Holiday Discount Centre www.holidaydiscountcentre.co.uk

Holiday Discount Centre www.holidaydiscountcentre.co.uk

User reviews
4.8

Customer Service

1

Layout of shop

1

Quality of service

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Holiday Discount Centre www.holidaydiscountcentre.co.uk

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Holiday Discount Centre www.holidaydiscountcentre.co.uk
2.46 151 user reviews
526%
411%
32%
27%
155%
4.8

Customer Service

1

Layout of shop

1

Quality of service

5

Quality of website

4.5

Value For Money

User Reviews

lifi

Was A Great Service But Not Anymore

Used holiday discount before and got great deals but that has all changed now. The prices they put up now change when u go to book them and even tho they giv u refencce number they giv u a different price when u go to book it.. saved a few hundred euro booking flights on edreams and the same hotel on same dates on booking.com. pity really as they were a great service in the past

molmar10

What A Load Of Rubbish

tried on four occasions to book a holiday with two different companys through holiday discount centre they both use the same ruse the holiday seems to be available until you decline their offer to arrange baggage and transfers which they do at greatly inflated prices then the holiday is suddenly not available at the stated price but they will find you another one at a much dearer price they are a waste of the phone call I am now awaiting a response from holiday discounts complaint department

James9999o99o

Rude Disgusting And Abusive

Try to make a booking with these guys the phone went down constantly ringing me back I answered the phone the guy I started swearing at me and at my daughter which is only 12 years old I would not recommend these people in any way at all constantly harassing me constantly doing voice messages I have now reported them to the police

Guest

Be Very Careful

I wanted to book a holiday to Boa Vista in Cape Verde . Thankfully I know the Cape Verdian islands very well as the Package holiday has flights to one island and accommodation in another island. Any poor person booking to go to boa vista will be stranded in Sal or have to pay a further 150euros (approx)to get a flight to Boa Vista. Be very careful and check all details first

Guest

Stay Well Clear From Them! the Price You See Is No

Stay well clear from them! The price you see is not the price you pay. We booked a package holiday with them, they taken the money out of our bank account & then told us the fhotel was full & had to book another hotel. They were very very misleading & told us brilliant things about the hotel in which this was not true at all when we looked online. So we asked for a refund & they said no, the only thing they could do was offer us another hotel at a cost! A further £200. Then told us the supervisors were busy & to ring back, eventually when we rang back up to book it they wanted another £200 so in total £400 on top of what we already paid! So yes be aware of this company...

chavtastic

Stay Clear

Stay away from this company at all cost, found a holiday online which looked a bargain. Went through everything with them hotel, flights, luggage and transfers came to the price advertised, gave them my bank details and thought that was that. Oh no 10 mins later got a phone call saying it will cost an extra £82 as the flight had just gone up do me a favour it was that price agreed on booking, told them to refund my card with the deposit. Never again will i deal with this company they are a complete joke and very rude. SO BE WARNED STAY CLEAR OF THIS COMPANY

raykiirkam1997

Rang Holiday Discount Centre Up Today As We Were A

Rang HOLIDAY DISCOUNT CENTRE up today as we were attracted by their Cape Verde All-inclusives. We fancied going to PRAIA as we'd previously been to BOA VISTA.

The person I dealt with gave us the details from Manchester (including Flight Times with THOMAS COOK or THOMSON).- What a farce !!

I've checked with EXPEDIA, OPODO and MANCHESTER AIRPORT. There are no DIRECT FLIGHTS from MANCHESTER to PRAIA - ONLY INDIRECT VIA PORTUGAL (about 15 hours). ONLY GLAD I CHECKED BEFORE BOOKING !!

MANY THANKS TO THIS REVIEW SITE - AND TO THE POOR UNFORTUNATE PEOPLE WHO GOTTAKEN IN.

Guest

Steer Clear!

I used to site to book a holiday to Cyprus price was over £100 more than wjat is advertised the man said the one i saw meant changing flights so I went with there expensive one only to be told at the end of the booking that myself and friend would have to pay £16 each In additional fees which was wrong as they should have informed me at the start of the booking and to add insult they took £32 each! I queried it and they said they would refund by £32 by cheque which 6 weeks later i am still waiting for!!!

Avoid at all costs much better sites out there

holidayman70

Fake Price

I saw a few great deals which i could not match myself for Cuba at xmas that the HDC showed. I did read the reviews on here but thought i would try them anyhow. I finally agreed a price including the £29 per person online surcharge which they tell you right at the end. They said they would call me back to confirm once it was confirmed. They called me back 15 minutes later, telling me that xmas is expensive (i know) and that the price is £252 more than what was agreed.

I could do better myself so i did. If you get a great deal then fantastic, just be careful....and do your research.

Shocking2017

This Company Is Worse Than Terrible, Stay Away! Th

This company is worse than terrible, STAY AWAY! The holidays advertised are not actually available or booked, even when you make the phone call and pay, despite the lady stating it is all booked and confirmed.

Moreover their partners Travelate and Travel23 access your method of payment and book holidays that you did not request or confirm, in order to legally justify accessing your funds.

Disgusting company!! The prime focus of their partners was to take monies from an entire family, with young disabled children, for something that was not actually available or even booked, despite being advertised and confirmed on the phone.

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Q&A

P.naughton

Can I change my hotel?  I have read reviews about the hotel from people who have just come back and they are disgusting

Graff27a

I thought on Friday my holiday was booked told me to wait on a confirmation email which didn't arrive they then phoned me today to say that they wer unable to unable to get flights so they tried another destination which I agreed to again gave 2 bank cards and told them the amounts to take of each and then to find out when I have come home from work and checked my emails that I'm still not booked !!! And the administration centre is now closed to the morning why could they not just phone me and check the card details that they took down were correct???

dianedowling

How long does it take to get a refund from this company? They took the money out of my account without knowing the accommodation was booked out. They said they'd give me my money back but how long does this take?

Tanyameissner

How long does it take to receive your email details for a holiday?

MarkPI

received a provisional confirmation almost immediately. Etickets then followed a few days later.

ianbradshaw

Is it possible to cancel a holiday that I booked 3 days ago?

mariepearce

Hi, Regarding your question about cancelling your recently booked holiday. It would really depend on the Company with whom you booked, so take a look at the small print. In the meantime find the link for the Citizens Advice Bureau, it will give you a better idea of your rights as a customer.  Good Luck

Lauraroby

Why am I being told that I need to pay extra 40 to check in? I am looking to book a holiday but I am not willing to pay extra for checking in. Can anyone help?

psipsinel

on line chcek in IS FOR FREE ,but not with this company!!!! Depends where you going and who you talking to you must pay different prices for on line check in .Ridiculous

dannybhoy1

I've booked with hdc to go to Turkey. I was told I would receive an email in a few days to confirm the booking. It's all paid for but still not had the email to confirm this. I only booked on Friday. Does this sound right? I'm getting rather worried as I've never booked this way before? Thanks

rhirhi123

I booked a holiday with this company i was quoted 128 per person 3 of us going yet they have took £633 from my bank ive called and all i ever get is can you call back i want this sorted and if its not i want a full refundHas anyone else had this experienced? Did you resolve it? If so, how ?

landed

Just keep calling them or speak to your bank if you paid by card about getting a full refund .

I had the sand trouble they are notorious for advertising one price then charging another price.

I would never use this company again, I have used them twice and had nothing but trouble .

Get your money back if you can and book with some one else as they don't even sort out problems on your holidays if you have any.

I Seriously don't know how this company as not been prosecuted for fraud by now.

Good luck

jimmyhill

I booked a holiday on 17th June for 2 people for August.  We were told they would email us with all the details of the hotel and flights.  That was 2 days ago. How long does it take for them to let us know about our booking and send us an email? They have taken the price of the holiday out of my bank so I would like an email sent to put our minds at rest.

Mandy1964

They usually take 2-3 days to confirm by e mail but check your e mail carefully to check it has the correct information. With ours they overcharged and I had to wait for a refund. It was very complicated but seems as though you will be ok if they have took the correct amount out if your bank. You can always ring their customer services and complaints if you don't receive this e mail and ask them to e mail it while your on the phone but be careful as the call works out expensive. Good luck

Dianabulanova

Did anyone try to complain somewhere? I cancelled my holidays with them same day after they increased the price and changed flights, and they refuse to pay deposit back!

mariepearce

Holiday Discount centre are only an advertising platform for small independent travel companies. I had a very similar problem and I did get it resolved in a satisfactory manner by going back to HDC and reporting the travel company to them, someone from HDC took up my case and resolved things on my behalf.

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