Groupon www.groupon.com

Groupon did not work and couldn't get anyone to help me at, its absolutely rediculous!!! The customer service is atrocious!! I would not recommend using it any longer. I was a customer for many years and the company has truly gone completely downhill. I wont be using again!!

Merchant says the listing is not valid and refuses to provide the service. Groupon is refusing to refund the purchase. Buyer beware.

Do not purchase this item. The description states that it warms the body when in fact it only heats the hands.

Groupon have always been good about refunds or returns but I am having trouble with this item

BEWARE of Purchasing Mayhem Mystery Experience

Purchased: April 17, 2018

Total Price: $58.00

When attempting to make reservations on website we were unsuccessful. It was very evident that the site was useless to achieve reservations. Tried to call the company’s number and was unable to talk to anyone, received automation stating “mailbox full”. Sent e-mail to company with no return reply. When bringing up YouTube, Instagram, Twitter, Facebook and Google on their website, all sites refer to “WIX” “A web development platform that lets anyone create a beautiful website using simple drag & drop tool – for free!.” NOT “Mayhem Mystery Theatre Company.”

We have traveled from Pensacola, Fl. to Orlando, Fl., visited the Address Site in person at: I-Drive Grand Resort & Suites (NO Ballroom). Employees there have never heard of “Mayhem Mystery Theatre Company”.

The address in Orlando, Fl. is actually a business “Espeto Steakhouse”, employees there have never heard of “Mayhem Mystery Theatre Company” either and are going to report it for using their address.

We visited: Dixie Belle’s Café Orlando, Fl. and it does exist, however they are a Small Restaurant Business of breakfast & lunch ONLY.

** Note: It appears & evident that “Mayhem Mystery Theatre Company” does not exist.

"Groupon Support" supports this. Support tells us the addresses are correct & that we did not make reservations within the stated 24 hours which are false statements.

Thank you groupon

A good company.

Excellent customer setvices

I bought two mattress, each for £115 and one didn't turn up, so called them and said would only keep the one and return the other. They accepted but after a week or so, still didn't get money back. Emailed them and they refused to pay me back. Never buying from here again even eBay is 5 stars compared to this lazy company.

Having ordered and paid for a microwave thro Groupon it appeared that the item was to be delivered by Ruro Ltd

After almost a month of continual frustrating communications between Groupon and myself while repeatedly asking for cancellation the order was FINALLY terminated and money refunded

During these communications I was repeatedly told that the item would soon be with me - but on reflection this was just the company's waffling policy! !

I WILL NEVER USE EITHER OF THESE TWO ORGANISATIONS AGAIN

Keep clear and check out their reviews before parting with your money

The price may be advertised lower than others on the Internet but the anxieties associated with my particular experience was not worth the stress involved

And to boot - I never received the microwave!!

Have sent for one from an alternative source

My account had a fraud and they refunded my account now I cant order anything, each time I am speaking to a bloody indian call centre who tell me every time wait 6 hours, what a joke I have been waiting for 1 bloody month, I was a good customer buyer and a seller.

I ordered through Groupon UK a Tower 58L kitchen sensor bin , today I received the kitchen bin and after installing batteries realised sensor not working as it should (opening but not closing). Straight away I contacted customer service to report fault who informed me that although I received a faulty item refund was not possible and a replacement request could not be processed immediately - a replacement request needed to be escalated which would take up to 10 (!!!) working days and then I would be informed if a replacement could be possible or not. I initially thought the customer service operator was joking with me, how can a customer receive a faulty item and be told that a "decision" must be firstly made elsewhere if the item should be replaced or not and what ridiculous amount of waiting time is that. If I receive a faulty item and this is reported as I did immediately after delivery than the company should have the obligation of arranging a refund or replacement ASAP and not make me wait for a decision, what sort of policy is that?. I feel now forced to be with this faulty item as I can not have a kitchen bin for this amount of time (10 working days for processing my request plus a week for delivery???!!!). I feel extremely disrespected as a customer and stupid, I don't tend to buy home stuff online but instead go to reputable high street stores. Lesson learned, shame on this company.

Do not purchase the Café Rouge steak and wine offer. The advert shows a map with restaurants all over the country where you can use it, but when you purchase the deal you find there are only certain ones you can use it in. When I complained I was told they would look into it, then two weeks later when I chased I was advised it was too late for a refund and to give the vouchers away to friends or family. The whole thing is misleading and against the law but not sure if I can be bothered to take it further, I just won't use Groupon again.