Thomas Exchange www.thomasexchange.co.uk

Thomas Exchange www.thomasexchange.co.uk

User reviews
3

Comfort of journey

4.5

Customer Service

3

Easy to find

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Thomas Exchange www.thomasexchange.co.uk

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Thomas Exchange www.thomasexchange.co.uk
4.89 46 user reviews
596%
42%
30%
20%
12%
3

Comfort of journey

4.5

Customer Service

3

Easy to find

3

Punctuality

1

Quality of food

2

Quality of service

4.8

Speed of service

4.5

Value For Money

User Reviews

tiffwainford
5

Speed of service

5

Customer Service

5

Value For Money

Nothing Is Too Much Trouble

What a brilliant service is provided by Thomas Exchange, 5 Market Place. Queues can be lengthy at peak times but the reason for this is that Thomas Exchange offer the best possible rates together with a quick and friendly service. I was originally recommended by a friend and have not hesitated in recommending them to many friends - who to my knowledge have all been incredibly happy.

Bring cash to avoid paying a fee for using debit card to buy foreign exchange over the counter.

Great rates, efficient, friendly service - they could teach many service providing companies a thing or two about customer service.

Rock on !

EdgarStreet
4

Speed of service

5

Customer Service

5

Value For Money

Businesslike And Reliable Service

Thomas don't always give the very best rates but I have always found them competitive. They are efficient but not pushy like some companies in this field, and I have found them to be reliable and helpful at all times. An email did take a bit of time to be answered recently, but Thomas stood by the verbal offer and I was happy with the rate I had from them. I appreciate this low-key approach and the fact that I am able to deal with a named person at all times.

PatKen
5

Speed of service

5

Customer Service

5

Value For Money

Great Service

Have used Thomas Exchange in the W1 area for many years on a regular basis. Their rates are competitive and they are always willing to help - I wouldn't use anyone else for currency or currency transfers.

Guest
5

Speed of service

5

Customer Service

4

Value For Money

Fast And Helpful Service. Not The Cheapest Rate On

Fast and helpful service. Not the cheapest rate on the day but close to it.

ingoodcompany
5

Speed of service

5

Customer Service

5

Value For Money

Fast And Friendly Service.

Thomas Exchange offer a really good and speedy service.

Delivery of currency to the office is a real time saver.

A pleasure dealing with them and would thoroughly recommend them to all.

Guest
5

Speed of service

5

Customer Service

5

Value For Money

£/€ Transfers

Great service, personal service, timely service. Can't fault it. Have total confidence in their service

nick1402
4

Speed of service

5

Customer Service

5

Value For Money

Excellent Reliable Flexible Service

They offer competitive exchange rates, a low transfer fee and full electronic service. Staff are helpful and responsive. Just a pity that weekend transactions need to wait till a Monday to be attended to which can delay things and result in the exchange rate changing, but this is only a very minor and quite understandable matter.

I've now used them to buy foreign currency and to transfer money overseas and been satisfied on each occasion. I also like the hassle free approach and personal service that is available when/if you need it.

sufskier
5

Speed of service

5

Customer Service

5

Value For Money

Great,fast, Efficient.

very happy, excellent communications, personal service.

AandBPardoe
5

Speed of service

5

Customer Service

5

Value For Money

International Money Transfers

Once again the person I dealt with has been efficient, quick and very pleasant to deal with and we will continue to use his services for as long as we have property abroad.

We would definitely recommend friends and family members to use his services which we have always found to be very professional but also extremely friendly.

Guest
1

Speed of service

1

Customer Service

3

Value For Money

Late Delivery

late delivery of parcel left me with no travel money. Travel exchange washed hands on situation blaming Royal Mail doing nothing to help me!

WOuld not reccommend anybody using!

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