. My sites immediately increased speed and availability is way above the level of UWH. Cost is about the same.

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