Barclay Autos, Hayes - www.barclayautos.co.uk

took my car to Barclays Autos due to a faulty ABS Module.

Firstly I told them the ABS Module was faulty but they did a Diagnostic which took 10 mins and they charged me £78 for 10 mins of work..( £468 per hour )

I only live 15 mins from this garage , they phoned me to confirm it was the ABS Module before I arrived home. ( Hence how I know that only spent 10 mins on the car )

Barclays quoted me £860 to fix the module and advised it would take 10 days to fix !!

I questioned if a spare part can be used and was told the cost to program the part would cost the same as a new part .. Absolutely False information. There is no programming involved.

The following day I took the car to a brake specialist and it cost me £200 to fix the module and passed its MOT right away. Plus the work was done in a couple of hours, not 10 days.

Absolute exploit to charge £78 for a 10 min check of a car . Then trying to charge a further £860 for a job that cost me £ 200 . That's £740.00 more than I ended up paying.

Worse example of garage taking advantage. Please get 3 quotes , don't be fooled by garages like this . Disgusting !!

took a small job to do which should have cost me £110 -£130 ended up messing up my car, I had to take my car to a different garage which corrected the fault but found the Barclay autos Hayes had caused more damage to my car

so I ended up paying £600 to fix the problem, please do not take your car here,

they tell you a price but then caused your cr more damage to get more money out of you.

imwarning you all, DONT TAKE YOUR CAR HERE.

Having suffered an accident that severely damaged the front nearside alloy wheel, bent the wishbone & ripped the tyre on Friday 21st January, Barclays Autos was recommended to me by the RAC officer who attended & was towed there by the recovery truck & arrived around 1:00 pm. Upon arrival the vehicle was visually assessed immediately with a brief description of the damage. The proprietor told me he would telephone me later that day with a more accurate assesment. I was telephoned at 4:00pm on that day with the information & an estimated cost (actual cost of all parts not available at time), I was informed that my vehicle would be ready on Wednesday 26th January. Lo & behold I received a phone call today Wed 26th to inform me my car was ready, the cost was within £50.00 of the original estimate, the car was immaculately cleaned inside & out, all members of staff were courtious & helpfull, in fact the service was exemplary & a credit to the auto repair industry. I would have no hesitation in recommending Barclays Autos to anyone. FIRST CLASS