Free Webstore - www.freewebstore.org

Free Webstore - www.freewebstore.org

User reviews
4.9

Customer Service

5

Quality of food

4

Quality of service

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Free Webstore - www.freewebstore.org

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Free Webstore - www.freewebstore.org
4.04 53 user reviews
560%
48%
317%
26%
19%
4.9

Customer Service

5

Quality of food

4

Quality of service

2.9

Quality of website

3.9

Value For Money

User Reviews

Harreaa
5

Value For Money

Simply The Best So Helpful All The Way.

Really pleased with my website. Customer feed back on use is great.

My friends have all said looks so professional they can't believe I built it!!!

The support side us simply amazing nothing is to much trouble for them.

I recommend it at every opportunity so other small businesses can grow like I have. Orders within the first month and growing.

Love how easy it was to upload my pictures and do everything on my phone.

I cant think of any negative things about freewebstore.

osvik
1

Value For Money

Worst E-commerce Platform I Have Ever Use - Warning!

Worst E-commerce platform I have ever used. First they said it was a "free webstore", then slowly they started finding ways to charge more money and implementing restrictions on the services. It is very misleading calling the company "Freewebstore" when it actually costs a lot. Prestashop and Thirthybees are free, not this company!

When I signed up they gave this promise "And we never take a commision - All of your profits are your own and we will NEVER touch them." Now they have even started charged me commision on offline sales that were never completed by the buyers! I was never properly informed that they would suddenly start charging commision on sales with bank transfers. I cannot believe this kind of practice can be legal. Very unethical company. There are so many better alternatives out there than this! They also make it difficult to migrate to other platforms, all to lock you in and keep charging more money.

Now they are still charging me money for monthly subscription but customers are not able to use the bank transfer option unless I recharge the account with more funds. I did that earlier this year and all the money was charged as commission on sales that buyers did not even complete. Complete loss for me. I feel very deceived and cheated. I do not understand how someone can run a company like this.

QualityNService
1

Value For Money

Horrible Quality Of Service

Invest your time money and entrepreneurial vision with a MORE trustworthy and service base site. Being a business owner is a serious decision and takes time effort and large investments. Having a company you can ACTUALLY call and speak with is an imperative feature as you set up your store. The payment processing system advertised by freewebstore is a horrible joke. I've been trying to activate a store for over 2 months with freewebstore. It's advertised that they accept multiple payment types including visa and MasterCard. After using multiple cards that originated with multiple banks (my business account, personal account and separate purchase account ) EACH PAYMENT WAS REJECTED. After reaching out multiple times because email is the only way to connect for help, I received delayed responses and "there's nothing wrong on our end". After personally going into my banking branch to verify the payment is not being stopped or held ( even viewed the report showing the correct usage of my card info, the date of attempted purchase and amount) I purchased online at another store with the SAME CARDS and I had no issue. I asked for a phone call to walk through understanding the process and that was denied. I was told yesterday " use PayPal". This is allegedly a professional business however you can tell it's very new and in no way capable of competing with competitors. At the end of the day, nothing trumps honesty, genuine concern and customer service when it comes to growing businesses. I shouldn't be forced to use PayPal if you advertise multiple options. Don't waste your time and money here. You shouldn't have to beg a company to give them YOUR money and business.

Lemon-Digital
3

Value For Money

You Can Try, But Probably You Don't Be Have Any Sale

I'm customer freewebstore from about 8 months. I been trying do many, many things, changing, upgrades, social media marketing, SSL, nothing. No any sale. 0, null. Definitely I just waste of my time and money to have webstore here. And is too narrow. Different webstores are wide. Last 3 days: Avg. the duration of the session 0:00:08, views 14 (is SEO), sessions 11. In search result there is no logo of your company.

But they have also pluses: are cheap, many for free designs, many good options. I think they have a chance to be better, bit even shopify, but they need stop seat and drinking coffee and start working, because they have lot's of work with optimization.

colsecre
2

Value For Money

It Has Many Problems

I have had many problems with my site with freewebstore. I don´t have a free account, I have one for 50 products and additional security. I think it is very inestable.

Any time that I had change the design of my site, it has had a problem and it has been wothout work during 4 days.

The last problem I had is with new Checkout, after these installation, the products in the checkout show different images tha tthe ones the client chosed. And you can prove by yourself in my site.

The problem has been per days without solution and the suport said me it is my fault. But it is an excuse from Freewebstore, because these stroes are preinstalled, without posibility that people can enter to the system to damage therir own store.

Guest
5

Value For Money

Almost Speechless

I haven't even finished setting up my store yet but I am IN LOVE! I run an extremely intricate personalized gifts company and all of the options/variants plus the check out form that allows for each and every option to be entered is AMAZING! Compared to building a website from the ground up and paying hundreds of dollars or another marketplace site with limited variant options this is a dream come true. I can't wait to finish it and start selling with ease. In addition it's really easy to navigate and change options, and load time is fantastic. I cannot say enough good things about it. So glad I found this site.

Sadara
5

Value For Money

Excellent Site Features And Customer Service.

I truly enjoy the service I get with this site, their customer service is excellent, very helpful and knowledgeable. I truly recommend this site because it gives you almost everything you need to start up your business at a low cost or even free. The great thing is they are only getting better with what they provide! Excellent site!

bigbob66
5

Value For Money

Best Value Ecomerce Solution

Been with freewebstore for 5 years with no complaints. Great site easy to setup and adjust, great' prompt customer service.

Definite 5 stars

Guest
1

Value For Money

Appalling Customer Service From Freewebstore

had an issue before where the website came offline for no reason however found out today by website had been suspended they basically said as i had marked an email as spam then they suspended my site and they would have to investigate before they could put it back again! I'm paying 17.99 for this and never missed a payment

I hadn't marked an email as spam and even had it occurred why take the website offline?

see below my website has been down 10 days !

Thanks for your replies.

Please can your confirm that you did not mark our system email as spam via your own inbox?

As if this is the case I will need to pass your support ticket onto our technical team to investigate further as there must of been some kind of mistake.

Until we can find out why the email was marked as spam we are unable to un-suspend your store.

divinkee

Never Recommend This. First 1star In My Life!

I hate this sites operation at the moment. I spend my life now going around in circles having added or edited new products only for them not to appear as i put them, or have things edited, or "new" duplicate products spring up out of nowhere. truly disappointing and im waiting for them to get back to me on this.

this is an absolute NIGHTMARE and id highly recommend anyone to stay away from this site. Sadly this type of thing happened to me many times many months ago also, so they clearly have not took appropriate actions to remedy this.

1
FreeWebstore

Sorry to hear that you have had a negative experience with Freewebstore recently. As you can see from our reviews and all our happy customers this is very much an exception to the rule.

So we are eager to help you resolve any issues that you think you are having. As this post is anonymous we are not able to look at your records so please contact our support team and they will be more than happy to get you back on the right track. We answer all tickets - without exception. So it may be worth double checking your support tickets as if you sent a question it will have a reply.

Kind Regards

The Freewebstore Team

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Q&A

AngieAndAndy

Does anyone have any issues with FreeWebstore?  I am still waiting for the activation email - they're sending me other emails to entice me to add my products but I can't until I've activated the account. Getting hold of them is a bit of a challenge but I suppose you get what you pay for.

LMSllc

Is there any hosting or any charges? E.g. monthly charges?

sue33778

How do I get started?

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