Santander Cash ISA
Customer Service
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Santander Cash ISA
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User Reviews
Customer Service
Value For Money
Beware!!! Stay As Far Away As Possible From Anyth
BEWARE!!! Stay as far away as possible from anything to do with Santender!! They are all a bunch of half wits and not one of them I have had any dealings with know what they are doing, they are a load of incompetent monkeys that do not deserve the customers and should be shut down from trading. They just seem to do one mess up after another and when you try to sort anything out with them you never get anywhere. They need to learn to read and write first before dealing with customers. I would NEVER recommend this company to anyone and regret that I ever had any dealings with them thats all I have achieved is a load of anxiety and stress, and nothing ever gets resolved.
Customer Service
Value For Money
I Really Would Not Bother...great Rate But Never G
I really would not bother...Great rate but never got to open the account. First my internet application did not register despite given me a reference number??? I then applied by phone and was told would receive a letter in the post, despite chasing this up 4 times I have now been told my application has been abandoned as they have not received any information back from me....arrgh!!!Of course they haven't because they have not sent me the information required!!!! Their staff lovely on the phone but not actually able to resolve anything.
Customer Service
Value For Money
I Opened A Santander Flexible Isa As It Was A Good
I opened a Santander Flexible ISA as it was a good rate but when checking on the progress at the branch they told me it had been changed to a Postal One. I hadn't done this so I phoned and they confirmed it was a Flexible one after all. Funny.............
Now my husband's new Flexible ISA has changed to a Direct ISA and they are having to look into this as well.
Perhaps they don't like shelling out the 3.2%.
Is de effecten ISA enkel een " wraeppr" , een belastings efficiebnte manier om te investeren. Zo hebt u twee besluiten te maken, die om uw ISA van ertoe te brengen en wat om te investeren in. De meeste mensen investeren in geleide fondsen van e9e9n of andere soort, of index volgende fondsen die de markt volgen die zij, of actief geleide fondsen hebben gevolgd die proberen om de markt te slaan en/of risico te verminderen. U kunt ISA ook gebruiken om aandelen in specifieke bedrijven te houden.De effecten zijn over investeren het op lange termijn. Behalve de keus van investering, is het ding het waarschijnlijkst om uw winst te verminderen lasten, die over langdurig een reusachtig verschil aan uw uiteindelijke fondsenwaarde zullen uitmaken. In het algemeen zal de goedkoopste manier te investeren een fondsensupermarkt zoals Hargreaves Lansdown gebruiken (er zijn anderen, gemakkelijk te vinden). Een fondsensupermarkt zal normaal allen of de meesten van omhooggaand voorprijs opschorten u voor het kopen in een geleid fonds (typisch 5%) worden aangerekend dat u zou betalen als u door een IFA of direct van de managers kocht.Als u een investeerder op lange termijn bent, is het bijna bepaald dat u beter door index volgende fondsen te kopen eerder dan het proberen om individuele voorraden te plukken of het kopen van actief geleide fondsen zult doen. Er zijn twee redenen voor dit. Eerst het gemiddelde geleide fonds zal niet de markt hoe dan ook slaan, fundamenteel omdat samen zij de markt ZIJN; tweede lasten. De geleide fondsen zullen normaal tussen 1.5% en 2% elk jaar laden om uw fondsen te leiden. That' s 1.5% tot 2% zij de markt door vf3f3r u moeten slaan voordeel. Sommige fondsenmanagers (misschien 20% in een gemiddeld jaar) slaan de markt, maar droevig zijn de verledenprestaties een slechte gids waaraan degenen beste voortaan zullen doen.Als aanzet, als u een nieuwe investeerder op lange termijn bent, zoek een fondsensupermarkt die een FTSE aanbiedt al aandeelindex het volgen zonder omhooggaand voorlasten en een jaarlijkse last van niet meer dan 0.3% financiert. Zoals u aan uw investeringen toevoegt zult u over wat moeten denken andere markten u zou moeten kopen in b.v. Europa, Japan enz., hoeveel risico wilt nemen u, wat u in termen van uiteindelijke fondsengrootte moet bereiken, etc. u over uw eigen persoonlijke omstandigheden zullen moeten ooit denken!Ondertussen, vermijd alle op commissie-gebaseerde adviseurs zoals de plaag, en tenzij u een gehele partij slimmer bent dan het gemiddelde draagt (of stier voor die kwestie) vermijd proberend om het winnen aandelen te plukken en ook het proberen van aan tijd de markten. Koop, en houd.Vooral, voorbereidingen getroffen op lange termijn te denken, en filosofisch over de builen op de weg te zijn er zal jaren zijn wanneer de waarde van uw fonds, niet omhoog daalt. Verzet me tegen de verleiding binnen en uit handel te drijven, geduldig zijn, en als u bij nacht don' wilt slapen; t controleert uw aanwinsten en verliezen elke dag, of zelfs elke week!
Customer Service
Value For Money
I Was Advised By Bradford And Bingley To Movey By
I was advised by Bradford and Bingley to movey by cash ISA to Abbey in April 2009. At the Abbey branch in Aberdeen I thought I was taking out a fixed ISA for 1 yr with a guaranteed rate of interest. Having had no paperwork from them I phoned today and discovered discovered that my £3,000 has now accrued £3 in 1 yr. They are taking money under false pretences. When I phoned I was told that someone would call me back about this - surprise, surprise I haven't heard a word. I will take out my money and invest it with a reliable ISA provider. Don't go near this company.
Customer Service
Value For Money
Positives: Excellent Rate @ 3.2%
Positives:
Excellent rate @ 3.2%
Negatives:
Long delay on processing application.
Takes ages to send out letters. Applied 7th April but I'm still waiting
for one of the letters which contains some security details to log-in to their online banking facility. Rang them up and was told wait another 14 days as they will send a new one. C'mon Santander!
Customer Service
Value For Money
Incompetence And Appalling Customer Service! I Req
Incompetence and appalling customer service! I requested my cash ISA to be transferred from Lloyds to Abbey in November 2009. Lloyds sent me a final statement in February 2010 (yes, it took more than 2 months) but heard nothing from Abbey until the end of March when I got a statement showing 0 balance with no explanation. When I called they said they had not received the money and suggested that I call Lloyds to find out what they did with the money because apparently they could not chase Lloyds after 30 days (which was complete rubbish). It turned out that Lloyds had sent the money to the incorrect account number and since the end of March they are still trying to get my money back from Abbey. In the meantime, Abbey (Santander) have been extremely unhelpful every time I called. I sent a complaint letter to both banks and the only thing I got from Santander was 'a member of my team is investigating your complaint'. They have not taken my situation seriously. I now asked Lloyds to retrieve the money from Santander and cancel the transfer to them. Will be closing my account with Santander. I still do not have access to my money (close to £17000) and really worried. Their systems and methods are also extremely old fashioned and not effective. But their customer service has been the worst I have ever had in my life. I would not recommend this bank even if you were going to get 5% interest on your ISA because you cannot trust them with your money if you cannot trust them to help you when you contact them.
Customer Service
Value For Money
Abbey And Santander Are Stuffing Their Customers.
Abbey and Santander are stuffing their customers. Just got an ISA statement from them. The interest rate was 0.002%. Ours is a direct ISA 1 a/c. Apparently they are on ISA 6. We only changed to this a/c about 2 years ago. THey are offering highish rates then a few months later removing the product ,reducing the rate and starting up with a new product. Recommendation,- don't touch them - it will cost you.
Customer Service
Value For Money
Difficult To Open, Had To Transfer From Esa2 To Es
Difficult to open, had to transfer from Esa2 to Esa3 (both Abbey) to get new interest rate and they sent money to another building society by mistake. Took ages to sort out and now interest rate is bottom of teh league tables again. Asked for transfer forms to move to their latest best buy ISA but after two weeks have still not received a response. Will be moving my savings to First Direct (probably).
Customer Service
Value For Money
Appalling Interest Rates - £30000+ = 0.3%
Appalling interest rates - £30000+ = 0.3%
Links on website to an alternative fixed rate postal isa which gives 3.5% interest are not working - surprise. I have reported this 3 times to no avail!
Overall Abbey do not seem to care that a customer who has been with them for 30+ years is unhappy.
I am in the process of moving my money never to return.
Customer Service
Value For Money
Seriously, Not Worth The Hastle. Even If The Inte
Seriously, not worth the hastle. Even if the interest rate was 5%
Utterly inept operating procedures and terrible customer services.
Abbey Mini Cash ISA department cold not communicate with branch
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